Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Hawk Subaru of Joliet - Service Center

Plainfield, IL

4.8
661 Reviews
Call Service Center (779) 260-4000

661 Reviews of Hawk Subaru of Joliet - Service Center

Sort by
June 22, 2023

Friendly, courteous and respectful. He explained everything that needed attention and answered all my questions. Thank You. More

by MWIDUCH0
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jeff Colbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Figueroa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Renee Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Donna Tran Gonzales, Kelvin Nunez
Report | Print
Jun 25, 2023 -

Hawk Subaru of Joliet responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

Jun 26, 2023 -

Hawk Subaru of Joliet responded

Hi, we're happy you found our staff to be so supportive during your experience here at Hawk Auto Subaru. If you have any further questions, please give us a call. We're always happy to help!

June 17, 2023

Scheduling was easy, dealership was clean, staff was friendly and professional. Best experience I've ever had. More

by RJMCDJR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Colbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Figueroa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Renee Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Cranley, Michael Widuch, Chris Tsaliangos, Donna Tran Gonzales
Report | Print
Jun 19, 2023 -

Hawk Subaru of Joliet responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! Safe travels!

June 16, 2023

Renee was very helpful, friendly and very attentive to my concerns. I will definitely be asking for her for any future inquiries!! More

by railhead516
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Renee Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 19, 2023 -

Hawk Subaru of Joliet responded

Hi, we are very happy to have provided you with such a positive experience! We hope you continue to choose us for all your automotive needs! Take care!

Jun 20, 2023 -

Hawk Subaru of Joliet responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

June 08, 2023

Best to go to dealership so they can do a diagnostic on your car. Long waiting though sometimes. More

by KBSKIB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Colbert
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 11, 2023 -

Hawk Subaru of Joliet responded

Hi, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call Customer Care Manager, Kelvin Nunez at (815) 725-3789. We're always happy to help!

June 07, 2023

Will continue to bring our cars here for service. Everything was explained and done well. More

by lindaplaskota
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Renee Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vince Miletta
Report | Print
Jun 10, 2023 -

Hawk Subaru of Joliet responded

Hi, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

Jun 10, 2023 -

Hawk Subaru of Joliet responded

Hi, thank you for your kind words! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

June 07, 2023

Renee was AMAZING ! ! The service was affordable and fast !!! I will recommend HAWK SUBARU TO EVERYONE More

by ERINCAMPANOTTO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Renee Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 10, 2023 -

Hawk Subaru of Joliet responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Hawk Auto Subaru! If you have any further questions, please give us a call. We're always happy to help!

Jun 10, 2023 -

Hawk Subaru of Joliet responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Please let us know if you have any additional questions about services you received and thank you again for choosing Hawk Subaru!

June 03, 2023

Ny battery was marked as good and then my battery died less than a week later. . More

by JNFOX76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Renee Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 07, 2023 -

Hawk Subaru of Joliet responded

Hi, we appreciate your honest feedback, as we are always looking for ways to improve. If you are willing to give us another chance, please reach out to our Service Manager, Bob Lang at (815) 725-3789.

Jun 07, 2023 -

Hawk Subaru of Joliet responded

Hi, thanks for reaching out to us. We work hard to provide each of our clients with the best automotive experience, but it sounds like we really let you down. Please contact our Service Manager, Kevin Nunez, at 815-725-3789 when you have a chance so we can discuss your concerns in hopes of resolving this matter to your satisfaction.

June 01, 2023

It seemed simple, pleasant and quick when I purchased a new Subaru a year ago. I have been back twice for oil changes and was very satisfied with the service department as well. More

by DJK9305
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Figueroa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 07, 2023 -

Hawk Subaru of Joliet responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 26, 2023

Always great service! Very thorough and willing to answer all my questions. Very satisfied with the service. More

by J H
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Renee Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Donna Tran Gonzales
Report | Print
Jun 07, 2023 -

Hawk Subaru of Joliet responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

May 26, 2023

the customer service staff were very friendly and helpful. luis and jeff really made sure my warranty service was resolved in a timely fashion and they were very informative every step of the way. More

by rustang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Colbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Figueroa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 07, 2023 -

Hawk Subaru of Joliet responded

Hello, we're happy you found our staff to be so supportive during your experience here at Hawk Subaru. We hope you continue to choose us for all your automotive needs! Take care!

1
...
9
10
11
...
67