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Heartland Toyota
Bremerton, WA
2,594 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 2,594 reviews
June 02, 2018
Great car buying experience. I was looking for a new vehicle for my wife. I had contacted five other dealerships about the vehicle that I was interested in. Heartland came back wi I was looking for a new vehicle for my wife. I had contacted five other dealerships about the vehicle that I was interested in. Heartland came back with the best price. Calvin, the salesman, made it a smooth and easy process. The staff there was outstanding! I would recommend Heartland to anyone looking to purchase a vehicle. More
by UnderH2O
Employees Worked With
Calvin Li, Mike Sayers, Susan Sanchez, Ashley Holmberg
May 31, 2018
2018 Runner The sales person had the knowledge about the vehicle that I was after. All the questions that were asked, he had the answers. Very pleasant to talk to The sales person had the knowledge about the vehicle that I was after. All the questions that were asked, he had the answers. Very pleasant to talk to and he listened to what I was after. More
by 2018 toy four runner
Employees Worked With
Rabar Ali
May 30, 2018
Positive experience Brent Baird helped us navigate a repair immediately following a routine spark-plug change. I always appreciate that they recognize my father, my wife Brent Baird helped us navigate a repair immediately following a routine spark-plug change. I always appreciate that they recognize my father, my wife, and myself, and call us by name. More
by docmalloy
Employees Worked With
Brent Baird
May 30, 2018
Terrific assistance by Scotty Mac, he was kind and personabl Once again, my experience at Heartland was excellent! Scotty Mac was a great salesperson, all others, also [Alexis, David...]. The trade in was genero Once again, my experience at Heartland was excellent! Scotty Mac was a great salesperson, all others, also [Alexis, David...]. The trade in was generous= partly because I always brought my truck in to be serviced at Heartland because of consistent quality. I will continue this practice so my RAV 4 gets the best of care. More
by satisfied
Employees Worked With
Scotty McNabb, Alexis Wagner
May 26, 2018
Go anywhere Camry to Poulsbo Niko and A.K. did a great job of making us feel comfortable with the whole experience. They truly went out of their way to ensure all of our questions Niko and A.K. did a great job of making us feel comfortable with the whole experience. They truly went out of their way to ensure all of our questions and concerns were answered and the process was painless as possible. Thanks to both of them. More
by CUontheRD
Employees Worked With
Andrew Kimple, Niko Tanuyan
May 22, 2018
Flawless sales team and just a wonderful experience overall Every person I came into contact with yesterday at Heartland Toyota really outdid themselves. I just went in for a water pump repair on my 2002 Highla Every person I came into contact with yesterday at Heartland Toyota really outdid themselves. I just went in for a water pump repair on my 2002 Highlander, and came out with a shiny new 2018 RAV4 XLE, with no intention of buying or leasing anything at all. I didn't feel pushed or hustled at any time, but the smooth, seamless handoff from person to person makes you feel like an in-charge VIP (which had nothing to do with my decision, but it did add to my comfort level). Deserving particular mention are Robbie Baker in Sales and Mike Sayers in Finance, both competent pros who know how to treat their customers and find them the best deal and financing. I would never hesitate buying from these folks again, and highly recommend Heartland Toyota to anyone. More
by Gary in Bremerton
Employees Worked With
Michael Sayers, Ellysa Boligao, Robbie Baker
May 18, 2018
Looking out for the families They really helped me get what I needed and at a price I can afford. They also went above and beyond to address my concerns. They really helped me get what I needed and at a price I can afford. They also went above and beyond to address my concerns. More
by ClementineDubois
Employees Worked With
Freddy Goret, Caleb Gardner
May 15, 2018
Everything I wanted! They helped me get a new car, with all the things on my checklist! The people at Heartland Toyota are so nice, and walked me patiently through the who They helped me get a new car, with all the things on my checklist! The people at Heartland Toyota are so nice, and walked me patiently through the whole process. More
by Rebeccaj
Employees Worked With
Shawn Magill, Ryan Lloyd
May 07, 2018
What happened to the service? I bought two vehicles here and had them serviced here. I know nothing about cars and trusted them. Whatever they told me to do, I did, and paid huge. I bought two vehicles here and had them serviced here. I know nothing about cars and trusted them. Whatever they told me to do, I did, and paid huge. I brought my 2008 Sienna in two weeks ago for the 180,000 mile check up. I had a loaner and told then to take their time. I thought I would end up with a 500 bill at most. The service tech called me to tell me it would cost 700, and that he would try to get it lower. I came in to pick it up and he told me that it would cost 900 dollars, because he had worked so hard to reduce the bill. Two weeks later, i was driving home and I started to smell burning oil. No oil pressure light or check engine light. When I got home, the van leaked oil all over the garage floor, and my neighbor came over to look. There is no oil left in the car. I called heartland service, and they told me that I needed to tow the car at my cost to them. I'm sure that they are going to charge me more for this, and tell me that they had nothing to do with it. I've just become some stupid woman that they can get unlimited amounts of money from. My fault, I guess, that I didn't go to school to become a mechanic. I'm never going back and I will buy my cars elsewhere. More
by Never again
Employees Worked With
Dustin
May 05, 2018
Beyond Impressed This is an extremely professional outfit top to bottom. The folks here were friendly and they worked with me through the whole process of trading in m This is an extremely professional outfit top to bottom. The folks here were friendly and they worked with me through the whole process of trading in my leased Crosstrek and getting me into a sweet Chevy Avalanche. They bought me out of the lease and put me in something I couldn’t be happier with. Caleb will work with you to make sure your getting what you want at the best price in your budget. He went way above and beyond to make sure I was comfortable in my purchase and he took care of me to get me out of my old lease. Highly recommend these guys and gals at Heartland Toyota!! More
by AvalancheZ71
Employees Worked With
Shawn Magill, Caleb Gardner
