
Heartland Toyota
Bremerton, WA
Filter Reviews by Keyword
By Type
Showing 2,580 reviews
Alexis was very knowledgeable on the vehicles she showed. She also was very professional each time we dealt with her. We bought the car because of the customer centric attitude and service she provided. She She also was very professional each time we dealt with her. We bought the car because of the customer centric attitude and service she provided. She is one of the most amazing sales people we have ever worked with thus far! More
Both Sarina and Rabar were amazing. From start to finish they really took care of us. This was by far the best car buying experience we have ever had and when the time comes for another new car we will abso they really took care of us. This was by far the best car buying experience we have ever had and when the time comes for another new car we will absolutely be coming back. They listened to what we wanted and were also able to figure out what we REALLY wanted. More
returned here to purchase RAV4 because I had good service I returned here to purchase RAV4 because I had good service experience before w Aaron S. who helped me sort out care for my 94 4x4, 2005 Tundra and 20 I returned here to purchase RAV4 because I had good service experience before w Aaron S. who helped me sort out care for my 94 4x4, 2005 Tundra and 2009 Prius. On prior visits, Allysia ?? helped me w the Tundra trade estimates. When I made the decision to purchase w Heartland, Ellysa walked me thru the process and gave me a fair trade on the Tundra. Moshi guided me thru the paperwork involved in purchasing a new vehicle. Mattie helped sort out the insurance, I must say the major reason I went back to Heartland after visiting two other dealers, was the honest advise I received from my service rep, the last 3 or so years, the friendliness of Allysia on prior visits and in store sales department w Ellysa. Thanks j More
We needed a new vehicle after an accident, and Caleb helped us find the perfect one for our family. He was able to narrow down our search before we even came in and made the buying process extremely eas helped us find the perfect one for our family. He was able to narrow down our search before we even came in and made the buying process extremely easy. We are so happy with our new-to-us car! More
Very friendly and easy to deal with. Bobby makes this fast and easy. Bobby keep up the good work. Toyota is blessed to have these guys fast and easy. Bobby keep up the good work. Toyota is blessed to have these guys More
Alexis was terrific! We met with Alexis to look at various cars; she was extremely knowledgeable about the 3 different cars we drove. She was also very courteous, engagin We met with Alexis to look at various cars; she was extremely knowledgeable about the 3 different cars we drove. She was also very courteous, engaging and not at all "pushy". She was by far the most knowledgeable and pleasant car sales person we have come across in our 45 years of buying cars. Although we did not buy a new car during that visit, we still have our Heartland Toyota Prius, and would highly recommend the dealership, and particularly Alexis to anyone. Carolyn More
Information Request I requested information about fixing a damaged door. Heartland directed me to a body repair shop that could do the work. I don't need any more wor I requested information about fixing a damaged door. Heartland directed me to a body repair shop that could do the work. I don't need any more words. More
Very professional. Willing to meet my needs. Good sales person. Found a car for me that works best for me at a decent prive. Will and have recommend to others. person. Found a car for me that works best for me at a decent prive. Will and have recommend to others. More
Car Buying Exoerience Alexis did a great job in her interaction with us. She was well informed, not pushy, and listened well. For example, we told her we were not intereste Alexis did a great job in her interaction with us. She was well informed, not pushy, and listened well. For example, we told her we were not interested in a bunch of options and she respected that, and did not try to push things we did not want at us. Price negotiations were efficient, and we felt like we got a fair deal. As part of the job I had before I retired, I had a collateral duty of interviewing and hiring engineers. The particular job we were hiring for required intelligence, very good people skills, and integrity. If I still had that role and she had an engineering degree, I would have hired her on the spot. I also appreciate that the person doing the final Paperwork did not twist my arm on the extended warranty, etc. In the end I bought one, but I do not respond well to high pressure/slick sales pitches. I am much less likely to buy in those conditions. Fellow who brought the car out was friendly and personable. More
Love my car and the person who sold it to me. Very professional and was easy to talk to. Almost didn’t buy a car at all after the one I wanted was out of my price range. Luckily she talked me into to professional and was easy to talk to. Almost didn’t buy a car at all after the one I wanted was out of my price range. Luckily she talked me into to a Yaris with great gas mileage, thanks Alexis! More