Hawkes Motors

I recently bought a vehicle from Hawkes Motors. I was searching cars.com for an Acadia for my wife and stumbled across a beautiful 07. It was in my price range and had decent miles on it. After several searching cars.com for an Acadia for my wife and stumbled across a beautiful 07. It was in my price range and had decent miles on it. After several conversations with both Mike and Rob, I drove down from McCall on the weekend to pick it up. The car matched the pictures on their website perfectly. I have had a hard time finding one in the condition that I liked and this one was great. Mike had it fueled and ready for me when i got in late saturday. It was one of the easiest buying exeriences i have ever had. The staff there was very friendly and easy to talk to. I didnt feel the pressure like at some of the big box stores. They are going to be the dealer i call for my next purchase. More

We bought a vehicle recently from Hawkes Motors. Before driving six hours to pick up our truck, Mike the salesman, promised us the vehicle was in perfect condition "not a scratch on it" we were told. He a driving six hours to pick up our truck, Mike the salesman, promised us the vehicle was in perfect condition "not a scratch on it" we were told. He also told us about some clearcoat peeling on the vehicle but promised us he would have it fixed before we arrived to pick the vehicle up. Much to our dismay upon arrival the vehicle was far from 'perfect condition.' It had multiple scratches abroad, broken fog light, melted plastic bed rail cap, ripped and torn leather interior and much more! When we asked the owner Ryan about these issues, he said "hey what do you expect, the vehicle is nine years old." He agreed to take care of a few broken and missing pieces on the vehicle- he would sell the parts to me at his cost and send them to me for me to install. While I didn't mind installing these myself I was a bit frustrated that I had to even ask. For the clear coat issue I was to drive the vehicle back home, six hours away, and get a quote to have the clear coat professionally cared for and Hawkes Motors would take care of the bill and guaranteed me it was a $50 fix. After getting a quote for $450, I called Ryan and asked him to just swap me the parts of $149 for the clear coat and we would just call that even. He told me he wasn't going to pay for the clear coat and wasn't interested in trading me out parts. I reminded him this was his idea and he looked me straight in the eye and shook my hand guaranteeing me he would take care of these issues. I'm sorry to say, that even as careful as I am when purchasing vehicles, I got taken. I know it would be wrong to generalize and say all used car salesmen are dishonest and decietful, but I can promise you that this dealership is 100% that way! I would reccomend to one and all to seek out your vehicle purchases elsewhere! To Ryan and Mike I would just like to send a big congratulations on a great job of tag teaming, dishonest and immoral values of screwing your customers over! Sincerely, More