Healey Brothers Ford

Great Experience Mike did a great job selling me the car I wanted and at the price I wanted. He worked with me to get the payments into the range I wanted and was pati Mike did a great job selling me the car I wanted and at the price I wanted. He worked with me to get the payments into the range I wanted and was patient with me. Really great service. Would recommend going here to my friends. More

2010 Subaru Forester Purchase Revised 2/4/14 Purchased a used 2010 Subaru Forrester, they were kind enough to take it to a AAA shop to a pre buy inspection, that was very important to me since I Purchased a used 2010 Subaru Forrester, they were kind enough to take it to a AAA shop to a pre buy inspection, that was very important to me since I live 92 miles from the dealer. When given the keys to the Forrester the key fob's were missing, each key fob costs $149 + $30 to have them programed. So I'm paying and additional $358 more than what the purchase price was, the reason this an issue is there is no way to unlock the Forrester with out setting off the alarm and if you are not quick enough with the key it de-mobilize the car. More

Hidden Fees / Deceptive Financing / Taken Advantage of I am a young girl in my twenties, I went in alone and was taken advantage of. I got to learn a hard and very expensive lesson and I hope no one else h I am a young girl in my twenties, I went in alone and was taken advantage of. I got to learn a hard and very expensive lesson and I hope no one else has to. I purchased a used Escape in June, I was at the dealer for 8 long hours. After going through all the payment options I was glad I got 1.79 interest rate from Wells Fargo. I was happy with that but the Ford finance manager Steve insisted that with IntelliPayment a 3rd party plan that offers bi-weekly payments I'd be saving more money and it would take 3 months off the entirety of the loan. What he failed to mention was they have a non-refundable $399 processing fee which you're stuck with after 45 days. Plus they charge $1.95 convenience fee that Wells Fargo does not so I'll be out an extra $650 for using this wonderful program. That's a hefty fee on a $19,000 loan. When I saw the numbers weren't adding up I called Steve and asked why he'd recommend such a costly service re responded, "Some people don't mind paying more for convenience." Making 2 payments every month versus 1 payment is not a convenience I'm willing to pay $650 for. No thanks. I turned down the warranties at first. Steve would not take no for an answer I felt very pressured and because I was buying a used car said there was no way of knowing what could happen or go wrong. Steve said I could cancel the warranties any time after 30 days to avoid the $30 cancellation fee. What he didn't mention was also by waiting I get to pay a 10% cancellation fee on over $3,000 in warranties minus the estimated mileage, etc. He also sold me a $300 car care service plan that was only good for 7400 miles and I was already covered with my Ford limited warranty. More money out the window. More

Amazing Experience My experience at friendly ford was over the top. From beginning to end it was a smooth transaction. My sales associate, Ryan Anderson was outsanding. My experience at friendly ford was over the top. From beginning to end it was a smooth transaction. My sales associate, Ryan Anderson was outsanding. He was professional, knowledgeable, curtious, and truly went above and beyond to meet all of my needs. I will certianly recommend him and Friendly Ford to all of my friends and family, and will be back when I am in the market for a vehicle again. More

Great service, excellent choice! Special thanks to Mark. Even with my huge wish list of options for a car and as usual with very limited budget he found me the car I really like and Special thanks to Mark. Even with my huge wish list of options for a car and as usual with very limited budget he found me the car I really like and really want! Great job! More

Above and Beyond My experience at Friendly Ford was outstanding. Our salesmen Keith went above and beyond to make my wife and I extremely comfortable and accommodated My experience at Friendly Ford was outstanding. Our salesmen Keith went above and beyond to make my wife and I extremely comfortable and accommodated all of our needs and wants. We actually walked out with a better car for a better price then we anticipated. I highly recommend doing business with Friendly Ford. More

Excellent service and price negotiation. Shopped with many dealers for pre-owned and Friendly was by far the best to deal with. Internet representation of vehicle was and price negotiation. Shopped with many dealers for pre-owned and Friendly was by far the best to deal with. Internet representation of vehicle was honest and accurate. More

Thankful for the wonderful job done by all! I want to thank Mark Wertheim for all his dedication on getting us into our new F150 truck. Mark was always positive and willing yo go above and beyon I want to thank Mark Wertheim for all his dedication on getting us into our new F150 truck. Mark was always positive and willing yo go above and beyond to help in anyway he could. I especially want to thank Steve Villosio! Steve went and got us right where we needed to be with our payment. I know it was a challenge, but he was committed to helping us. Steve was there with any questions we had, and was very knowledgable in helping make it a wonderful buying experience. I want to also thank Regina on calling me up after I built our truck on line. She was quick to set up an appointment and was willing to take that extra time to make sure we would treated in a timely manner. I can't thank everyone at Friendly Ford enough for making our truck buying experience a positive experience. I will be back in the future and I hope others will take advantage of such a dealership. More

AMAZING, ETHUSIASTIC,SALESMAN!!! When I walked into Friendly Ford I had an idea of what I was looking for. When Mark approached us, he convinced me that I wanted to do business with F When I walked into Friendly Ford I had an idea of what I was looking for. When Mark approached us, he convinced me that I wanted to do business with Friendly Ford. He knew the inside and out of every car in the parking lot. His enthusiasm and high energy, made it very easy for me to communicate with him. I have purchased five cars in eight years, and this was the best experience I had. Thank you sooooo much Mark for all your help!!!!!! Alexandra DeMarco More