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Heartland Toyota

Bremerton, WA

4.7
2,579 Reviews

901 W Hills Blvd

Bremerton, WA

98312

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Showing 2,579 reviews

November 21, 2020

Josue has the job that all customers dread - closing financials with tons of paper. He was very personable and efficient with process. Someday you will find a way to replace the dot matrix printer fro More

by Twlowans
Recommend Dealer
Yes
Employees Worked With
Josh Mejia
Nov 23, 2020 -

Heartland Toyota responded

Thank you for the kind review!

November 20, 2020

I had excellent service from Austin, Angel, and Josue. I’m very happy with the upgrade program that got me my dream a 2021 Tacoma. More

by Ray O
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Austin Newell in Service, Angel Dean, Josh Mejia
Nov 23, 2020 -

Heartland Toyota responded

Ray, we are glad we could help you get your dream truck! We hope to see you again!

November 20, 2020

Kimber was great to work with. She was knowledgeable about the type of car we wanted and was low pressure. We enjoyed going through the Costco auto sales program. More

by Liz T
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alexis Wagner, Kimber Bolin
Nov 23, 2020 -

Heartland Toyota responded

Thank you, Liz, for the kind review of your experience with us!

November 19, 2020

Sales manager is way too hard to negotiate. Took me two separate trips to get the deal that we could have made the first time I visited. Empower your sales team to make decisions, I bought the vehicle from More

by Austin.Allen523
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Alexis Wagner, Jordan Aarant
November 19, 2020

Josh was fantastic... What a wizard. Very quick and friendly. Thanks Josh! Josh complimented the suspension on my new chevy and said he wished he had one! Boom. You go josh More

by Matt.kundtz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Mejia, Kayla Wagner
Nov 19, 2020 -

Heartland Toyota responded

Thank you for the kind feedback!

November 18, 2020

I wanted to write and let you know how happy I was with my experience at Heartland Toyota. This is the second time I have purchased a vehicle from Heartland Toyota, and in particular from Rabar Ali. The fi More

by loribatinik
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rabar Ali
Nov 19, 2020 -

Heartland Toyota responded

Thank you for the amazing feedback! We appreciate you and your recommendation!

November 18, 2020

**Update** No contact, no customer support. I called over and over just to get my license plate and a spare set of keys, we got sent to department after department, even got sent to kia at one point. I got t More

by Britishpete321
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nolan Wiler
Nov 18, 2020 -

Heartland Toyota responded

We apologize that you were left feeling dissatisfied with your experience with us. Your concerns have been elevated to our leadership and someone should be reaching out to you in hopes of resolving this. We are sorry for any inconvenience or stress that we may have caused and hope to work together to find a suitable solution.

November 18, 2020

Quick and helpful! Nobody wants to spend all day in the dealership but everyone wants all the info! I was able to get my new vehicle but not get stuck in one place all day! Thanks for the efficiency! More

by Chloe S.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Magill, Chris Strobel
Nov 19, 2020 -

Heartland Toyota responded

Chloe, thank you for the remarkable review! We are glad you found us to be efficient!

November 18, 2020

Dealing with Jordan Aarant was a very positive experience. I felt he did everything he could to procure the vehicle we wanted. Alexa, in the Finance Dept. exhibited a very positive attitude wh More

by Lee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexis Wagner, Jordan Aarant
Nov 18, 2020 -

Heartland Toyota responded

Lee, thank you for the incredible review! We appreciate you and your positive feedback!

November 17, 2020

Amazing service, great employees who make doing paperwork seem as less of a chore. All around great experience purchasing my car here would recommend this place to anyone. More

by Matt559
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alexis Wagner, Blank Blank, Nick White
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