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Heartland Toyota

Bremerton, WA

4.7
2,580 Reviews

901 W Hills Blvd

Bremerton, WA

98312

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Showing 2,580 reviews

August 04, 2023

Thank you so much Rabar for your amazing customer service. You went over and above to help us get the perfect car, and love our new Venza. While we were willing to take a second choice color, you w More

by reete777
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rabar Ali, Cody Edwards, Barrie Toyooka
Aug 04, 2023 -

Heartland Toyota responded

We're delighted to know that Rabar was able to assist you in finding the perfect Venza at Heartland Toyota. Thank you for your kind words and enjoy your new car!

July 30, 2023

Always done excellent work. Very timely! Chet’s the best and he is very friendly and prifessional More

by Melancholy12755
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chet
Aug 01, 2023 -

Heartland Toyota responded

Thank you for the review! We appreciate the kind feedback about Chet and hope to see you again at Heartland Toyota. Safe travels!

July 29, 2023

Chet was super in assisting me with my service needs and all questions. Good job Toyota More

by Pdlryan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Jul 31, 2023 -

Heartland Toyota responded

Thank you for reviewing us! We appreicate the kind words about Chet and hope to see you back again at Heartland Toyota!

July 25, 2023

Very professional and courteous. Prices are fair and the vehicle was finished when that said it would be. More

by Trlbi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blank
Jul 26, 2023 -

Heartland Toyota responded

Trlbi, we're glad to know you found our service at Heartland Toyota professional and efficient. We always aim for fair pricing and promptness! Thanks for your positive feedback, and safe travels ahead!

July 24, 2023

Excellent, friendly service, coffee service also excellent with good attitude. Everyone helpful and caring. Minimum wait time More

by Orniebird
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin
Jul 25, 2023 -

Heartland Toyota responded

Thank you for the great review! We're glad to hear that our team at Heartland Toyota provided excellent and friendly service. We appreciate your kind words and hope to see you again in the future!

July 22, 2023

When I brought my Highlander in for service Chet helped me and advised what services were needed. I am very pleased with the service, I will also be setting an appointment for my Solara Camery. More

by Fran Taylor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chester
Jul 24, 2023 -

Heartland Toyota responded

Fran, thank you for the review! We appreciate the kind feedback about Chet and hope to see you again at Heartland Toyota. Safe travels!

July 20, 2023

Robar was great- very attentive and kind. Would do business with him again! Can’t say that about everyone there. More

by Jb
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rabar Ali
Jul 21, 2023 -

Heartland Toyota responded

Thanks for your feedback. While I'm glad to hear that one of our team members provided you with excellent service, I am disappointed to know that this has not been a consistent experience with all of our team. Would you be available to discuss this further over the phone? I would like to hear more about your past encounters at our dealership and ideally gain some insight that will improve our services going forward. At your earliest convenience, please feel free to reach me using the number I've provided below. I appreciate your time and hope to speak with you soon. Thank you, Cody Edwards - General Manager 360-377-1200

July 20, 2023

Efficient; friendly. Ryan gave us drink cards and said he would check on warranty. Done More

by Oakbayannoakbayann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Jul 21, 2023 -

Heartland Toyota responded

Thank you for the review! We appreciate the kind feedback about Ryan and hope to see you again at Heartland Toyota!

July 18, 2023

Chet was very professional, proficient, nice & helpful along w/ Caleb along w/ a lady who I didn’t get her name… Thanks for the service. More

by Jobeth
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caleb Gardner
Jul 19, 2023 -

Heartland Toyota responded

Jobeth, thank you for the kind words! We're glad that Chet, Caleb, and our team could provide you with professional and helpful service. We appreciate your business and hope to see you again at Heartland Toyota!

July 13, 2023

Matt at Toyota was a GREAT assistant. He came a number of times to tell me how much time when my car would be ready. Matt was very politeness asked if there was anything he could do fo More

by pnwsinon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blank Blank
Jul 14, 2023 -

Heartland Toyota responded

Thanks for sharing your top-notch service experience with us! We truly appreciate your shoutout to Matt and look forward to assisting you again down the road at Heartland Toyota!

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