Hayes Chrysler Dodge Jeep of Gainesville - Service Center

EXCELLENT service and care of my car. They are always on time for appts n handle everything needed on my car. Spence is especially focused n knowledgeable about our cars n is a pleasure to deal with. time for appts n handle everything needed on my car. Spence is especially focused n knowledgeable about our cars n is a pleasure to deal with. More

Great service!! In and out fast and work was completed I was greeted as soon as I drive in and the service as I stated was completed quickly and professionally was greeted as soon as I drive in and the service as I stated was completed quickly and professionally More

The people are friendly, helpful and knowledgeable. The maintenance facility is good. The prices are slightly less than other dealers. The location is easily accessible. They are honest. Only negative was maintenance facility is good. The prices are slightly less than other dealers. The location is easily accessible. They are honest. Only negative was the Service Advisor did not wear a Covid protection mask. More

Quick service. Convenient to my location. So far I have had good service from this dealership, although most service has been for oil changes and tire rotation. had good service from this dealership, although most service has been for oil changes and tire rotation. More

Substantial service. Got my car in and out quick. No gimmicks or them trying to pressure you to buy a bunch of up sales. Very professional. gimmicks or them trying to pressure you to buy a bunch of up sales. Very professional. More

Friendly and professional staff. Britney was exceptionally nice and helpful. She went over and beyond what was expected of her. I will be returning soon. exceptionally nice and helpful. She went over and beyond what was expected of her. I will be returning soon. More

Service Department staff were courteous and efficient. Thankfully I saw no one wearing masks to feed the Coronavirus Hype. Social distancing was observed, as usual. Thankfully I saw no one wearing masks to feed the Coronavirus Hype. Social distancing was observed, as usual. More

From beginning with a phone call to bringing in my car to getting the rental car to getting my car back, it was very smooth and couldn’t ask for better service! getting the rental car to getting my car back, it was very smooth and couldn’t ask for better service! More

Nick C & Bob Without these two gentlemen I would have lost my mind. I wound up purchasing a certified pre-owned lemon. A month after purchase it started July 2019 Without these two gentlemen I would have lost my mind. I wound up purchasing a certified pre-owned lemon. A month after purchase it started July 2019 - February 26, 2020. 1st I could not get Sirius Guardian to activate, a lot of finger pointing between Fiat/Chrysler and Sirius Guardian and never a resolution even when I traded it back in. I mean you expect everything to work on a ~$50k vehicle. The 2nd thing was a ~$1500 strut tower, This also took some time for Fiat/Chrysler to agree to pay for. Then I thought ok we are good. Then at 30,000 miles a new transmission and still guardian SOS & Assist are not working ... any way one thing after another, these gentlemen hung in with me through this all. These two will be my service people as long as I have a Jeep product. More

No hassle quick in and out everything explained to me. Felt charges were reasonable.met with me and handled all issues would recommend them again Felt charges were reasonable.met with me and handled all issues would recommend them again More