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Heartland Toyota

Bremerton, WA

4.7
2,580 Reviews

901 W Hills Blvd

Bremerton, WA

98312

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Showing 2,580 reviews

October 07, 2020

The sales dept and the service dept ha e always been amazing for our multiple vehicles. The purchase of the FJ was fun and stress free. My only critique would be full gas tank upon sale and clean interi More

by Bill Bailey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Magill, Blank Blank
Oct 07, 2020 -

Heartland Toyota responded

Thank you, Bill, for the incredible review!

October 07, 2020

Do to Covid I waited a few months longer than I thought I would to receive my Tacoma, my salesperson Kimber kept me up to date on my vehicle in this uncertain climate. All in all I have to give a large perce More

by Yjrowing
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kimber Bolin
Oct 07, 2020 -

Heartland Toyota responded

Thank you so much for taking the time to leave us such a wonderful review! We appreciate you and your feedback!

October 06, 2020

Perm was great! No pressure and super helpful. He was really good at listening to what I was looking for and introduced me to the C-HR, which I finally decided on. More

by Matthew
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kimber Bolin, Moshi Asadi , Robert Wiles
Oct 07, 2020 -

Heartland Toyota responded

Matthew, thank you for the fantastic feedback! We are happy that we could help you with your new vehicle!

October 06, 2020

This guy is on it for me. Far exceeding my expectations. He said he would take care of me and he has. Thanks Rabar much appreciated. More

by monica barry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rabar Ali
Oct 06, 2020 -

Heartland Toyota responded

Monica, we appreciate you and your wonderful feedback! Thank you for such a kind review!

October 06, 2020

Rabar Ali in SALES was amazing & the ONLY reason we WERE repeat customers. Sarah in Finance was horrible & the reason we'll never be back. More

by ElPolacko
Recommend Dealer
No
Employees Worked With
Rabar Ali, Sarah Hager
Oct 07, 2020 -

Heartland Toyota responded

We are terribly sorry that you are not satisfied with your experience. Our goal is to make every experience a remarkable one. Our General Manager has been notified of your concerns and should be reaching out to you in hopes of moving your experience in a more positive direction. We apologize for any inconvenience we may have caused and look forward to working together towards a solution.

October 06, 2020

Rabar is a rock star! Even though he was buried and we were kind of a walk in - he took the time to listen to what I wanted and found me exactly the car of my dreams!!! Hes the only guy I will buy a car f More

by gingerb8450
Customer Service
Recommend Dealer
Yes
Employees Worked With
Justin Valdez, Rabar Ali
October 05, 2020

Excellent service. Rabar took time to ensure I found just what I wanted and was very attentive to my needs. Montana was just as friendly and efficient in ensuring my insurance needs were met. More

by tdooghan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rabar Ali, Montana Granillo
Oct 05, 2020 -

Heartland Toyota responded

Thank you for the amazing review! We are glad you enjoyed your experience!

October 05, 2020

Thanks, Kimber in sales, Sarah in financing and general manager Mike for making my used car search a very positive experience at Heartland. I appreciate your attention to customer needs. You are the best! More

by and.leach
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Seney, Susan Sanchez, Kimber Bolin, Jordan Aarant, Sarah Hager
Oct 06, 2020 -

Heartland Toyota responded

Thank you for the kind feedback! We hope to see you again!

October 05, 2020

A low pressure sales group that listens to the buyers A low pressure sales group that listens to the buyers needs, wants and the end price their willing to pay. Proud 2020 Toyota Tacoma owner! More

by Callahan1967
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caleb Gardner
Oct 06, 2020 -

Heartland Toyota responded

Thank you for the incredible review! We appreciate you and your positive feedback!

October 03, 2020

The team at Heartland Toyota are good, down to earth people that go out of their way to help. Caleb, Sarina and Shawn have all been great to work with - there was a female sales manager on duty during m More

by hopenic
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Magill, Caleb Gardner, Blank Blank
Oct 05, 2020 -

Heartland Toyota responded

Thank you for the incredible review! We are glad to hear that you are satisfied with our service and look forward to seeing you again!

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