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Headquarter Hyundai Genesis
Sanford, FL
917 Reviews
When you do business with Headquarter Hyundai you can be sure you are in good hands. At Headquarter Hyundai we offer the most reputable and professional automotive services in Central Florida. Professionally owned and operated, we strive to make your visit personable and worry free.
Fast & Reliable Auto Service
Count on the experts at Headquarter Hyundai to provide the highest standards of service in the industry and help you avoid those automotive pitfalls down the road. At Headquarter Hyundai of Sanford, we specialize in providing prompt and professional service for all your automotive needs. Each member of our team is here to serve you and provide you the peace of mind only Headquarter Hyundai can deliver.
Choose Headquarter Hyundai of Sanford, for all of your automotive needs and take advantage of our unbeatable prices and excellent customer service. Contact us at 407-292-0000 for further information. Our office hours are:9am - 9pm
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 11:00 AM - 7:00 PM
Service
Monday 7:30 AM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
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Showing 917 reviews
April 12, 2017
Professionalism and Customer Service They are always professional and have excellent customer service. Robertito Alvarez went about and beyond by coming in on his off day to assist me. They are always professional and have excellent customer service. Robertito Alvarez went about and beyond by coming in on his off day to assist me. More
by shawn1592
Verified CustomerEmployees Worked With
Robertito Alvarez, Guido "G" Montero
April 11, 2017
Chuck Brumm saved the day. Hate shopping for new cars. It started out bad, but Chuck Brumm came through and saved the day. I truly believe if Chuck was my salesman from the begi Hate shopping for new cars. It started out bad, but Chuck Brumm came through and saved the day. I truly believe if Chuck was my salesman from the beginning, the ratings would have been much better. I can't stress enough, first impressions are everything for me. Thank you Chuck Brumm. More
by aayonghall
Employees Worked With
Chuck Brumm
April 10, 2017
WORST Dealership Experience in My ENTIRE Life! I traded in a vehicle when I made my recent purchase from Headquarter Hyundai. After the sale, I was given the run around by Mark in their finance dep I traded in a vehicle when I made my recent purchase from Headquarter Hyundai. After the sale, I was given the run around by Mark in their finance department--FOR WEEKS--while they were selling my old car, but not paying off my old lien. Then he told me they hadn't paid the lien yet, because my new financing company sent the check to the wrong dealership. I went to my financing company's local branch to speak with someone regarding the check. The branch manager pulled up a copy of the check and showed me that it was made out to Headquarter Hyundai and it showed the correct mailing address. He also showed me tracking that proved the check was at their dealership for TWO weeks while I was still paying the per Diem rate on my old car. Mark will not return my calls. I purchased my vehicle from Richard at Headquarter Hyundai. He specifically told me that Headquarter Hyundai's "3 years of free oil changes", was for synthetic oil. Then, I was told by G. Montero in their service department, "The new oil is so good, that we replace it at 5,000 miles and do not use synthetic." Since Richard did not put "special circumstances" on the sales slip, I cannot get synthetic oil from this dealership. Richard will not return my calls. More
by Horrible Experience
Employees Worked With
Mike in financing , Richard Abreu, Mark Wilson, Guido "G" Montero
April 07, 2017
Great sales experience! Excellent sales experience at Headquarters Hyundai. This is my sixth Hyundai and I will be a repeat customer. I will definitely be recommending custom Excellent sales experience at Headquarters Hyundai. This is my sixth Hyundai and I will be a repeat customer. I will definitely be recommending customers that I know drive Hyundai's. More
by newman14
Employees Worked With
Nick Natole, Diane Feger
April 07, 2017
Great Buying Experience The buying process was very simple. They offered me a great price for the car so there was no back and forth trying to negotiate a price. My salesman The buying process was very simple. They offered me a great price for the car so there was no back and forth trying to negotiate a price. My salesman Ed was very helpful and didn't make me feel pressured into buying the car I was looking at. All of the staff was very kind and helpful. More
by greg.rudman
Employees Worked With
Ed
April 05, 2017
5 stars 9th vehicle my family has brought from headquarters , and will continue to do so in the near future. Thank you to everyone that was invovled. 9th vehicle my family has brought from headquarters , and will continue to do so in the near future. Thank you to everyone that was invovled. More
by cbrage6
April 04, 2017
Great service, until in finance office. More time and options needed in financing. I have an 803 credit score and no options were discussed about getting a lower finance rate. I was told ove More time and options needed in financing. I have an 803 credit score and no options were discussed about getting a lower finance rate. I was told over and over about the benefits of all the discounts, that I would lose these if I wanted 0% financing. Felt pushed, crowded. More
by manimom28
Employees Worked With
Don Berry---Great. Gil Amir-
April 03, 2017
car buying everything went fine... just lowballing of peoples trades is stupid... makes people feel like why buy another Hyundai if they don't hold their value.. everything went fine... just lowballing of peoples trades is stupid... makes people feel like why buy another Hyundai if they don't hold their value... And if you are offering a DEMO price, don't insult people with 479 dollar amount.... Not worth buying a car with any miles on it for that.... More
by stucker263
Employees Worked With
Ed
April 01, 2017
Awesome I came into the dealership with an idea of what I wanted and Hyundai Headquarters was able to provide me with a practical solution in a timely manner. I came into the dealership with an idea of what I wanted and Hyundai Headquarters was able to provide me with a practical solution in a timely manner. More
by rdusty8
March 29, 2017
My Hyundai experience. We felt very comfortable with Nick whom with we had dealt before. He is very knowledgeable and instilled the confidence of getting the best deal. I am We felt very comfortable with Nick whom with we had dealt before. He is very knowledgeable and instilled the confidence of getting the best deal. I am challenged on technical matters,I called him with questions. He had no problem on helping us.Thanks Nick and Jake.Actually I think all Headquarters personnel is very efficient. More
by broklynhilda
Employees Worked With
Other Employees :
The mgr. and the finance guy., Nick Natole, Jake Von Radesky, Guido "G" Montero
