Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Hawk Subaru of Joliet
Plainfield, IL
1,433 Reviews
Here at Hawk Subaru, everything we do revolves around you. Our various teams are trained to address your needs from the moment you walk through the door, whether you're in the market for your next vehicle or tuning up your current one.
Starting with our selection of new 2018 Subaru models, our Joliet showroom is the place to be if you're in the market for a Subaru Forester, Impreza, Legacy, Outback or Crosstrek.
Looking to save some money in the search for your next car? Hawk Subaru also carries a wide range of used cars from Subaru, as well as today's other top automakers.
Once you've chosen your next car, Hawk Subaru helps you take those all-important next steps towards driving home the Subaru of your dreams. Our team of financing experts are trained to sort through various auto loan and lease details in order to help you find the right one for your needs.
Even after you've driven your new Subaru Forester, Impreza, Legacy, Outback or Crosstrek out of our showroom, Hawk Subaru continues to support you in order to ensure you have a great ownership experience. Our Subaru service department offers everything from routine maintenance to repairs, when they're needed. And for those of you who prefer to tinker under the hood yourselves, we keep a healthy stock of auto parts for your endeavors as well.
As you can see, Hawk Subaru is equipped to handle all of your automotive needs, though we also keep in mind that everybody brings something different to the table. That's why we encourage you contact us today to see what we can do for you today by visiting us at 2200 W. Jefferson Street in Joliet, Illinois.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,433 reviews
July 16, 2020
Great Service Experience Scheduling the service online was quick and easy. Was pleasantly greeted upon arrival. Waiting area was satisfactory (it's a shame that others don't Scheduling the service online was quick and easy. Was pleasantly greeted upon arrival. Waiting area was satisfactory (it's a shame that others don't clean up after themselves and discards beverage cups in the trash, however). Service was prompt, friendly and helpful. Unable to respond to price of service as it was covered under an extended warranty agreement. Thanks, Ken. More
by Ken
Verified CustomerEmployees Worked With
Justin from Service.
July 16, 2020
My sales person Kayla Miller was awesome and very helpful. Everyone there where very helpful. I love my new car. Great place for car buying helpful. Everyone there where very helpful. I love my new car. Great place for car buying More
by hotangel_elf
Employees Worked With
Shaun Shore, Chris Tsaliangos, Kayla Miller
July 16, 2020
I went in for an oil change I had a coupon from Hawk Chevrolet (which is where I took my Subaru since I bought it because Subaru never had a service center where I bought the veh I had a coupon from Hawk Chevrolet (which is where I took my Subaru since I bought it because Subaru never had a service center where I bought the vehicle) but the person at Hawk Subaru did not honor this coupon. I find it rather odd that Hawk who owns both dealerships and I always took my vehicle to the "authorized" dealership for my car care did not honor this simple coupon. I was also told I would be emailed a full service report since the system was apparently "down" but I have never gotten any email regarding this service report. More
by LEAHYDONALDP
Employees Worked With
Don't remember the persons name.
July 14, 2020
Ryan C. was very helpful and knowledge about the particular vehicle I was looking to purchase and help make me feel confident about purchasing from Hawk. particular vehicle I was looking to purchase and help make me feel confident about purchasing from Hawk. More
by JAKEPAUL91
Employees Worked With
Rocco Massarelli, Ryan Casey
July 12, 2020
Easy and accommodating experience Great new location, very accommodating service department, good inventory of new cars and friendly sales people. My salesman was Michael Widuch. This Great new location, very accommodating service department, good inventory of new cars and friendly sales people. My salesman was Michael Widuch. This is the second time buying from him. He is very accommodating and excellent on follow up More
by Bob
Employees Worked With
Rocco Massarelli, Michael Widuch, Brittany Dole
July 11, 2020
Whole experience was extremely great from the moment I called in the phone to the moment I came and Kayla was super helpful and knowledgeable called in the phone to the moment I came and Kayla was super helpful and knowledgeable More
by Mohammad1989
Employees Worked With
Shaun Shore, Chris Tsaliangos, Kayla Miller
July 08, 2020
Kayla Miller is an outstanding sales girl. She was friendly, at ease, not pushy. Made my buying a car a good experience. She made it stress free, and easy. What an asset she is. I have recommended her friendly, at ease, not pushy. Made my buying a car a good experience. She made it stress free, and easy. What an asset she is. I have recommended her to anyone I know looking for a car. More
by mickey1129
Employees Worked With
Shaun Shore, Chris Tsaliangos, Kayla Miller
July 06, 2020
Great Service Center We have dealt with a number of different Subaru service centers and dealers and Hawk is the best by far. Justin was a great help with our service nee We have dealt with a number of different Subaru service centers and dealers and Hawk is the best by far. Justin was a great help with our service needs and we have had nothing but great things to say about Kayla with sales. They have actually made car sales and service an enjoyable experience. More
by Spain family
Employees Worked With
Justin in Service
July 06, 2020
I love my new Ascent! LOVE my new Subaru Ascent!!! Absolutely wonderful. It was very easy to work with Ryan and Rocco to purchase the car. We were in and out in less tha LOVE my new Subaru Ascent!!! Absolutely wonderful. It was very easy to work with Ryan and Rocco to purchase the car. We were in and out in less than 2 hours and that included the test drive. I think that's the quickest I've ever purchased a car. Clean, nice new dealership too. I'm very happy with my new car! I was planning on test driving several other cars before purchasing, but after driving the Ascent my decision was made. It was that easy. It's a step above the competition! More
by PAULETTE5
Employees Worked With
Rocco Massarelli, Ryan Casey, Shaun Shore
