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Heartland Toyota

Bremerton, WA

4.7
2,579 Reviews

901 W Hills Blvd

Bremerton, WA

98312

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Showing 2,579 reviews

September 08, 2023

Terrible transaction for selling a car to this dealership. They should at the bare minimum tell you when they can pay you, if not on the same day. They try to use intimidating tactics like holdi More

by Unhappy seller
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jenn Marshalek, Edwin Hiltabrand, Chris Christopherson
Sep 11, 2023 -

Heartland Toyota responded

I'm sorry to read about your negative selling experience. We strive for transparency and fairness in all our transactions, so it's concerning to see we've left the wrong impression. I understand how this could be frustrating and would like a chance to make things right if possible. Please reach out at your earliest convenience so we can discuss further details of what happened here. Thank you, Cody Edwards - General Manager - 360-377-1200

September 07, 2023

We have always bought our cars from Heartland and refer others to go to them or any of West Hills Dealers. We have had very good business with them. More

by carolhall695
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashli Stark
Sep 07, 2023 -

Heartland Toyota responded

We're so grateful for your continued support and referrals to Heartland Toyota! It's wonderful to know you've had positive experiences with us. We look forward to serving you again in the future!

September 05, 2023

Ashlie was super helpful and explained everything the maintenance team had done to my vehicle, and why it needed to be done. They got me in at last minute and I was out in a short amount of time. More

by Howard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashlie stark
Sep 06, 2023 -

Heartland Toyota responded

Howard, we're glad to know Ashlie and our Heartland Toyota team were able to assist you promptly and efficiently. Thanks for trusting us with your vehicle's maintenance!

September 01, 2023

From start to finish today, Chet's help with service was outstanding. Friendly, patient, thorough follow-up, and extremely professional. I have had nothing but excellent experiences with the Service Departm More

by danreisfeld
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chet, Service Department
Sep 05, 2023 -

Heartland Toyota responded

We're delighted to know that Chet and our service team at Heartland Toyota provided you with an outstanding experience! Your kind words mean a lot. We'll continue striving for excellence in all we do, thanks again!

August 25, 2023

This is my Third, Toyota have bought Rabar Ali Goes above beyond take care of the customers. I did recommend my friends a family great exp erience. Thank your Rabar Ali More

by Excellent customer service, excellent experience.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sunna , Susan Sanchez, Rabar Ali, Ellysa Boligao, David Bryan, Cody Edwards, Barrie Toyooka
Aug 28, 2023 -

Heartland Toyota responded

We're so glad to know that you've had a consistently excellent experience working with Rabar Ali at Heartland Toyota! Your recommendation means a lot to us. Enjoy your new Toyota and thank you for choosing us again!

August 23, 2023

Smooth transaction and very helpful sales person Rabar made my car buying experience easy. Happy. More

by Elena
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rabar Ali
Aug 23, 2023 -

Heartland Toyota responded

Elena, thank you for the review! We appreciate your support and hope to see you again at Heartland Toyota!

August 21, 2023

Heartland Toyota is a great dealership and service center. We have dealt with them for 30 years. They are honest and great to deal with. We cannot imagine buying and servicing our vehicles anywhere More

by Sandywallace1@aol.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick
Aug 21, 2023 -

Sandywallace1@aol.com responded

Thank you.

Aug 22, 2023 -

Heartland Toyota responded

Thank you for the review! We are so glad to hear that you are so confident in the Heartland Toyota team to get the job done. We appreciate your business over the years and are looking forward to seeing you back!

August 17, 2023

Great staff and attention to detail. I’ve had my Prius serviced here for almost 2 years and the service has always been great. More

by george.nunes1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan
Aug 18, 2023 -

Heartland Toyota responded

George, we're delighted to know you've had consistently great service with us at Heartland Toyota. We appreciate your loyalty and look forward to continuing the top-notch care for your Toyota Prius!

August 15, 2023

Rabar was the only person who consistently returned phone calls, responded to messages or emails. Rabar was very pleasant to work with, was efficient not keeping us at the dealership any longer than necess More

by lawnranger8
Recommend Dealer
Yes
Employees Worked With
Rabar Ali, Edwin Hiltabrand
Aug 16, 2023 -

Heartland Toyota responded

We're glad to know that Rabar provided you with efficient and responsive service at Heartland Toyota. Thanks for taking the time to share your positive experience!

August 04, 2023

Thank you so much Rabar for your amazing customer service. You went over and above to help us get the perfect car, and love our new Venza. While we were willing to take a second choice color, you w More

by reete777
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rabar Ali, Cody Edwards, Barrie Toyooka
Aug 04, 2023 -

Heartland Toyota responded

We're delighted to know that Rabar was able to assist you in finding the perfect Venza at Heartland Toyota. Thank you for your kind words and enjoy your new car!

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