
Heartland Toyota
Bremerton, WA
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Rabar and Lee did a great job finding us exactly what we were looking for. They are an excited and lively team! It was a pleasure working with them. were looking for. They are an excited and lively team! It was a pleasure working with them. More
What a wonderful experience we had tonight getting our used third row seating SUV!!! Our lady was so amazing and knowledgeable! I would highly recommend her for any car purchase! the financing guy that w used third row seating SUV!!! Our lady was so amazing and knowledgeable! I would highly recommend her for any car purchase! the financing guy that we worked with today was amazing too! Thank you! More
Sarina was awesome! Very helpful and straight forward. She helped me get the best possible deal and made sure I got all the discounts I was eligible being military. Thank you! She helped me get the best possible deal and made sure I got all the discounts I was eligible being military. Thank you! More
Teresa is beyond amazing to work with. Everything from her personality to her knowledge really made me feel confident and excited about my purchase. She was really attentive to my needs, and I was happy t her personality to her knowledge really made me feel confident and excited about my purchase. She was really attentive to my needs, and I was happy to work with someone who was patient with me while I had my indecisive moments, and her personal excitement for me, really happy as well. She for sure went above and beyond anything I would have expected from anyone in customer service. However, I do gotta say, I was really upset with the pressure from finance department. If I say no, and express I don't want my time xxxxing wasted by stupid add-ons after I've already agreed to a price, I expect that to be respected. I don't need some rando asking me about my personal finances or persistent badgering over my decision. I swear I was nearing my breaking point and was almost ready to walk out. Especially being a woman, and having to tell a man no multiple times, I was very uncomfortable and not happy at all during my time in his office. However, this was my second purchase at Heartland, and I am just as happy with my 4Runner as I was with my Tacoma (bought from Jordan Carson, it was great to see him there again and we'rereally excited to see he's doing well with the company). Both vehicles are looking so cute sitting in my driveway now. More
This is our second purchase this year in which Sarina took care of us!! She made the purchase for our son’s car quite smoothly!!! She is truly an asset at Heartland Toyota!!! Great customer service, ve took care of us!! She made the purchase for our son’s car quite smoothly!!! She is truly an asset at Heartland Toyota!!! Great customer service, very knowledgeable, attentive and SHE is the reason we came back!!! More
Christian Gibbs was very helpful in helping me decide which car to lease, particularly in his patience with my questions as a first time owner of a lease. Thank you! which car to lease, particularly in his patience with my questions as a first time owner of a lease. Thank you! More
James Alameda was referred to me by my son-in-law because he had received such great service. James was ready to meet with me the minute I walked in the door. He was prepared to discuss the cars I had intere he had received such great service. James was ready to meet with me the minute I walked in the door. He was prepared to discuss the cars I had interest in and knew virtually everything about the Toyota product (a technology-driven product). He was knowledgeable about leasing and financing and made the entire experience one of high quality. His 24 years of experience at Heartland certainly speaks well for him and the dealership. We have made a friend. If you value concierge service in your automotive experience you can do no better than James Alameda. I look forward to our next visit! More
DeSean was very patient when I was looking around. I had previously spent a few days with Richard Balfour down at pre-owned cars. He was very patient with me. Both were a good combination of salesman-infor previously spent a few days with Richard Balfour down at pre-owned cars. He was very patient with me. Both were a good combination of salesman-informer. Not pushy otherwise I would have walked. PS I hope the commission was shared between these two since both were involved in helping me pick the right car. Sincerely, Jim Green More
Chris did an excellent job in finding, notifying, and assisting us through the process of purchasing our new vehicle. The care and attention he showed made this a pleasant experience. assisting us through the process of purchasing our new vehicle. The care and attention he showed made this a pleasant experience. More