Heartland Toyota
Bremerton, WA
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Terrible experience. Tried to buy a $47,000 truck from Heartland today, and after wasting HOURS of our time, they offered us less than $5,000 trade-in for the two vehicle Tried to buy a $47,000 truck from Heartland today, and after wasting HOURS of our time, they offered us less than $5,000 trade-in for the two vehicles we brought in: A very nice 2014 Tundra, with a low Blue Book value of $15,000, and 2008 Toyota Rav4 worth at least $6,000. The experience felt so skeezy, my advice to all is, buyer beware. Look on BBB. Do your homework with this place. Better yet, go somewhere else. To make things worse, they didn't even have coffee to help us stay awake through all of our time they were wasting. If you're trying to avoid the typical smarmy car salesman experience, where they talk you in circles, and say things you don't believe, avoid these people! I have bought from dealerships before. This was by far, the worst experience yet, in my 50-plus years on this planet. More
Visited Toyota today 1/23/26 and leave the place with above and beyond care of Matt, one of the representatives of car service. He very caring and ensure all are taken care. Thank you Matt and may your above and beyond care of Matt, one of the representatives of car service. He very caring and ensure all are taken care. Thank you Matt and may your daily mission in Toyota heartland bring you joy. You are Rock! More
All employees were knowledgeable, courteous, extremely helpful answering questions. Highly motivated in doing their work in all areas helpful answering questions. Highly motivated in doing their work in all areas More
The dealership is alright. I routinely go there for oil changes and for periodic maintenance on my Rav4. My only real gripe is that prices are sky high, so if you want to save I routinely go there for oil changes and for periodic maintenance on my Rav4. My only real gripe is that prices are sky high, so if you want to save some money I would recommend going to a shop specializing in the service you want and compare prices. Austin was the one who helped me and I would rate his help 5 stars because he was welcoming, cordial and was able to answer all of my questions. More
The finance team went beyond my expectations. The transaction from lease to car loan was seamless and professional at every level. I was asked many times if they could get a water. I would highl The transaction from lease to car loan was seamless and professional at every level. I was asked many times if they could get a water. I would highly recommend this dealer ship to anyone. More
Heartland Toyota in Bremerton, WA is an excellent dealership, and features world-class service. I experienced this quality service today, am I am pleased to provide a review of that service. Upon my dealership, and features world-class service. I experienced this quality service today, am I am pleased to provide a review of that service. Upon my arrival at the dealership at my appointment time, I was met in the arrival bay by my Service Advisor, Mr Wyatt Oakley. Very friendly and personable, Mr Oakley quickly got my vehicle checked in, the odometer recorded, and then escorted me in to his workstation. We got to work-order completed and the whole process took less than 15 minutes. Wyatt kept me informed of the mechanic’s findings and recommendations, and the work was completed in quick order. I am extremely pleased with the service experience today, and Mr Wyatt Oakeley is to be highly commended for his excellent customer service. More















