Heartland Toyota

Very good experience, no issues at all. Two year service is up now, however will probably keep returning for oil changes etc. Two year service is up now, however will probably keep returning for oil changes etc. More

Daniel was very easy to work with and very professional. He explained everything to me before doing anything to my truck. This dealership is very comfortable while you are waiting. Great job Daniel! He explained everything to me before doing anything to my truck. This dealership is very comfortable while you are waiting. Great job Daniel! More

Worked with Waldo. It was low effort on their end and a disappointing experience overall. Don’t recommend. It was low effort on their end and a disappointing experience overall. Don’t recommend. More

Yesterday, I visited our local Toyota dealership for a service appointment to check the sliding doors on our 2022 van, which were making an unusual noise while closing. Since I have small children sitting service appointment to check the sliding doors on our 2022 van, which were making an unusual noise while closing. Since I have small children sitting in the back, I was concerned about safety. When I met our service advisor, Dan Gribble, he listened carefully and patiently to my concerns. He handled the situation very professionally and reassured me that the best first step was to diagnose the vehicle before deciding what to do next. After about two hours, the results came back and the technician confirmed that everything was normal. They also lubricated the sliding doors to help with the noise. I truly appreciated that Dan waived the diagnostic fee, which was very kind and thoughtful. Overall, I had a great experience. Dan provided excellent customer service, showed genuine care, and made the process smooth and stress-free. I would definitely recommend this dealership and working with Dan. More

Dealer failed to notiice my wipers included a non toyota blade and a value toyota blade and that the driver blade was hopping at the end of sweep. Said the sound was normal. Went to competitive dealer next blade and a value toyota blade and that the driver blade was hopping at the end of sweep. Said the sound was normal. Went to competitive dealer next day and they observed the above and said try oem blades. Tracked beautifully. Very low noise and no hopping. Heartland should probably review their protocol regarding wiper complaints. First time in 8 yrs i have been dissatisfied with this dealership. $79 for oem blades is too much but thats toyota not the dealer. More

Car was ready including a recall repair sooner than estimated. Great, friendly service by Wyatt! estimated. Great, friendly service by Wyatt! More

Gabrielle Bass is an awesome salesman. It was a pleasure working with Gabrielle. Great buying experience. It was a pleasure working with Gabrielle. Great buying experience. More

Mike in service was great. He was very transparent concerning the repairs needed. The shuttle driver was also great. He was very transparent concerning the repairs needed. The shuttle driver was also great. More

Daniel was very helpful, courteous and thorough and kept us updated throughout the maintenance process. He also checked for any recalls and scheduled the necessary repairs. us updated throughout the maintenance process. He also checked for any recalls and scheduled the necessary repairs. More