
Heartland Toyota
Bremerton, WA
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Salesman with more managerial skills than his manager Rabar, you are an amazing salesman with more heart and care about your company than your manager Thomas Kim. Heartland Toyota should fire Thomas for b Rabar, you are an amazing salesman with more heart and care about your company than your manager Thomas Kim. Heartland Toyota should fire Thomas for being rude to customers and promote you to his position. You take the initiative to come up with solutions to problems that are out of your control whereas your manager insults clients like me and say things to make me know that my business is not important to him eventually allowing me to walk away from a solid cash deal. More
Purchasing my Toyota Corolla thru Robbie Baker It was a pleasant experience to purchase a car because of salesperson, Robbie B. He made it easy for us to make a decision. He was patient & knowledge It was a pleasant experience to purchase a car because of salesperson, Robbie B. He made it easy for us to make a decision. He was patient & knowledgeable. He had this relax approach to his customers. He made us comfortable and he let us take our time to decipher what we want, he answered our questions quickly and thoroughly. More
2018 Camry SE purchase We as a family have recently purchased our 5th Toyota (Camry and Tacoma) from Heartland Toyota (Hazelwood Auto Group).. Each time we have sought out J We as a family have recently purchased our 5th Toyota (Camry and Tacoma) from Heartland Toyota (Hazelwood Auto Group).. Each time we have sought out James Alameda for our product. He has always been very helpful, courteous, and given us the deal we were seeking. We are proud to deal with Heartland Toyota and in particular James Alameda. Thank you James for your GREAT customer service and your friendly approach. We can tell that you value your customers. We look forward to our continuing friendship. Thank you also to Scotty and Susan for your great assistance in the process. We are extremely happy with our Camry. Rick and Dee Cotter More
Best day ever! I have been shopping around a few dealers in the area and I thoroughly enjoyed my experience at Heartland Toyota. Was greeted by everyone we encounte I have been shopping around a few dealers in the area and I thoroughly enjoyed my experience at Heartland Toyota. Was greeted by everyone we encountered and there was no pressure to do anything. Would highly recommend this dealership to anyone looking to buy a vehicle!! More
No high pressure sales team. We are in our 60's, as no have never purchased a new car before, nor purchased from a dealer. Alyssa Wolf, our sales person, was friendly, extremely We are in our 60's, as no have never purchased a new car before, nor purchased from a dealer. Alyssa Wolf, our sales person, was friendly, extremely helpful, as no attentive. All the staff were personable and respectful. We got the car that was a perfect fit for us and our lifestyle. Never once did we feel pressured to make a decision, or to purchase something we did not want. Thanks for a great experience! More
Excellent Service My Tundra had some issues so I contacted a fellow Port Townsend kid by the name of Scotty McNabb he sent me in the right direction with the service de My Tundra had some issues so I contacted a fellow Port Townsend kid by the name of Scotty McNabb he sent me in the right direction with the service department. After Dustin figured out what was wrong with my truck he was able to send that information to Alyssa who gave me a trade in offer I couldn't refuse. After is was all said and done I drove out of there with a 2018 Tacoma. Thank you to Team Scotty. More
Outstanding Scotty and Alyssa were polite, professional and made me feel they would do whatever it took to make the process successful. I always try to use a mili Scotty and Alyssa were polite, professional and made me feel they would do whatever it took to make the process successful. I always try to use a military veteran. Scotty made the deal and Alyssa was a added advantage on the day we came in to sign paperwork. My wife absolutely loved her attitude and helpfulness. I have already recommended them to my next door neighbor who is thinking about RAV 4. Two thumbs up, if we buy are grand daughter a new car in a couple months, I will return to Heartland because the service I received from those two and Robert Simpson who was also outstanding. More
Great customer service Niko worked hard to get me what I wanted. Worked out a great deal. He has great customer service as do the other employees I worked with. Niko worked hard to get me what I wanted. Worked out a great deal. He has great customer service as do the other employees I worked with. More
Bobby Lynn we'll follow you anywhere! We've had years of exceptional service with Toyota and it's because of Bobby Lynn. We recently heard he moved to Heartland Toyota in Bremerton and my We've had years of exceptional service with Toyota and it's because of Bobby Lynn. We recently heard he moved to Heartland Toyota in Bremerton and my fiancé and I immediately called him to make an appointment. From the door he greeted us with a big hug and smile. We laughed when he told us our best friend had just been in the day before to see him and get a new car again, as well. Bobby took care of setting us up with someone on his team named Rabar Ali. To say that Rabar went over and beyond is an understatement. Rabar not only made sure we were fed lunch and had lattes (good lattes from their cafe!) he, along with Bobby, took care of getting us the best deal. We switched two cars that afternoon. My fiancé drove off in a 2018 Toyota Tacoma with new mats and new swag--courtesy of Rabar! My car of choice was not on the lot that day and Rabar said he would deliver it to my house...I live in Puyallup! Sure you may say all dealerships would do that, but Rabar came in on his day off when my car arrived at Heartland AND his kids were sick. He said he promised me he would deliver it AND HE SURE DID DELIVER! I can't thank Heartland Toyota, Bobby and Rabar enough. We'll never shop for cars anywhere else. More
Bobby Lynn is worth going to Bremerton for Had a great experience at Heatland. Bobby Lynn and team make the experience easy and great , I love an hour away and chose this dealer based on peopl Had a great experience at Heatland. Bobby Lynn and team make the experience easy and great , I love an hour away and chose this dealer based on people More