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Heartland Toyota

Bremerton, WA

4.7
2,583 Reviews

901 W Hills Blvd

Bremerton, WA

98312

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Showing 2,583 reviews

January 29, 2017

Wonderful Service We have purchased several vehicles from Heartland. Today we purchased our second Rav 4 from them. We originally spoke with Rob who was very helpful a More

by Lara
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Packard, Ryan Lloyd
Jan 31, 2017 -

Heartland Toyota responded

Hi Lara, thank you for taking the time to share your experience! We are so happy to hear that you have chosen us again to purchase your vehicle- we know there are plenty of dealerships to choose from and we are thrilled you picked us again!

January 24, 2017

Excellent Help During a Tough Time This was my first time buying a car, and I'm glad I got it here. At first I decided to get a used Lexus that had been traded in elsewhere, but when th More

by Eden Marvin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Alameda, Rabar Ali
Jan 31, 2017 -

Heartland Toyota responded

Eden, thank you for sharing your experience! While we are sorry to hear about the first car, we are so happy that we were able to find you a great replacement. Thank you again, we hope you love your new iM for years to come!

January 21, 2017

ABSOLUTELY AMAZING SERVICE!!! First of all, I dont think that we could have received any better service. We pulled up to the dealer in our old clunker and they already had the car More

by 2016Sequoia17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Magill, Rabar Ali, Ryan Lloyd
Jan 31, 2017 -

Heartland Toyota responded

We are so happy to hear about your experience in our store! We know there are plenty of places you could have purchased from, and we really appreciate you choosing us! Enjoy your new car!

January 11, 2017

Excellent working with Rabar Ali First if all, I don't buy cars often. The last time I bought a car was over 10 years ago. Thus when I decided to buy a car, this was a big deal for me More

by 2017RAV4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rabar Ali
Jan 17, 2017 -

Heartland Toyota responded

Thank you so much for the kind words about your experience and working with Rabar! We will be sure to pass them along to him!

January 04, 2017

With Gratitude! Ryan was exceptionally warm, friendly, patient, and trustworthy. He made my experience of trading in our leased 2013 Highlander to a leased 2016 RA More

by RAV4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ian Eddington, Mark, Chuck, Insurance Representative, Ryan Lloyd
Jan 04, 2017 -

Heartland Toyota responded

Thanks so much for the kind words! We really appreciate you taking the time to provide your feedback and will happily pass it along to the store!

January 01, 2017

Jason was very helpful and informative. I did not like the high pressure tactics used by the finance guy to try to sell warranties and extras. More

by Jason
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jason, Amanda Centeno
Jan 04, 2017 -

Heartland Toyota responded

Hi Jason, Thanks so much for taking the time to give us feedback! We really appreciate it and will definitely pass it along to the store so they can continue to improve. Thanks again!

December 28, 2016

A very merry Christmas A friend of mine made a recent purchase and recommended I stop by and talk to Jerry. I have a modest income and a few dings on my credit but I really More

by George B Knapp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Magill, Jerry Bouldwin
Jan 04, 2017 -

Heartland Toyota responded

Hi George, we are thrilled to hear about your experience with us! Thank you for taking the time to share it, and for giving us such a glowing review. We will happily forward your kind words to Jerry, Alex, Shawn and Thomas- they will be so thrilled to hear them!

December 28, 2016

Working with Rabar & Ryan ...was AWESOME! Thank you both for going above and beyond for us (The Nepper's)! Both worked together well, lots of smiles and very friendly. More

by Nepper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rabar Ali, Ryan Lloyd
Jan 04, 2017 -

Heartland Toyota responded

Thank so much for taking the time to review us! We really appreciate your feedback and will pass it along to Rabar and Ryan!

December 26, 2016

Always Outstanding Service from Outstanding Professionals One of the great things about Heartland Toyota is its always outstanding service from outstanding professionals. Everyone I deal with there whether i More

by lpmarvin735
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brent Baird, Richard Wessel, Aaron Smith, Ricky Saly
Jan 04, 2017 -

Heartland Toyota responded

We really appreciate you taking the time to give us such a glowing review! We will happily pass your comment along to the store staff!

December 17, 2016

Low stress Ryan Lloyd and all of the other Heartland employees with whom we interacted were friendly and knowledgeable. We bought a 2017 Toyota Rav 4 and feel g More

by Sue Sutherland-Hanson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Magill, Ryan Lloyd
Jan 04, 2017 -

Heartland Toyota responded

Hi Sue, Thank you so much for the wonderful feedback and for taking the time to give us a fantastic review! We will happily forward your kind words to Ryan and the rest of the store-they will be thrilled to read them!

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