Heartland Toyota

Spectacular Dealership! Friendly & outstanding employees! Cannot even begin to explain how awesome James Alameda was when I was looking for a new vehicle. He really took the time to find what I was looking fo Cannot even begin to explain how awesome James Alameda was when I was looking for a new vehicle. He really took the time to find what I was looking for, as well as took the time with which route financially would work best for me. James discussed with me that leasing could potentially be the best option, but I wasn't too sure about it. He broke it down step by step, explained it all to me in a way that I was able to easily understand. Steven, and james worked well together to get me in and out of there because I was in a bit of a rush, but Steven F. still took the time to explain to me exactly what I was signing and why, and James took the time to show me and explain everything in my new truck. He even had me drive around the parking lot so he could show me it all, and i mean ALL of it. I really liked this because I wasn't just jumping into a truck and had to figure it out myself. He took the time to show me it all because he didn't want me leaving the dealership being confused whatsoever. Also, i'd really like to point out how awesome, especially James, their customer service, or their friendliness is to customers as well as their coworkers. Sarah came in and put my plate on, and they were so easy to talk to and SO friendly and funny. I think that's super important because I will for sure remember these connections with these people and would absolutely bring my business back to them. Incredible people who work here! More

The car buying process was super easy! Everyone was friendly and helpful along the way. They were accommodating for my two year old and everyone made me feel welcome. friendly and helpful along the way. They were accommodating for my two year old and everyone made me feel welcome. More

This is my first truck and I had an awesome experience with Rabar! He was very helpful and patient with me throughout the whole process which made it an enjoyable experience. He also did an amazing job he with Rabar! He was very helpful and patient with me throughout the whole process which made it an enjoyable experience. He also did an amazing job helping my parents with their new 4Runner! If you need a new truck or car, Rabar will help you find exactly what you need. More

Rabar and Sarah were outstanding to work with. This was my daughters first time buying a car on her own. They both made sure she was comfortable and answered any question she had. They gave her an amazing my daughters first time buying a car on her own. They both made sure she was comfortable and answered any question she had. They gave her an amazing deal. I highly recommend Heartland and Rabar if you’re looking for any new or used car. Any brand too! More

Rabar and other staff I encountered were all very nice and helpful. I can't remember everyone's name but the service guy with the ponytail and tie-dye mask was super considerate. The lady that got my appr and helpful. I can't remember everyone's name but the service guy with the ponytail and tie-dye mask was super considerate. The lady that got my appraisal was very nice. Finance was very friendly and I didn't feel rushed. The only thing I didn't like was that I bought the vehicle used from your dealership less than I year ago and I lost over $10k in value for trade for this transaction. That seems like more than it should be... But I do like what I ended up with. I was at the dealership for over 12 hours with this deal but not really any fault of the staff. They were all very kind, considerate, and went above and beyond to make sure I was comfortable. Wish I could remember names better so I could give more stars. More

Great service and hands down great truck to drive and felt at home while looking for a truck and wasn’t rushed and me and my wife loved that felt at home while looking for a truck and wasn’t rushed and me and my wife loved that More

Recommend Heartland in a Heartbeat Purchasing a vehicle is a whirlwind of an emotions, but ours was as enjoyable of an experience as I've ever had thanks to the kind folks at Heartland. Purchasing a vehicle is a whirlwind of an emotions, but ours was as enjoyable of an experience as I've ever had thanks to the kind folks at Heartland. A breakdown of our '98 Dodge Pickup resulted us looking for a new Tundra, but we could not find a base SR5 in our area (Eastern Washington). When visiting our son in the Bremerton area, we decided to stop by and check them out, knowing they had a truck that fit our desires. Right out of the chute they had a prompt and reasonable price quoted to us within minutes of our request via the internet by Lora -- and that came at 9:40 p.m. at night! A little after midnight they replied with an appointment time the next day. That was response and service we never expected! We had done our pricing homework, so we knew we were getting a great price compared to another dealer we made an offer to previously. That made the experience at Heartland that much more comfortable for us. We didn't even ask for a better deal or go on a test drive . . . mostly because it was either do it or go without on our short trip to the area. We also really appreciated getting Caleb to work with at the dealership -- he was awesome! We talked and talked and talked like we had known each other forever. Same goes with Shawn in finance. It was indeed a pleasure to talk with such fine people from the Kitsap area. We're so pleased our son decided to live there. The only issue I had with the process was the fact we never received documentation and pricing information on the accessories (quoted at $1590). But an email to Lora was responded to promptly. It possibly was because that particular vehicle had recently come off the trailer (we bought it with 2 miles on the odometer) and they probably didn't have time to add it to the sticker. Regardless, we love our new truck and would go back to Heartland and recommend it to others in a heartbeat. Car buying is stressful and intimidating, but we were so happy this experience went as well as could be expected. More

Friendly team Let me just say it, buying a car sucks. The buying process takes way too long. One thing that makes the process smoother is when you are working with Let me just say it, buying a car sucks. The buying process takes way too long. One thing that makes the process smoother is when you are working with nice folks. Everyone I encountered at Heartland Toyota was friendly and very helpful. I traveled over 40 miles to work specifically with Heartland Toyota. I will be recommending them to my friends and family. More

We had a fantastic experience working with Heartland and Chris Strobel. Chris was super informative, patient, and LISTENED. He took the time and commitment to earn our business. He went above and beyond Chris Strobel. Chris was super informative, patient, and LISTENED. He took the time and commitment to earn our business. He went above and beyond and we are super thankful. More

Friendly Staff This dealership is great! We had an appointment and they took us back right away and offered us water and coffee. They were very friendly and welcomin This dealership is great! We had an appointment and they took us back right away and offered us water and coffee. They were very friendly and welcoming. They listened to what I wanted, and did not push me to buy something I did not want. They made sure I knew all my options so I was able to make an educated decision. We are very happy with the service we got.We will definitely be recommending this dealership! More