
Heartland Toyota
Bremerton, WA
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Friendly and no pressure and good communication. We were greeted warmly, treated respectfully, and were given comprehensive answers to our questions. David and Freddy both knew their areas of experti We were greeted warmly, treated respectfully, and were given comprehensive answers to our questions. David and Freddy both knew their areas of expertise which made the whole process go very smoothly. Very courteous dealership! More
We spent several months making our decision and getting the Eric Butler helped us check several possibilities. He kept just the right level of contact and was extremely helpful and encouraging. He got us exactl Eric Butler helped us check several possibilities. He kept just the right level of contact and was extremely helpful and encouraging. He got us exactly what we wanted. There were several unsolicited calls from the dealership which were not appreciated while we were deciding. It appeared as pressure and if we weren't so satisfied with how Eric dealt with us, we might have gone elsewhere. It should have been left to Eric until the sale was made. We would definitely recommend friends deal with Eric. He's a real asset. More
Excellent service Rabar very good service certainly enjoyed all of our contacts to hear and know that we are well taken care of we certainly think rebar for all is goo Rabar very good service certainly enjoyed all of our contacts to hear and know that we are well taken care of we certainly think rebar for all is good service thank you. More
Excellent service from Ashley & Rabar Best price of 4 Seattle area dealerships No nonsense Pleasant professional sales people Rabar and Ashley are a great team Great car buying expe Best price of 4 Seattle area dealerships No nonsense Pleasant professional sales people Rabar and Ashley are a great team Great car buying experience We’ll buy our next car here too! More
Niko is a friendly car sale man I have worked with Niko in the pass and he is always nice and knows a lot about cars he listens to what you want and you always leave with a smile and I have worked with Niko in the pass and he is always nice and knows a lot about cars he listens to what you want and you always leave with a smile and a good price. More
Not at all what we expected! We haven't always had terrific dealership experiences, so my wife and I were prepared for a bit of hustle, a little bait-and-switch, maybe even some g We haven't always had terrific dealership experiences, so my wife and I were prepared for a bit of hustle, a little bait-and-switch, maybe even some good-cop/bad-cop action. What we actually got was the opposite. Calvin Tran listened carefully and respectfully as we explained what our budget was, what we were looking for. The fact that we had a small budget and were looking for a "gently used" vehicle didn't cause him to wander off looking for a new prospect with deeper pockets. Defying our expectations, Calvin patiently walked and drove us around multiple lots, right up till closing time, trying to find us something we'd be happy with. No surprise detours to the hot new sporty models. Nope, he kept to the less exciting course we'd charted for him and found us what turned out to be a perfect fit. He was very gracious, too, when we wanted to think on it overnight. Came back the next day and closed the deal. No hype, no hustle. No muss, no fuss. No surprises, no uh-ohs. Calvin found us exactly what we needed, nothing more or less, and John Mclaughlin worked hard to get us the best numbers. We were also super-impressed with their transparency about the vehicle's history, and Bobby Lynn described the care the service team took getting it ready for us to drive off the lot. (Coincidentally, Bobby figured out that he and I were born on the exact same day. We may be twins, separated at birth.) Thanks, guys, for making our experience a great one. I wish getting the family dog could've been so easy and enjoyable. More
Friendly staff Bought our first Toyota certified used Highlander here yesterday. We liked our salesman, but he could have been more knowledgeable of his product. The Bought our first Toyota certified used Highlander here yesterday. We liked our salesman, but he could have been more knowledgeable of his product. There were a few minor disappointments upon delivery. We were upsold mudflaps that were already installed. We were unable to locate any trailer light connection although there was a hitch. They washed the vehicle and filled the tank which was appreciated. Unfortunately the left taillight filled with some water. We also discovered a cover missing for the roof rack (listed on sales brochure) when we returned home. A voice message was left but no one has returned my call as of yet. Overall our experience was pleasant and our relationship is still being written. More
Extraodinary James alameda was everything we could have asked for in a salesman. He was extremely knowledgeable, kind, funny and he listened to what we were lookin James alameda was everything we could have asked for in a salesman. He was extremely knowledgeable, kind, funny and he listened to what we were looking for and delivered. I would recommend him and haselwood toyota to anybody and everybody I know. Thanks Jimi!! More
New RED Toyota I had a very easy experience buying my new car at Heartland Toyota! Thank you David for a great deal and a non high pressure transaction! I had a very easy experience buying my new car at Heartland Toyota! Thank you David for a great deal and a non high pressure transaction! More
Great place Came in trade in my truck for a new one very happy very satisfied these young gentleman well take good care of you go see him you'll be happy and sati Came in trade in my truck for a new one very happy very satisfied these young gentleman well take good care of you go see him you'll be happy and satisfied More