"RAM 1500 service"
Had a couple rough service visits previously but my visit on 1/15/19 was excellent. Received a tutorial on how to use my fog lights and didn't feel like a total idiot afterwards. Rick was very kind. Recall, oil change and rotation taken care of quickly and professionally.
Employees Worked With
"Great buying experience "
Excellent service and follow up. Very pleased with quality of vehicle and service provided. Griffin was a pleasure to work with. Worth the two hour drive!
"Salesperson dropped the ball & it wasn't even New Years Eve!"
I was interested in purchasing a new RAM Limited from Hayes. I live a few hours away from the dealership, so I communicated over the phone. The salesperson, Erik Mitchell, really dropped the ball. He is inefficient and does not communicate whatsoever. Days have gone by and I still have yet to hear from anyone associated with this dealership, including the salesperson. The customer service is appalling. I guess they aren't interested in selling a truck? I would never recommend purchasing from this dealership. Very unprofessional. It should be no stars.