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Gerald Kia of Matteson

Matteson, IL

4.3
459 Reviews
Welcome to the Gerald Kia of Matteson website, a fast and convenient way to research and find a vehicle that is right for you. Whether you are looking for a new or pre-owned Kia car, truck, or SUV you will find it here. We have helped many customers in or near Matteson, Frankfort, Park Forest, Tinley Park, Orland Park, Joliet and Bradley find the Kia of their dreams! We know that prospective customers are extremely well educated when researching their next vehicle. Gerald Kia of Matteson has made it easy to get all the available vehicle information so you can spend less time researching and more time enjoying your purchase. Check out our new specials and pre-owned specials for additional savings on your next vehicle. As a premier Illinois Kia dealer, we have a huge selection of new and pre-owned vehicles from which to choose. Gerald Kia of Matteson online and offline customers enjoy vehicle specials every day. We offer Kia service & parts, an online inventory, and outstanding financing options, making Gerald Kia of Matteson a preferred dealer serving Matteson, Frankfort, Park Forest, Tinley Park, Orland Park, Joliet and Bradley area Kia buyers. Ready to set up a test drive? Visit our Orland Park area Kia dealership in Matteson, IL today!
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5501 Miller Cir Dr

Matteson, IL

60443

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Showing 459 reviews

June 28, 2025

Treated very well by staff…and despite the heat they had to endure in the service center that day. Was updated on how long my vehicle would be completed. A bit pricey for services but as long as I feel I ca More

by AMORE34
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter
Jun 28, 2025 -

Gerald Kia of Matteson responded

Thank you for your wonderful review! We're glad to hear you felt well-treated by our staff at Gerald Kia of Matteson, even in challenging conditions. We appreciate your trust in us and look forward to serving you again in the future. If you have any questions or need assistance, don't hesitate to reach out! Sincerely, The Team at Gerald Kia of Matteson

June 27, 2025

Shamir is very personable and a good guy to work with. He takes care of his customers. More

by karenkurzeniec
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shamir Turner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Bucey
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2025 -

Gerald Kia of Matteson responded

Karen, thank you for taking the time to leave us a review! We appreciate your feedback about our team and are glad to hear that you had a positive experience with us at Gerald Kia of Matteson. We look forward to seeing you again in the future. Sincerely, The Team at Gerald Kia of Matteson

June 26, 2025

The place was very nice and helpful. They have me in and out and no time at all. Shelley is very nice. Person she takes care of people. More

by sherridettloff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shetty
Jun 26, 2025 -

Gerald Kia of Matteson responded

Thank you for your wonderful review, Sherri! We're thrilled to hear you had a positive experience at Gerald Kia of Matteson. Shelley truly cares about our customers, and it’s great to know her efforts made your visit smooth and efficient. We look forward to seeing you again! Sincerely, The Team at Gerald Kia of Matteson

June 26, 2025

Good service, great team services, complete recalls in a timely manner. Service department work well with and great customer service More

by valsj61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Casino
3.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Parra
3.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Carter
3.0
This rating includes all reviews, with more weight given to recent reviews.
Shamir Turner
3.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Bucey
3.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Vela
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2025 -

Gerald Kia of Matteson responded

Thank you for your feedback! We're pleased to hear that you experienced good service and timely recall completions at Gerald Kia of Matteson. Our team strives to provide excellent customer service, and we're glad it showed during your visit. We look forward to serving you again in the future! Sincerely, The Team at Gerald Kia of Matteson

June 25, 2025

Very very very very very very very very very very very very very very very very very very good More

by mikecupak
Recommend Dealer
Yes
Employees Worked With
Shamir Turner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Bucey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Samantha
Jun 26, 2025 -

Gerald Kia of Matteson responded

Thank you so much for your amazing review, Mike! We're thrilled to hear that you had such a positive experience at Gerald Kia of Matteson. Your satisfaction means the world to us. We look forward to assisting you again in the future! Sincerely, The Team at Gerald Kia of Matteson

June 24, 2025

I was taken back by the fact this dealer does not accept other kia dealer coupons. I have gone to Orland Park Kia and they have accepted this dealer coupons. The killing fact is when i said to the service w More

by M.OLIVER1959
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shamir Turner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2025 -

Gerald Kia of Matteson responded

Thank you for your feedback. We attempted to reach you via call and text from a 708 number on 6/26 at about 2:20 p.m. If you could please respond back at your earliest convenience, we would appreciate it. Sincerely, The Team at Gerald Kia of Matteson

June 24, 2025

I recently purchased a vehicle from Gerald Kia of Matteson and I can't say enough good things about my experience with Aaron Carter. From the moment I walked in, he was friendly, knowledgeable, and t More

by Mrs
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Bucey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2025 -

Gerald Kia of Matteson responded

Thank you for your wonderful review! We are thrilled to hear about your positive experience at Gerald Kia of Matteson with Aaron. Our team strives to provide friendly and knowledgeable service, and it's great to know that Aaron made your car buying experience smooth and enjoyable. We appreciate your feedback and hope to assist you again in the future. Enjoy your new vehicle! Sincerely, The Team at Gerald Kia of Matteson

June 24, 2025

Their service staff is very welcoming and they honor the time that you scheduled your car for service. Unless there is a major issue, you are in and out in less than 90 mins. Unlike other dealers that have More

by HQmmer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Parra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Bucey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephanie Lowczyk
Jun 24, 2025 -

Gerald Kia of Matteson responded

Thank you for your wonderful review! We're thrilled to hear that you had such a positive experience with our service staff at Gerald Kia of Matteson. We pride ourselves on being efficient and respectful of our customers' time. Your feedback is greatly appreciated, and we look forward to serving you again in the future! Sincerely, The Team at Gerald Kia of Matteson

June 21, 2025

Everything was great! Shelly was wonderful. The technicians did a great job That more then 3 words lol More

by nolton213
Recommend Dealer
Yes
Employees Worked With
Shelly
Jun 21, 2025 -

Gerald Kia of Matteson responded

Thank you so much for your kind words, Nolton! We're thrilled to hear that everything was great and that Shelly and our technicians provided you with wonderful service. Your satisfaction is our top priority at Gerald Kia of Matteson. We look forward to seeing you again soon! Sincerely, The Team at Gerald Kia of Matteson

June 21, 2025

Service Advisors are nice. But I don't know what goes on with the techs. On average, it's taken them 4-6 hours to do an oil change and every other visit a tire rotation. It's r More

by tylimited
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rosalind and Shelly
Jun 23, 2025 -

Gerald Kia of Matteson responded

tylimited - Thank you very much for your feedback. I am sorry to hear we fell short of your and our expectations with regards to service time. Please reach out to me directly if there is anything further I can do to assist you and give you a better experience. Joshua Patrick Breen General Manager 708.720.8918 Gerald Kia of Matteson

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