
Heartland Toyota
Bremerton, WA
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Rabar and other staff I encountered were all very nice and helpful. I can't remember everyone's name but the service guy with the ponytail and tie-dye mask was super considerate. The lady that got my appr and helpful. I can't remember everyone's name but the service guy with the ponytail and tie-dye mask was super considerate. The lady that got my appraisal was very nice. Finance was very friendly and I didn't feel rushed. The only thing I didn't like was that I bought the vehicle used from your dealership less than I year ago and I lost over $10k in value for trade for this transaction. That seems like more than it should be... But I do like what I ended up with. I was at the dealership for over 12 hours with this deal but not really any fault of the staff. They were all very kind, considerate, and went above and beyond to make sure I was comfortable. Wish I could remember names better so I could give more stars. More
We had a fantastic experience working with Heartland and Chris Strobel. Chris was super informative, patient, and LISTENED. He took the time and commitment to earn our business. He went above and beyond Chris Strobel. Chris was super informative, patient, and LISTENED. He took the time and commitment to earn our business. He went above and beyond and we are super thankful. More
Friendly Staff This dealership is great! We had an appointment and they took us back right away and offered us water and coffee. They were very friendly and welcomin This dealership is great! We had an appointment and they took us back right away and offered us water and coffee. They were very friendly and welcoming. They listened to what I wanted, and did not push me to buy something I did not want. They made sure I knew all my options so I was able to make an educated decision. We are very happy with the service we got.We will definitely be recommending this dealership! More

We had a great experience! From sales all the way to financing! Would recommend them for sure! We didn’t feel like we were buying a car and it was a fun and exciting experience all around! financing! Would recommend them for sure! We didn’t feel like we were buying a car and it was a fun and exciting experience all around! More
I Love This Toyota Dealership This is the third car that I have bought from this dealership and I wouldn't go anywhere else! Caleb was an ace and knew the process inside and out. This is the third car that I have bought from this dealership and I wouldn't go anywhere else! Caleb was an ace and knew the process inside and out. Additionally, Ellysa was smooth and efficient (and patient) in getting the finances squared away. I have had only positive results with this Toyota dealership, so much so that I take my other cars (not Toyota) there to have them serviced. Thanks for a great experience! More
Heartland Toyota has excellent customer service. My car buying experience was amazing! My sales guy Caleb was awesome! He made my car buying experience fun and enjoyable! buying experience was amazing! My sales guy Caleb was awesome! He made my car buying experience fun and enjoyable! More
Nice staff. Clean facility. Everyone on staff masked but some not covering nose! No high pressure sales technique. Much better organized than otherdealerships we’ve encountered. some not covering nose! No high pressure sales technique. Much better organized than otherdealerships we’ve encountered. More
Mike was an amazing person who helped me make the decision to buy my very first car. He helped me with pros and cons of each car he showed me. Never pressured me into buying a car. He cared about me decision to buy my very first car. He helped me with pros and cons of each car he showed me. Never pressured me into buying a car. He cared about me making the right decision, and i greatly appreciated him for that! More
Caleb was able to explain how or RAV4 worked and patiently answered all my questions. It’s obvious he knows his stuff. He was able to take us through the sales process in a way I understood. patiently answered all my questions. It’s obvious he knows his stuff. He was able to take us through the sales process in a way I understood. More
License plate iissue from purchase of a trade-in. I bought a used truck; the truck is fine, purchase was smooth. Problem is that when the the previous owner traded it in to Heartland, Heartland didn I bought a used truck; the truck is fine, purchase was smooth. Problem is that when the the previous owner traded it in to Heartland, Heartland didn't dispose of the old license plates. Months after I bought the truck, I get a certified letter from DOL that my driver's license will be suspended - based on a hit and run with a vehicle bearing the previous owner's license plate. I've spent hours of frustration trying to get this resolved. More