
Heartland Toyota
Bremerton, WA
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Sabrina is amazing at what she does...you dont even feel like you are talking to a sales person, she is so down to earth and really put me at ease. The 1st person that approached us was completely opposite like you are talking to a sales person, she is so down to earth and really put me at ease. The 1st person that approached us was completely opposite and almost caused us to lease...but Sarina came over out of the blue and saved the day! More
Honestly I have to say that the professionalism and just pure kindness from Kimber Bolin was outstanding. I never would’ve expected the service that I received and the fact that she was calm and willing to pure kindness from Kimber Bolin was outstanding. I never would’ve expected the service that I received and the fact that she was calm and willing to break everything down to help me understand was so helpful and I wouldn't have wanted to receive my vehicle from anyone else. So thank you from the bottom of my heart for everything that you have done! More
Stopped to ask a question...drove away in a new RAV4 Hybrid Basically we only stopped to ask a question about the COSTCO auto program. Worked with Leo...who knew everything about the RAV4 and went with us on th Basically we only stopped to ask a question about the COSTCO auto program. Worked with Leo...who knew everything about the RAV4 and went with us on the test drive. Once it was clear that we might be interested, Leo did A LOT of work going back and forth between us and the Finance Manager...because we are penny-pinchers. After Leo made 5 or 6 trips back and forth, we were able to come to an agreement. To Leo's credit...we were ready to walk after the second round, so they should probably give him a raise. Without his help, we wouldn't have made the purchase. And he helped us with lots of stuff even after it was a done deal...stayed with us to the end...until we drove away. Orion in finance was so good...that if someone buys a car...they should just ask for Orion up front. This guy can explain everything regarding finances, find out if you have any other issues, get you some water, print forms, and do a few other things...but the interesting thing is that he does it all at the same time. It's sort of like watching a basketball game...only with finances. They need to give him a raise too. The only down side is that we live so far away from them, we have to service the new RAV4 locally, and won't get to see them much. Sad face...GREAT service. More
Excellent to deal with and she made it easy to buy a car which has not been my past experience. Our trade in was fair and I feel we got a good deal. which has not been my past experience. Our trade in was fair and I feel we got a good deal. More
We had a good experience working with Caleb and Ellysa in financing. They both were very friendly and knowledgeable about the everything they told us about the vehicle and financing the vehicle. Thank you al financing. They both were very friendly and knowledgeable about the everything they told us about the vehicle and financing the vehicle. Thank you all again! More
Caleb goes above and beyond! He is very friendly, informative, and makes the process simple and easy! I refuse to purchase a car without consulting him first! Thank you Caleb! informative, and makes the process simple and easy! I refuse to purchase a car without consulting him first! Thank you Caleb! More
Everyone was great I knew what I wanted and they didnt try to pressure me at all. Extremely helpful in all areas. Montana even helped me with getting a great deal on my insurance. try to pressure me at all. Extremely helpful in all areas. Montana even helped me with getting a great deal on my insurance. More
Chris was friendly and easy going, as was everyone I spoke with. Thank you all for making the experience enjoyable, affordable and painless. We love the car and will do our best to recommend other to We spoke with. Thank you all for making the experience enjoyable, affordable and painless. We love the car and will do our best to recommend other to West Hills based on our interactions with the sales team. More
Rabar was quite possibly one of the nicest, friendliest, most helpful individuals I have ever met, in a sales job or anywhere else. His devotion to making sure my purchase needs and personal needs were met most helpful individuals I have ever met, in a sales job or anywhere else. His devotion to making sure my purchase needs and personal needs were met, his on-the-ball communication and attention to detail, made this an exceptionally pleasant experience. Absolutely NONE of the unhappy stereotype boxes about a salesman got ticked by Rabar's engaging conduct and professional demeanor. More
Rabar is the ultimate salesperson. Listens to what you are looking for, doesn't try to do the upsell thing, excellent salesmanship, follow a through until the deal is done. Thank you Rabar for a quality are looking for, doesn't try to do the upsell thing, excellent salesmanship, follow a through until the deal is done. Thank you Rabar for a quality experience. More