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Heartland Toyota

Bremerton, WA

4.7
2,598 Reviews

901 W Hills Blvd

Bremerton, WA

98312

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Showing 2,598 reviews

July 31, 2025

There should be a sign for new customers at the service center “If no service attendant is available, leave keys in car and come in side to the service counter “. Otherwise it was a very good experience. More

by santinijm
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service center MAT
Jul 31, 2025 -

Heartland Toyota responded

We appreciate your feedback and suggestion! We’ll definitely look into making this process clearer for our customers. Thank you for choosing Heartland Toyota and we hope to see you again!

July 30, 2025

Squeezed me in without an appointment and I definitely appreciated that. Staff was friendly, courteous and knowledgeable. More

by Moyer17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Smitley, Ashley Holmberg
Jul 30, 2025 -

Heartland Toyota responded

We're so glad we could accommodate you and ensure your experience was a positive one. See you next time at Heartland Toyota!

July 29, 2025

Ashlie was very nice and knowledgeable. Dealership was very clean. Car was done when promised. More

by Barb_mcdermott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashlie
Jul 29, 2025 -

Heartland Toyota responded

The team at Heartland Toyota loves seeing great reviews! Thank you for giving a shoutout to Ashlie. See you next time, Barb!

July 29, 2025

Matt Wright is awesome to work with! I came in for an oil change with no appointment and they were able to get me in and handled in short order which was a blessing. Great customer s More

by dahlipoppa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service & Parts
Jul 30, 2025 -

Heartland Toyota responded

We're glad to hear that Matt and the team took such great care of you! Thank you for choosing Heartland Toyota and for sharing your support. We hope to welcome you back next time!

July 23, 2025

My 2018 Toyota Camry received convenient basic maintenance again here at Heartland. Thank you to Wyatt for the courteous service. More

by sylviakrofft
Workmanship
Recommend Dealer
Yes
Employees Worked With
Wyatt Oakeley, James Alameda
Jul 23, 2025 -

Heartland Toyota responded

We're pleased to hear Wyatt made your visit seamless and enjoyable. We look forward to serving you and your 2018 Toyota Camry again! Have a great day! - Heartland Toyota

July 11, 2025

I had and outstanding service. Jamie took care of me. She had a great personality and knew what she was doing. Checked my truck out with her IPad and checked my vin number. They ha More

by hawaiiarcher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie, service department
Jul 11, 2025 -

Heartland Toyota responded

Thank you for sharing your positive experience! We appreciate your business and will pass along your feedback to Jamie and the rest of the team. See you next time at Heartland Toyota!

July 03, 2025

Dallas was a professional, attentive, and efficient salesman, handling everything with clarity and confidence. He also guided me through a test drive and provided hands-on instruction with manual trans More

by whythuss
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Melodi Gill, Edwin Hiltabrand
Jul 07, 2025 -

Heartland Toyota responded

Thank you for sharing your great feedback about Dallas! We are thrilled that he earned your five-star business and we hope to welcome you back to Heartland Toyota in the future.

July 01, 2025

fast and fair, did not expect the deal I got. , did not get the options, gps on vehicle. More

by jffry_davies
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Drew
Jul 03, 2025 -

Heartland Toyota responded

Thanks for the 5-star review of Heartland Toyota! If there's anything else we can do for you, please let us know. Safe travels!

June 29, 2025

The car on the lot worked out for us. Price was fair, car had low miles and appeared to have been kept up. More

by coach_al
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rabar Ali, Jake Batchelor
Jul 01, 2025 -

Heartland Toyota responded

We're glad to hear that you found a car at Heartland Toyota that met your needs! It's great to know the price and condition were just right. Thanks for choosing us, and enjoy your new ride!

June 28, 2025

My new 2025 Highlander XSE was ready for me when I arrived at the dealership and it was in perfect condition. I wanted a specific model and James was able to get exactly what I wanted and I was offere More

by Georgeholden86
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Alameda, Rabar Ali, Jordan Aarant
Jul 01, 2025 -

Heartland Toyota responded

George, we're elated to hear that James was able to meet your expectations and get you the perfect 2025 Highlander XSE here at Heartland Toyota. It's fantastic that you're enjoying such a comfortable ride after all those miles on the road! Thank you for choosing us again!

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