
Heartland Toyota
Bremerton, WA
Filter Reviews by Keyword
By Type
Showing 2,580 reviews
James is simply the best and the reason we keep returning to Heartland Toyota. It’s nice to deal with an actual human being. He always goes above and beyond. Albeit, going through a tragedy, he still took ti to Heartland Toyota. It’s nice to deal with an actual human being. He always goes above and beyond. Albeit, going through a tragedy, he still took time out of his day to make sure things were going good for me. Solid guy and great team player. More
Great experience. Rabar was an exceptional sales person. He was not pushy. He always left when my wife and I needed to talk privately. He is very knowledgeable about th Rabar was an exceptional sales person. He was not pushy. He always left when my wife and I needed to talk privately. He is very knowledgeable about the vehicles and everything that had to be done to get everything processed in a speedy manner. Everything was explained clearly the first time without having to have something explained more than once. More
Beautiful property, great inventory, exceptional staff. The staff were very helpful. The property is in great shape and they have staff running all over the place wiping everything down. Very enjoyable expe The staff were very helpful. The property is in great shape and they have staff running all over the place wiping everything down. Very enjoyable experience. More
False Advertising I spoke with Trey Weston, the internet sales representative, and authorized Costco representative, regarding their online advertising of 0% financing I spoke with Trey Weston, the internet sales representative, and authorized Costco representative, regarding their online advertising of 0% financing for 60 months on the Rav4 hybrid. He stated that was an accurate advertisement. I drove from Port Angeles, almost 1.5 hours, with every intention to purchase a new Rav4. When I arrived, I was told that it was a mistake in the advertising, and the financing is really 1.9% for that vehicle. Shouldn't the internet sales representative know what interest rates are? I was lied to over the phone by Trey Weston to get me to their facility. How can I trust making a purchase from them? I was 'warned' by some about the Heartland Toyota tactics used, but I was trying to give the benefit of the doubt. I left the Heartland Toyota, and went to another Toyota dealer and purchased a Rav4 hybrid. I just wanted to make readers aware that there are some dishonest, unethical practices taking place with some employees there. Trey Weston is directly responsible for losing a sale at Heartland Toyota. More
Great service. Went smoothly Love our car. Leo went Great service. Went smoothly Love our car. Leo went over how the car functions. Even helped us set up our phones. Happy to get the 0% intere Great service. Went smoothly Love our car. Leo went over how the car functions. Even helped us set up our phones. Happy to get the 0% interest. More
Great service! In and out with a new car in record time. So pleased with the experience. This is the second car we have purchased from Heartland. So pleased with the experience. This is the second car we have purchased from Heartland. More
Sarina Garcia was great to work with Sarina did an outstanding job of explaining all of the options for our vehicle and made the purchase process very smooth. Very knowledgeable and able Sarina did an outstanding job of explaining all of the options for our vehicle and made the purchase process very smooth. Very knowledgeable and able to get all of our questions answered. The dealership itself is really nice, with comfortable waiting areas. Definitely worth the trip! More
Great, low pressure service. Chris was knowledgeable, Great, low pressure service. Chris was knowledgeable, and a pleasure to work with. I really appreciated the pick up at my home to get my new vehicl Great, low pressure service. Chris was knowledgeable, and a pleasure to work with. I really appreciated the pick up at my home to get my new vehicle. Alexis kept me informed along the way regarding the vehicle arrival. More
Great place to go to buy a car ! Very friendly staff and they do whatever they can to take care of you and find the right car they do whatever they can to take care of you and find the right car More