Heartland Toyota

First time car buyer, the folks at Heartland Toyota helped me every step of the way and had me rolling off the lot with the car I wanted! helped me every step of the way and had me rolling off the lot with the car I wanted! More

I chose Heartland because I have had prior experience and had a personal, professional, and enjoyable relationship with the salespeople, finance department, and management. They worked hard to deliver the be had a personal, professional, and enjoyable relationship with the salespeople, finance department, and management. They worked hard to deliver the best vehicle at the best price for my needs. More

Amazing service! We had been in contact with them from Hawaii for about a month and we were able to find the truck we were looking for remotely! We were even able to buy the vehicle at the price we wanted Hawaii for about a month and we were able to find the truck we were looking for remotely! We were even able to buy the vehicle at the price we wanted! I loved the transparency and felt comfortable throughout the whole process. More

Lora, Caleb, Leo, and Moshi are a fantastic team, making my first vehicle buying experience in 14 years the most pleasant, relaxed, no pressure environment for me throughout the entire transaction. They all my first vehicle buying experience in 14 years the most pleasant, relaxed, no pressure environment for me throughout the entire transaction. They all went above and beyond to accommodate me, and were so easy to work with that I was telling a friend who is looking into buying a similar truck all about it today, and even used what I learned to give him a tour, complete with comparisons between the tundra and Tacoma given his reasons for seeking a new vehicle, and hope he will come to you for his purchase! More

Really great customer service David Bryan was very helpful and answered all our questions. We ended up getting my husband's dream truck because of David's help. He patiently look David Bryan was very helpful and answered all our questions. We ended up getting my husband's dream truck because of David's help. He patiently looked for what we wanted until we found what we are looking for. It was a great experience and now we are enjoying our brand new truck. Thank you David and staff. More

Thank you Leo for your time & patience. Lesley & I both appreciate your efforts to inform us about the vehicles, the market for new & used cars, and your help to get us deals we could accept. Thank you aga appreciate your efforts to inform us about the vehicles, the market for new & used cars, and your help to get us deals we could accept. Thank you again for getting the 4Runner ready, it’s a beauty!!! Thank you also to Sarah for your time & working with me to understand & structure the contract. Buying a car is not easy for me, but you all made it worth the time. Sincerely, Scott Boynton More

Awesome experience all around, excellent customer service! I had an awesome buying experience with Heartland Toyota. Everyone I worked with was so helpful and really knew the hybrid SUVs and trim levels. I w I had an awesome buying experience with Heartland Toyota. Everyone I worked with was so helpful and really knew the hybrid SUVs and trim levels. I wasn't quite sure exactly which hybrid SUV I was going to go with when I arrived, but Kimber was able to help me narrow down my search based on my needs, and Jordan ended up taking me for the test drive (it was quite busy when I was there as it was a weekend). Both Kimber and Jordan were great to work with and I had a fantastic overall experience with both of them. Ellysa was awesome and very helpful in finalizing my deal and was very helpful in explaining everything as I went through the signing process. Overall I had a fantastic experience with Heartland Toyota and am very happy with my new Rav4 hybrid! More

Elisa Carson and Shamiah made me feel at ease and amazing experience. Very friendly and calming to work with. Elisa in finance found a great deal and rate that worked with my budget experience. Very friendly and calming to work with. Elisa in finance found a great deal and rate that worked with my budget More

I met with Nolan Wiler to test drive and discuss financing a RAV4. Had a great experience, and will be back to buy. 10/10 experience! financing a RAV4. Had a great experience, and will be back to buy. 10/10 experience! More

Richard McKenzie is a really special person I struggle to find the right words to describe Richard McKenzie, not only did he go far far above and beyond to help me out, he reminded me there are I struggle to find the right words to describe Richard McKenzie, not only did he go far far above and beyond to help me out, he reminded me there are still really really good people out there despite the year 2020 has been. I was T-boned by a semi earlier in the month and had to replaced my totaled car. I live in Portland and knew which car I wanted at Heartland. In a miscommunication between me and a phone rep, I drove to Bremerton, Richard let me test drive the car but due to not having the right paperwork I was unable to buy the car. In addition to the insurance company fighting me tooth and nail, driving to buy this car and being denied had me frustrated, angry and bitter. Richard reached out to me wanting to make things right. I brushed it off as a empty gesture but Richard wouldn't give up. He went far far far above and beyond to make it work and sell me the car, driving it all the way to Portland with his wife following up to drive him home. Richard easily could have moved onto the next customer and forgotten about me but he didn't, he went way way way over the top to provide excellent service and I will be buying cars from Richard as long as he is selling them. I can't say enough about Richard, he's restored my faith in humanity and as a fellow sales person I'm in awe of his commitment to the customer. Sarah was great too!!!! More