
Heartland Toyota
Bremerton, WA
Filter Reviews by Keyword
By Type
Showing 2,579 reviews
New Tacoma The Heartland Team did a great job working with me on this. Very pleased with the service provided. The truck is running great and a look forward to The Heartland Team did a great job working with me on this. Very pleased with the service provided. The truck is running great and a look forward to driving it every day. More
Great place Have been coming here 10 years since purchasing my 2007 Prius. Only routine maintenance needed, car running well.Now looking at trade in for another T Have been coming here 10 years since purchasing my 2007 Prius. Only routine maintenance needed, car running well.Now looking at trade in for another Toyota. More
new prius good experience. They swapped a car for me from portland because I was looking for a particular interior color. Overall very smooth experience. And good experience. They swapped a car for me from portland because I was looking for a particular interior color. Overall very smooth experience. And Scotty was pleasant to work with More
Freddy This was my first experience with Heartland Toyota. I learned of them through searching the net for a particular vehicle. I was very apprehensive at This was my first experience with Heartland Toyota. I learned of them through searching the net for a particular vehicle. I was very apprehensive at first, not knowing anyone at the dealer, or the area. I live about 45 minutes away. I called and spoke with Freddy. I can't say enough about Freddy as my sales contact. He was outstanding. No slick sales gimmicks, no pressure, no attempts at manipulative ploys. Just great, accomodating service. It sounds like a cliche, but we hit it off like this guys been my buddy for years. And trust me, I'm a skeptical type of personality. I’m now going on the second oil change on my new vehicle and ready to purchase another from Freddy in the near future. He’s the BEST!! No hassles. Just civil, relaxed negotiations. Freddy went above and beyond when I had questions about the new purchase I will be making for another Toyota. Unbelievable! Gave me complete peace of mind, which we all know, is close to priceless. More
Very helpful and understanding Me and my girlfriend where in car service for my scion IM and service told us that it was going to be an hour wait. So we decided to just walk around Me and my girlfriend where in car service for my scion IM and service told us that it was going to be an hour wait. So we decided to just walk around the lot, and Jordan approached us. He introduce himself in a professional manner and asked if we had any questions. I explained to Jordan that we were having a little one on the way and was interested in getting a bigger car for my family. I mention to him that we came by previously and Alexis W. help us out but there were no cars that really stood out to us. So we decided to sit down with Jordan and he gave a couple of options in cars, but some of the cars didn’t fit in my budget. But Jordan understood the situation and understood that I needed a car. 5 hours later, we ended up with getting a 2015 Kia Optima. It was a long 5 hours, but Jordan helped fit me with the right car within my budget. The whole moral, I HIGHLY recommend Jordan to anyone that is trying to find a car. He doesn’t just try to fit your budget to the car that you want, he actually cares about your life situation. He’s a humble, caring and very professional what he does. Thank you again Jordan ! We will defiantly be back again ! More
The way it should be I came to Chris about the idea of eventually wanting a new car and gave him what I wanted in/about my car. I was very hesitate about even purchasing I came to Chris about the idea of eventually wanting a new car and gave him what I wanted in/about my car. I was very hesitate about even purchasing a new car but he found exactly what I wanted less than my budget. He worked his magic. He was very involved and does anything that he can do to get you walking out with a smile on your face. Thank you so much Chris! More
amazing staff We continue to go back to Heartland Toyota repeatly for vehicle for the simple reason they are awesome. There is no pressure to make an imediate desic We continue to go back to Heartland Toyota repeatly for vehicle for the simple reason they are awesome. There is no pressure to make an imediate desicion whether to purchase or not. They continualy try to meet all my requirments and crunch numbers time and time again to get the financial side to work out and make us happy. More
Highly Satisfied!! Patient, helpful, and knowledgeable. Chris has helped me out tremendously with my car situation he searched hard for me for two months straight. I ref Patient, helpful, and knowledgeable. Chris has helped me out tremendously with my car situation he searched hard for me for two months straight. I refused to settle for anything less then I deserved . He always stayed in contact with me throughout the process. I love my new ride Thank you ! More
Scott saves the day!! My RAV4 had an oil consumption problem that showed up later within the warrantee period. Multiple tests confirmed the problem but the warrantee was w My RAV4 had an oil consumption problem that showed up later within the warrantee period. Multiple tests confirmed the problem but the warrantee was written oddly and seemed to exclude repair if the car was tested more than 2 times. Early on I was assured that Toyota would stand behind the repair but when the time came, everyone seemed stuck on this peculiar loophole. I had bought two vehicles from Heartland and had all my service done there. I was very distressed that there seemed to be a brick wall in discussing the problem. I decided to stop in and talk face to face with the service manager. I turned out that Scott had returned to Heartland in this role only 2 days earlier. He understood my questioning of this matter and took on the role of advocate for my with Toyota and the warrantee company. He kept in close touch with me about the progress and made my Christmas when they too got it. My car is repaired and runs so well! Heartland is so fortunate to have Scott on their team! More
Could not have gone any better! From the very beginning I was taken care of once my foot stepped in the door. The desk clerk greeted me nicely and made sure I found the salesman I wa From the very beginning I was taken care of once my foot stepped in the door. The desk clerk greeted me nicely and made sure I found the salesman I was looking for. Scotty McNabb went above and beyond to make sure I had a good car buying experience. Normally I get stressed out and feel taken advantage of. How do I know if they are telling me something that isn’t true? Or are they going to try to get me to buy a car I don’t want? That didn’t happen with Scotty. He made sure my time and money wasn’t wasted. And stress? What’s that?? I highly recommend this salesman to anyone that feels they need their next new car from a reliable source. Trust me. Scotty Mac will have your back. More