Healey Kia

Tricked "Customers top priority"? I guess I was not considered a customer then. Although I am a returning customer from Healey on my lease of a Hyundai Sonata "Customers top priority"? I guess I was not considered a customer then. Although I am a returning customer from Healey on my lease of a Hyundai Sonata which I entered a deal for a Kia Optima. I was TRICKED in this deal where I put down what for me was a large sum of money and the return of the Sonata. Never was I told or believed that I was still subject to additional charges for the return of my lease at the whim of the dealership in the amount of nearly $1000. Never would I have had a lease returned to assess fees when I was not there... in person to review AT THE TIME. This amounts to extortion on my credit score. When I called to find out what was going on, first my call was not returned. Second time, when I insisted on speaking with someone I was spoken to in a condescending manner to the tune that i didn't have to understand the deal I made when I left the dealership! I just had to pay whatever they said, because "how are they supposed to know"? I certainly had ZERO intention of making a deal where I put down what for me is a large figure and then leaving it to the whim of the dealership additional charges on my previous lease. Telling me you weren't "keeping it in your inventory " is NOT the same telling me I was subject to UNKNOWN fees on my previous vehicle More

Doing Business With Jon Francis @ Healey Kia Jon was very pleasant, extremely knowledgeable in the two vehicles of interest, Kia Sportage & Kia Forte. I decided to go with a 2018 Kia Forte LX wit Jon was very pleasant, extremely knowledgeable in the two vehicles of interest, Kia Sportage & Kia Forte. I decided to go with a 2018 Kia Forte LX without being pressured by Jon to "Pick A Vehicle". More importantly everything we discussed was within my means & budget for the new car purchase. All questions were answered to my satisfaction. I would absolutely refer Jon Francis to anyone I know who is looking for a vehicle. I also would like to wish Jon Good Luck in his career with the Healey Kia Automotive Group. More

Service manager never addressed my issues or concerns I brought my Kia in for a recall. I picked it up with recall complete. 1 week later a “ new “ issue arose on my car. I brought my car into Kia again . I brought my Kia in for a recall. I picked it up with recall complete. 1 week later a “ new “ issue arose on my car. I brought my car into Kia again .. they charged me apprxo $500.00 for this strange repair . I asked to speak to the service manager. He was gone when I arrived at 3.30 pm ( I was told) he never called me and avoided my calls. Never addressed me . Bad business for a manager to not call, or address a costumer . Rude and untrustworthy More

Visit to your location on 1/1/17 We felt your staff acted in a professional way and very pleasant to converse with We felt relaxed and not being pressured to make a sale. Every phas We felt your staff acted in a professional way and very pleasant to converse with We felt relaxed and not being pressured to make a sale. Every phase explained in detail More

Professional and efficient The personnel in the service address the reasons for the service and know how to be objective and efficient for the service. The sales department is e The personnel in the service address the reasons for the service and know how to be objective and efficient for the service. The sales department is equally as good. Really great franchise dealership. More

Service Excellence Always get excellent service. Staff is courteous and always keeps me informed of any needed repairs and or service for my vehicle. I would and have r Always get excellent service. Staff is courteous and always keeps me informed of any needed repairs and or service for my vehicle. I would and have recommended Healey Kia to friends and relatives. More

"Stay Away" This has to be the worst dealership in NY. James Barrett by far has to be the most unprofessional salesman/manager I've ever dealt with. He was rude This has to be the worst dealership in NY. James Barrett by far has to be the most unprofessional salesman/manager I've ever dealt with. He was rude and basically called me a liar for presenting him with lease numbers I had obtained from other dealerships. He seemed annoyed that I, as a consumer was shopping around. Needless to say, I did purchase my 2017 Sportage SX AWD Turbo from Yonkers Kia, for well below what Healey Brothers offered. My suggestion is to take the 45 minute drive to Yonkers Kia. It's easy to see why they are the #1 dealership in the tri-state. More

Healey Brothers KIA is the Tops Every time I bring my car to be serviced at Healey Brothers KIA, I interact with either Rose Marie or John and they are both beyond excellent. They h Every time I bring my car to be serviced at Healey Brothers KIA, I interact with either Rose Marie or John and they are both beyond excellent. They have always been courteous and clear in their descriptive communication to me should something be required on my KIA over and above normal maintenance. I trust that when I leave the service center, my car is in tip-top shape. Always the best, don bartel More

Healey brothers the place. Good customer service and very nice ppl to work with. I recommend anyone to get a car from Healey Brothers........ very friendly people. Need a car go Good customer service and very nice ppl to work with. I recommend anyone to get a car from Healey Brothers........ very friendly people. Need a car go to Healey Brothers More

VERY FRIENDLY AND ABLE TO WORK WITH EASILY I REALLY HAD AN EASY AND GREAT EXPERIENCE LEASING A 2016 KIA OPTIMA. I WAS SHOWN THE CAR IN GREAT DETAIL WAS OFFERED MULTIPLE OPTIONS TO PURCHASE THE I REALLY HAD AN EASY AND GREAT EXPERIENCE LEASING A 2016 KIA OPTIMA. I WAS SHOWN THE CAR IN GREAT DETAIL WAS OFFERED MULTIPLE OPTIONS TO PURCHASE THE CAR. MALIK WAS THE CLIENT ADVISOR I DEALT WITH AND HE TOOK GREAT CARE AND DELIVERED GREAT SERVICE. I WOULD CONTINUE TO DEAL WITH THEM IN THE FUTURE WHEN MY LEASE IS UP. More