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Heartland Toyota
Bremerton, WA
2,585 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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June 20, 2025
My vehicle service experience with Ms. Olivia Lopez Torres was outstanding! I didn’t have to wait at all as Olivia met and greeted me in the service area when I drove up. Ms. Olivia thoro Olivia Lopez Torres was outstanding! I didn’t have to wait at all as Olivia met and greeted me in the service area when I drove up. Ms. Olivia thoroughly explained what was being done to my vehicle, gave me a free coffee coupon, notified me promptly when the service was completed (which was well within the one - one and a half hour she anticipated the service work will take) and explained the results of the work/inspection, etc. She directed me to my vehicle (where a free car wash coupon was also waiting). The waiting area and coffee shop was comfortable and the men’s room was clean! What an awesome service experience! Thank you Heartland Toyota and Ms. Olivia! More
by Butch C
Employees Worked With
N/A
June 20, 2025
Loved working with Ashley! She seems to know her stuff. She's pleasant and not pushy. I like that. She's a go getter type of gal, even checked my car in for me. Nice to see a w She seems to know her stuff. She's pleasant and not pushy. I like that. She's a go getter type of gal, even checked my car in for me. Nice to see a woman in a position that always has men. No offense guys, but I liked dealing with her! Lol More
by momshaman
Employees Worked With
Cleaning/popcorn lady
June 07, 2025
Sales representative are very knowledgeable on his Job. Dealing with them make our decision to buy car make it easy. Everything you do are really appreciated. Dealing with them make our decision to buy car make it easy. Everything you do are really appreciated. More
by Wilmar1195
Employees Worked With
Eliana French, Rabar Ali
June 06, 2025
I’m very pleased with the service I received today for my Toyota Highlander. Everything worked like clockwork from driving into the service area and being greeted by my service advisor, Daniel. He was supe Toyota Highlander. Everything worked like clockwork from driving into the service area and being greeted by my service advisor, Daniel. He was super friendly, efficient and just plain good at his job. I felt confident in the work I received thanks to Daniel. I won’t take my SUV anywhere else but to Heartland. More
by jeriharris2014
Employees Worked With
Daniel
May 14, 2025
I arrived 20 minutes early and was serviced in the order I arrived. People with earlier appointments were prioritized (which I appreciate), then they got me in and out in just over an hour. Excellent servic I arrived. People with earlier appointments were prioritized (which I appreciate), then they got me in and out in just over an hour. Excellent service all around. More
by ForestMac82
Employees Worked With
Wyatt
April 27, 2025
Wyatt was great. Give him a raise. Straight forward without pressure. He made it easy. He took care of my needs. Don’t forget the raise!! Give him a raise. Straight forward without pressure. He made it easy. He took care of my needs. Don’t forget the raise!! More
by Codfish9
Employees Worked With
Wyatt
