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Hayes Chrysler Dodge Jeep RAM of Baldwin

Baldwin, GA

Overview
Reviews
Vehicles
4.7
179 Reviews
Finding an affordable and quality vehicle these days can be difficult; that's why the financial and sales team at Hayes Chrysler Jeep Dodge Baldwin work together to provide you with the automobile you desire at a price you can afford. Peruse the new and pre-owned inventories of Chrysler Dodge and Jeep vehicles and find something you like! We provide a stress-free no-hassle and friendly buying experience. Stop by and visit us at 3660 Ga Hwy 365 to experience true customer satisfaction. Hayes Automotive is made up of FIVE DEALERSHIPS in North Georgia. The company has been family owned and operated for 40 years.
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3660 Georgia 365

Baldwin, GA

30511

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Showing 179 reviews

September 25, 2025

Everyone in the service center have always taken good care of me, above and beyond anything I’ve experienced with any other dealer. They make you feel heard. More

by firemansteve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin, Shane, shop foreman
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Oct 16, 2025 -

Hayes Chrysler Dodge Jeep RAM of Baldwin responded

We're always listening! Thank you for the kind words about our service department! We love serving you!

September 24, 2025

Experience with them was not great. Service people don’t care about customers vehicles. Would not recommend using their service department. More

by LAYLONDANIEL2301
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unknown
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Oct 16, 2025 -

Hayes Chrysler Dodge Jeep RAM of Baldwin responded

Hi there, we're sorry to hear you're disappointed with the service provided for your vehicle. We never want you feeling like we don't care - because we do. Thank you for being honest and sharing your experience with us. Your feedback helps improve our services.

September 18, 2025

They always treat me like a valued customer. They are polite and will answer your questions. I wouldn't carry my vehicle anywhere else. I've bought 4 Jeep Gladiators from them and will conti More

by edwinasimmons5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I forgot
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Oct 16, 2025 -

Hayes Chrysler Dodge Jeep RAM of Baldwin responded

From the bottom of our hearts, thank you. We truly appreciate you choosing Hayes time and again for your vehicle purchases and service needs. You're more than just a valued customer, you're family!

September 17, 2025

Excellent service. They explained exactly what needed to be serviced. Provided a quick and efficient way to get service completed. Great job. More

by nbeaver0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zack
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Oct 16, 2025 -

Hayes Chrysler Dodge Jeep RAM of Baldwin responded

At Hayes, we’re all about getting straight to the point and getting the job done right. Thank you for the 5-star review - we really appreciate your support!

September 17, 2025

Dealership is always friendly and helpful. Kevin and Shane are always so friendly and efficient. All repair work was done as promised. More

by mwest.cs85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin, Shane
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Oct 16, 2025 -

Hayes Chrysler Dodge Jeep RAM of Baldwin responded

We're so glad you're always met with a warm welcome and quality service! Nothing makes us happier than to see you drive off with your vehicle as good as new! Thank you for choosing us for your vehicle's service and we hope to see you again soon!

September 17, 2025

Used wrong oil in car from manufacturer manual and also on filler cap. Filler cap said use 0-30. What was put in was 0-20. Also oil was poured all over top of filler cap area. Had to get an employee to cle More

by dcarson1966
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
None known
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Oct 16, 2025 -

Hayes Chrysler Dodge Jeep RAM of Baldwin responded

Hi there, we apologize for the mistakes made in regards to your car's oil change as well as the mess near the filler cap area. This does not accurately reflect the quality of service we aim to provide and we appreciate you bringing this to our attention. Your feedback is vital in helping us improve our services.

September 14, 2025

Great service friendly knowledgeable staff clean bathrooms big tv in very nice waiting room fancy More

by rebel_highrider
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane Justin
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Oct 16, 2025 -

Hayes Chrysler Dodge Jeep RAM of Baldwin responded

Thank you for all the kind words about our team, service, and waiting area! It makes us happy to know you had a wonderful experience. We're very grateful for your support and look forward to serving you in the future!

September 11, 2025

I've had warranty work done twice and each time it was a great experience. Zach was very accommodating and efficient. More

by waynewhittle2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach and Josh
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Oct 16, 2025 -

Hayes Chrysler Dodge Jeep RAM of Baldwin responded

You can trust us to get the job done right with excellent customer service! We're so glad the vehicle's warranty work has always gone smoothly! Thank you for choosing us!

June 03, 2025

My service advisor Zack was awesome. They took care of my needs and continue to do so! Very patient and very detailed! I will definitely be going back for service on my 2023 Jeep. More

by Matthew.brooks96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zack
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Jun 03, 2025 -

Hayes Chrysler Dodge Jeep RAM of Baldwin responded

Thank you for choosing Hayes and for the good review! We are always glad to be able to serve you. Your loyalty is appreciated and we are honored to be your choice of dealership!

February 21, 2025

TJ was great to work with. Very helpful during and after the sale all went very good. Michael More

by bellamybodyshop
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle
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