
Heartland Toyota
Bremerton, WA
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My salesperson was Teresa Robinson, and my experience with her was outstanding. She is very personable, polite, funny and professional. I greatly appreciated her Superb customer service, patience and tho with her was outstanding. She is very personable, polite, funny and professional. I greatly appreciated her Superb customer service, patience and thoroughness throughout my entire visit at Toyota. Thank you, Teresa!! More
We came in just checking out the 4RUNNER to make sure it was the vehicle we absolutely wanted. Jordan Aarant handled our numerous questions like a pro, and the specifics we wanted in the 4RUNNER he went ab was the vehicle we absolutely wanted. Jordan Aarant handled our numerous questions like a pro, and the specifics we wanted in the 4RUNNER he went above and beyond to find. Everyone we spoke with there made the experience more like being with friends, unlike other dealerships where pushy salespeople hold items hostage to prevent you from leaving. Fun fact, the watermelon is 50% water, the other 50% is melon. *Maniacal laugh* More
Chris was a straight forward salesman and was very knowledgeable about the Toyota trucks. I would recommend seeing Chris if you stop in to the dealership. knowledgeable about the Toyota trucks. I would recommend seeing Chris if you stop in to the dealership. More
Stopped by to take a look at the 2021 Toyota Corolla's on President's Day, as there was a great deal online. It was pretty busy when we arrived, but Susan made sure that we had someone helping us out. DeS President's Day, as there was a great deal online. It was pretty busy when we arrived, but Susan made sure that we had someone helping us out. DeSean was our sales associate and he was very friendly and easy to communicate with. He showed us all the features thoroughly and took us on a lengthy test drive to ensure we had a good feel of the car. Most importantly, DeSean was not pushy at all and was focused on making sure we had the right car. We we went to talk numbers and Sarina was very helpful in explaining how the different Toyota specials worked together. Lastly, we went through finance and Justin was great to work with. He helped us make the best decision for financing to save the most money on our new car. I highly recommend Heartland Toyota for a great deal and a great experience. More
5 stars for Cristian5 stars for Justin1 star for a 5 stars for Cristian 5 stars for Justin 1 star for a dealership process that tried to get a customer to fill out and sign a credit application whe 5 stars for Cristian 5 stars for Justin 1 star for a dealership process that tried to get a customer to fill out and sign a credit application when they say they might be paying cash and before the car in question had even been secured and seen. 1 star for a dealership process that expects a customer to sign a blank form for making title adjustments next to the line that says "I certify under penalty of perjury that the above is true and correct". Just no, don't do that. Those two dealership processes made an otherwise above board transaction with a good team feel shady. If this is official policy whoever came up with it should rethink it. I would recommend Heartland Toyota but with the caveat to shop around first, and don't sign blank forms or forms you don't agree with, which should not even need to be stated because nobody should be asking you to do it. -- edit -- So now it appears that I was never signed up for the data services plan that I need to run all that fancy gadgetry. Every time I get in the car Im greeted with "Data Connection Module Activation Failed.... Contact your dealer". So 1 week in and already taking a day off to take it to the shop... have to remove a star. More
Had such a great experience at Heartland Toyota!! Everyone was so kind and made the whole process so easy for this first time car buyer. And Chris Strobel was wonderful as well! Everyone was so kind and made the whole process so easy for this first time car buyer. And Chris Strobel was wonderful as well! More
This is our second time working with Chris, I highly recommend going to see him. Also, Thank you Chris, Ashley H, and Justin. Lakin Family recommend going to see him. Also, Thank you Chris, Ashley H, and Justin. Lakin Family More

I had such a great experience at Heartland Toyota! We worked with Lyss and she took excellent care of us. All the staff was wonderful. Thank you for making my new car purchase exceptional! worked with Lyss and she took excellent care of us. All the staff was wonderful. Thank you for making my new car purchase exceptional! More
Heartland has always taken care of us with every Toyota we have bought. Heartland with you on any budget you have. Less and Justine where the best we have bought. Heartland with you on any budget you have. Less and Justine where the best More
Amazing experience, Cristian Gibbs helped me find the perfect car. He had an answer to all my questions & if he didn’t he got one. He didn’t make me feel forced to make a decision I wasn’t comfortable wi perfect car. He had an answer to all my questions & if he didn’t he got one. He didn’t make me feel forced to make a decision I wasn’t comfortable with. Over all I felt like I was in good hands at Toyota. More