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Heartland Toyota

Bremerton, WA

4.7
2,628 Reviews

901 W Hills Blvd

Bremerton, WA

98312

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Showing 2,628 reviews

October 31, 2025

Kenna did a great job of walking me through the sales process & keeping me informed of the status. More

by RocketScientist
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kenna Peterson
October 29, 2025

Heartland Toyota has the absolute best service writers in our area…Chet has been a tremendous help in keeping our two vehicles running in top form for many years now.. More

by lchilson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chet Bradley
Oct 30, 2025 -

Heartland Toyota responded

Thank you for your review, Ichilson! We are thrilled to know that Chet and our team have earned your trust over the years. We are grateful to have you as a customer! See you next time at Heartland Toyota!

October 21, 2025

Wyatt is great, explains things in a way I understand. He is always correct or better on timing. Great personality. More

by lunsford4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wyatt
Oct 22, 2025 -

Heartland Toyota responded

Thank you for sharing your experience with Wyatt! It made our day at Heartland Toyota. We look forward to helping again!

October 17, 2025

Chet greeted us we walked in the door. He was cheerful and efficient. He told us up front about how much time to expect and that turned out to be true. Overall our appointment turned out More

by hoff66
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chet
Oct 20, 2025 -

Heartland Toyota responded

We love to hear that Chet made your visit seamless and efficient. Thank you for choosing Heartland Toyota and for sharing your feedback.

October 15, 2025

I have brought my car to Bremerton Toyota because of the great service and great customer service . More

by Blward1962
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
Oct 15, 2025 -

Heartland Toyota responded

Thank you for reviewing Heartland Toyota! It was so kind of you to share your experience.

October 10, 2025

Very knowledgeable and knew what they were talking about. They listened to me and my concerns. Also plenty of coffee ! More

by Rvallen118
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No interaction with these people
Oct 14, 2025 -

Heartland Toyota responded

We love to hear you had a knowledgeable and attentive experience at Heartland Toyota! We're glad the coffee was a hit, too. See you next time!

October 08, 2025

Mike in the service department is very friendly and efficient. He is part of a great team. I’ve purchased two vehicles here and have had them serviced here for 13 years. I have honestly never been disa More

by Sandyl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cassandra Hope
Oct 08, 2025 -

Heartland Toyota responded

Hi Sandyl, thank you for sharing your excellent feedback about Mike and the Heartland Toyota team! We appreciate your loyalty and support over the years.

September 30, 2025

Prompt, efficient service and professional, personal attention. Wyatt made sure I got the service I needed. More

by Toyota customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wyatt Oakeley, service dept.
Oct 01, 2025 -

Heartland Toyota responded

Thank you for sharing your feedback about Wyatt! It's wonderful to hear you were well taken care of. See you next time here at Heartland Toyota!

September 26, 2025

Service was excellent good job Thank you for your good service . I also want to thank Andy , he did an excellent job and I’m satisfied . I give a 10 out f one . Again thank you and God Bless. More

by myrnadenzer56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy
Sep 29, 2025 -

Heartland Toyota responded

Thank you for your kind words! We’re thrilled to hear Andy and the rest of our team provided excellent service. We look forward to welcoming you back to Heartland Toyota in the future!

September 25, 2025

Service took longer than indicated at checking. Nice waiting área with a free refreshment. Lots of new pickups but few cars. No attempt to engage for a new/used vehicle. More

by Rdsmith73
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Sep 26, 2025 -

Heartland Toyota responded

Thank you for bringing this to our attention and for sharing your feedback with us. We apologize for your extended wait time, and we'll keep this top of mind moving forward. With that being said, we're glad to hear that you've enjoyed the amenities in our waiting area. If there's anything else we can do for you, please don't hesitate to reach out. Take care! -The Heartland Toyota Team

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