Healey Kia

Terrible service with terrible aales. They believe in baiting customers to get them through the door. The have 0 empathy and tale 0 accountability for their mistakes. baiting customers to get them through the door. The have 0 empathy and tale 0 accountability for their mistakes. More

Terrible service, baited me to come in to dealership with fake promises. Arrived to be told they cant do what they promised and tried selling me something else. Worst dealership fake promises. Arrived to be told they cant do what they promised and tried selling me something else. Worst dealership More

The best car buying experience ever! I purchased my 2020 KIA completely online from Healey Kia! What a wonderful experience it was. I am a previous Kia owner, from another dealership, m I purchased my 2020 KIA completely online from Healey Kia! What a wonderful experience it was. I am a previous Kia owner, from another dealership, my lease was up and I knew I wanted the same model, the Kia Sportage. I looked at Healey Kia’s website and found the perfect vehicle. I selected the vehicle I wanted, customized my payment filled in the next screen, submitted the form and they contacted me right away. I spoke to a vehicle specialist to go over what I wanted in my vehicle and to make sure it was the one for me. I knew I wanted to lease again so they directed me to the finance tab on their website. I completed the online finance application and the finance manager contacted me to work out the numbers. After we worked out the details they sent me the pricing and I sent them my credentials and they did all the paperwork. When they were finished they scheduled a time to bring the vehicle to me. My new Sportage was brought to my workplace. It was just as beautiful as the photos on their website. I signed all the paperwork, got a quick tour of the vehicle and I was finished. The easiest vehicle I ever purchased!!!! After the delivery person left my vehicle specialist called me to set up a time to do a face time call for a more in-depth review of the vehicle. I highly recommend buying your next vehicle from Healey Kia!!!! They made it so easy and there was no stress!!!! Thank you to my new KIA family!!!! More

Deceptive junk mail seems to promise a great prize by matching slot machine style symbols on a card. It’s all just to fool you into going into the dealership, where you will find that, in fact you have t matching slot machine style symbols on a card. It’s all just to fool you into going into the dealership, where you will find that, in fact you have to match a confirmation code to a board at the dealer. Fortunately my wife discovered the deception before we wasted our time going there by Googling “Money Carlo” and finding plenty of news articles and posts about people who described being had. Any business that would practice such shady advertising is not the be trusted. Also note that all the reviews on here are either 1-2 or 5 stars. The 5-star ones are obvious fakes. Stay away. More

Ran a hard credit check without my approval I was shopping around for the most affordable car since I have a long commute. I went in there with a budget and told them that. The original sales gu I was shopping around for the most affordable car since I have a long commute. I went in there with a budget and told them that. The original sales guy seemed nice. But they claimed they couldn’t meet my budget. Which was $400 for financing a car with some lease payments left over and zero down. Since they couldn’t make it I was going to leave. James Barrett the general manager comes over and it went quickly from a pleasant enough experience to frustrating. We talked in circles with me at some point asking him if he was trying to confuse me. During that conversation he said if you figure out what you want and give me a number (which I had done) I can go to the banks, I am bringing up that comment to point out that at this point there had not been a hard hit. I got so frustrated that I pointed out I was looking to feel good about my purchase like I had previously with my Hondas. He asked me why didn’t I go to Honda then? I had not gone to Honda because I thought it would be too expensive, but then thanks to his comment I thought about it and decided I should check it out. I went to Honda where I bought a car worth $3,000 more than the car they were offering me for the amount that I wanted monthly. But during my time there I learned that they had run a hard hit on my credit. At no point had I seen someone in fiancé or had agreed to purchase a car or indicated I was doing anything but shopping around. I had been to three other dealerships for this purchase and they hadn’t run my credit. After James Barrett’s behavior and finding this out I feel that this place is shady. Buyer especially female ones be wary. More

Excellent Dealership Highly recommend this dealership. My fiance and i went in looking for a car and we got exactly what we wanted. John made us feel welcomed from the sec Highly recommend this dealership. My fiance and i went in looking for a car and we got exactly what we wanted. John made us feel welcomed from the second we walked in the door and Manny made the rest of the time great while we searched for our vehicle great. He found us exactly what we were looking for and more. Would rate 10 out of 5 if i could More

Excellent Routine Maintance/Stellar Diagnosis Of Repairs I bring my 2018 Kia Stinger GT2 here for regular maintenance and service bulletins and have always been impressed. The facility is awesome and staff i I bring my 2018 Kia Stinger GT2 here for regular maintenance and service bulletins and have always been impressed. The facility is awesome and staff incredibly friendly. But recently is where their mechanics really shined. I had been experiencing an annoying rattle from my car for months. After no more than 20 minutes the mechanic was able to pin point the rattle, which was a poorly designed heat shield/air deflector that was located in the driveshaft tunnel on the passenger side, right by the drive shaft. The mechanic was able to find it solely on discoloration on the driveshaft caused by this part. I was showed the culprit by my service advisor and the solution explained to me by the mechanic. Thanks to their mechanic and the wonderful service and attention I receive at this dealership I have been able to once again enjoy every drive in my Stinger. And with Healey Kia’s help I plan to have many more happy miles behind the wheel of my Stinger! More

Very poor experience Stopped in to see a $7000 used car on the website. Had $4000 to put down. Put us though the ringer xxxx avoid. Run of the mill car sales people. No de Stopped in to see a $7000 used car on the website. Had $4000 to put down. Put us though the ringer xxxx avoid. Run of the mill car sales people. No deals here!!! More

Tricked "Customers top priority"? I guess I was not considered a customer then. Although I am a returning customer from Healey on my lease of a Hyundai Sonata "Customers top priority"? I guess I was not considered a customer then. Although I am a returning customer from Healey on my lease of a Hyundai Sonata which I entered a deal for a Kia Optima. I was TRICKED in this deal where I put down what for me was a large sum of money and the return of the Sonata. Never was I told or believed that I was still subject to additional charges for the return of my lease at the whim of the dealership in the amount of nearly $1000. Never would I have had a lease returned to assess fees when I was not there... in person to review AT THE TIME. This amounts to extortion on my credit score. When I called to find out what was going on, first my call was not returned. Second time, when I insisted on speaking with someone I was spoken to in a condescending manner to the tune that i didn't have to understand the deal I made when I left the dealership! I just had to pay whatever they said, because "how are they supposed to know"? I certainly had ZERO intention of making a deal where I put down what for me is a large figure and then leaving it to the whim of the dealership additional charges on my previous lease. Telling me you weren't "keeping it in your inventory " is NOT the same telling me I was subject to UNKNOWN fees on my previous vehicle More