Heartland Toyota

Thank you Leo for your time & patience. Lesley & I both appreciate your efforts to inform us about the vehicles, the market for new & used cars, and your help to get us deals we could accept. Thank you aga appreciate your efforts to inform us about the vehicles, the market for new & used cars, and your help to get us deals we could accept. Thank you again for getting the 4Runner ready, it’s a beauty!!! Thank you also to Sarah for your time & working with me to understand & structure the contract. Buying a car is not easy for me, but you all made it worth the time. Sincerely, Scott Boynton More

Awesome experience all around, excellent customer service! I had an awesome buying experience with Heartland Toyota. Everyone I worked with was so helpful and really knew the hybrid SUVs and trim levels. I w I had an awesome buying experience with Heartland Toyota. Everyone I worked with was so helpful and really knew the hybrid SUVs and trim levels. I wasn't quite sure exactly which hybrid SUV I was going to go with when I arrived, but Kimber was able to help me narrow down my search based on my needs, and Jordan ended up taking me for the test drive (it was quite busy when I was there as it was a weekend). Both Kimber and Jordan were great to work with and I had a fantastic overall experience with both of them. Ellysa was awesome and very helpful in finalizing my deal and was very helpful in explaining everything as I went through the signing process. Overall I had a fantastic experience with Heartland Toyota and am very happy with my new Rav4 hybrid! More

Elisa Carson and Shamiah made me feel at ease and amazing experience. Very friendly and calming to work with. Elisa in finance found a great deal and rate that worked with my budget experience. Very friendly and calming to work with. Elisa in finance found a great deal and rate that worked with my budget More

I met with Nolan Wiler to test drive and discuss financing a RAV4. Had a great experience, and will be back to buy. 10/10 experience! financing a RAV4. Had a great experience, and will be back to buy. 10/10 experience! More

We had a great experience with a ribar and the rest of the Toyota staff. Always friendly, courteous and great to work with. Thank you the Toyota staff. Always friendly, courteous and great to work with. Thank you More

Richard McKenzie is a really special person I struggle to find the right words to describe Richard McKenzie, not only did he go far far above and beyond to help me out, he reminded me there are I struggle to find the right words to describe Richard McKenzie, not only did he go far far above and beyond to help me out, he reminded me there are still really really good people out there despite the year 2020 has been. I was T-boned by a semi earlier in the month and had to replaced my totaled car. I live in Portland and knew which car I wanted at Heartland. In a miscommunication between me and a phone rep, I drove to Bremerton, Richard let me test drive the car but due to not having the right paperwork I was unable to buy the car. In addition to the insurance company fighting me tooth and nail, driving to buy this car and being denied had me frustrated, angry and bitter. Richard reached out to me wanting to make things right. I brushed it off as a empty gesture but Richard wouldn't give up. He went far far far above and beyond to make it work and sell me the car, driving it all the way to Portland with his wife following up to drive him home. Richard easily could have moved onto the next customer and forgotten about me but he didn't, he went way way way over the top to provide excellent service and I will be buying cars from Richard as long as he is selling them. I can't say enough about Richard, he's restored my faith in humanity and as a fellow sales person I'm in awe of his commitment to the customer. Sarah was great too!!!! More

Jordan was very accommodating. I asked a lot of him and he came through on everything. Jordan was very professional and I highly recommend him. The rest of the staff was also great. The finance manager, Sh he came through on everything. Jordan was very professional and I highly recommend him. The rest of the staff was also great. The finance manager, Shawn, explained all of my options and I felt very comfortable with my purchase. He and Jordan worked with my wife and I to get the paperwork signed during a time when we were unable to come in together. They went above and beyond. More

Happy Customer This Tacoma was the 11th Toyota purchased from your store and all have been serviced at your dealership. James Alameda has become a good friend of mi This Tacoma was the 11th Toyota purchased from your store and all have been serviced at your dealership. James Alameda has become a good friend of mine and he has personally sold me all 11 of those vehicles. I feel like I have been treated fairly whether it's been service, parts or sales. The atmosphere at Heartland Toyota is lighthearted and sometimes entertaining. The few minor difficulties over the years have been satisfied quickly by James without hesitation. Buying a car through James is an experience like no other and Im sure others feel exactly the same way. I'm certain James gets many reviews like this as he has a big FAMILY of people who will only buy a Toyota if he oversees the sale. James is family and he treats everyone like family. More

We came from Olympic peninsula and really enjoyed our time with heartland Toyota. They gave us a good deal on our trade in and got a really nice used truck time with heartland Toyota. They gave us a good deal on our trade in and got a really nice used truck More

Bought 4 cars from Heartland over the years. Always great service, respect for the customer, and patience throughout the whole process from everyone working there. Four cars and all fantastic experiences. service, respect for the customer, and patience throughout the whole process from everyone working there. Four cars and all fantastic experiences. More