"Had a great experience at Heart City Toyota! All of the..."
Had a great experience at Heart City Toyota! All of the staff were friendly and knowledgeable. Not your usual pushy car dealership. Deuntae really sold the experience for me!
Employees Worked With
Deuntae Carr, Pete
"Best car buying experience I've ever had! This was my..."
Best car buying experience I've ever had! This was my first brand-new car purchase from a dealership and I had some anxiety about how things would go. I had heard horror stories about how other dealerships pressure you and how they take advantage of customers. I can honestly say I did not feel any of that with Brooke or Heart City Toyota whatsoever.
Brooke was very welcoming and made buying my Corolla easy and comfortable from the moment I walked through the door. She was extremely honest and helpful as she made sure I was aware of all my options regarding financing and any warranties I might want to consider. I had no issues and all of my questions were answered before I even needed to ask.
Also, I cannot remember the name of the gentleman who did my financing paperwork, but he also did a wonderful job working with me. He explained each document and went into detail when explaining the best way to take full advantage of my warranty coverage. I really appreciated how he broke things down so they were easy to understand.
I highly recommend Brooke and Heart City Toyota to anyone looking to buy a new car - especially if you are looking for a stress-free experience.
Employees Worked With
Other Employees :
"People were very nice at dealership . I bought my 4..."
People were very nice at dealership . I bought my 4 runner by email since I live over an hour away and this was the color and option package I wanted. I never drove until after purchase . The only small issue I had was getting purchase agreement sent to my finance company. It took 2 emails and 2 phone calls and they kept asking to give them a chance to finance. I understand they wanted to finance thru them but I got annoyed saying no 4 times and asking for purchase agreement and delaying purchase 2 days over it . They are really nice people and 4 runner looked beautiful for pickup , they also went over options pretty well and made sure I got hooked up with Toyota care so service and update to software will send reminders.