Heartland Toyota

good experience Started looling on line, went in l [king for a Tacoma. Patrick showed us what was available, and instead of trying to fit me into a truck on the lot, Started looling on line, went in l [king for a Tacoma. Patrick showed us what was available, and instead of trying to fit me into a truck on the lot, he figured out exactly what I wanted, and had it brought in from another dealer. Great experience. More

New Prius Purchase Our experience with Heartland Toyota and sales person Jason Habenicht was outstanding. Ours was a no-pressure purchase done in an open and transparen Our experience with Heartland Toyota and sales person Jason Habenicht was outstanding. Ours was a no-pressure purchase done in an open and transparent manner. Jason was more than willing to take the time to ensure we were absolutely satisfied with the purchase, even going through the complex process of transferring a vehicle from another dealer. Our trade-in was handled in a more than fair manner, with none of the much-feared wrangling typical with other dealers. This is our second purchase from Heartland Toyota and we will certainly purchase another in the future from them and look up Jason when the time comes. Thanks again for the great deal! More

Sales Person - James Alameda We leased a 2014 Toyota Tacoma SR5 PreRunner at Heartland in Bremerton. We were fortunate to have James Alameda as our sales professional. He was ve We leased a 2014 Toyota Tacoma SR5 PreRunner at Heartland in Bremerton. We were fortunate to have James Alameda as our sales professional. He was very knowledgeable about the product line, the process, and overall made the experience a great one. We would highly recommend him. More

Customer Care, no-Pressure, Awesome Dealership..! Between service appointments, wandering in and looking at vehicles, or most importantly, in the recent purchase of my Highlander, I have had many conv Between service appointments, wandering in and looking at vehicles, or most importantly, in the recent purchase of my Highlander, I have had many conversations with Charles “Chuck” Scott. Chuck is a caring, straight forward and willing to help you in buying the vehicle you are looking for! Normally, the sales staff deals directly with the General Sales Manager, but Chuck is willing to help you out and talk directly with you; not only to “Close” a deal, but a “genuine” concern that you, the customer, are satisfied. This is the second auto purchase at Heartland Toyota and Chuck is one of the few reasons why I returned. More

Heartland Toyota-Scion Service I just want to relay to the Heartland Toyota-Scion Management team that my wife Terri and I are extremely satisfied with the professional service that I just want to relay to the Heartland Toyota-Scion Management team that my wife Terri and I are extremely satisfied with the professional service that our 2001 4-Runner has received at your dealership. It starts with Scott Moritz and just continues from there with the folks that actually turn the wrenches. We have never been unsatisfied with the overall treatment from your service department. Our 4 Runner has been service by Heartlands Service Department since new and we now have 300 thousand miles showing on the odometer. We believe that you have an outstanding team there at Heartland Toyota and Scott Moritz is a very big part of it. Scott has always treated us with respect and we feel that he is honest and well meaning with us and so we trust in what Scott recommends . Scott Moritz and the Service Department has never let us down in any way so we will always be Heartland Toyota-Scion customers and advocates. Thank you Heartland Toyota-Scion and special thanks to Scott Moritz for all you do for Terri and I. Respectfully, Wayne Edwards More

Sales Consultant Steven is an outstanding sales man with great attitude. Willing to help his customer within the length of his strength. Person u can rely on! Steven is an outstanding sales man with great attitude. Willing to help his customer within the length of his strength. Person u can rely on! More

Great experience ... Again Scott Moritz again took care of my wife's van. He handled some warranty coverage, got repair parts ordered, and got my wife into-and-out of the servi Scott Moritz again took care of my wife's van. He handled some warranty coverage, got repair parts ordered, and got my wife into-and-out of the service department very quickly. Keep up the good work. More

No hard sell Thanks Brent for meeting my schedule for the quick service. Then sgiving me the facts and not putting on the hard sell. You gave me all the informatio Thanks Brent for meeting my schedule for the quick service. Then sgiving me the facts and not putting on the hard sell. You gave me all the information I needed to make a decision without pressuring me into spending more money. Makes it easy for me to come back. Thanks again. More

PATRICK AND SHAWN PATRICK HONORED MY FIRST REQUEST NOT TO BUG ME WITH A "SELL". I SAID I WAS SHOPPING. HE LEAD ME THROUGH THE FIRST "DRIVE" EXPERIENCE WITH LOTS OF INFO PATRICK HONORED MY FIRST REQUEST NOT TO BUG ME WITH A "SELL". I SAID I WAS SHOPPING. HE LEAD ME THROUGH THE FIRST "DRIVE" EXPERIENCE WITH LOTS OF INFORMATION WHICH WAS HELPFUL IN MY DECISION MAKING. SOME OF IT WAS TECHNICAL.AND HE DID NOT TALK DOWN TO ME. iI WAS TRULY IMPRESSED WITH HIS KNOWLEDGE OF THE MECHANICAL OPERATIONS AND THE OVERALL MANUFACTURING DETAILS. SHAWN HELPED ME STRUGGLE THROUGH THE FINANCIAL SET UP OF THE CONTRACT WITH ADMIRABLE PATIENCE AND NEGOTIATING SKILL. THANKS GUYS More

Wonderful experience We used the Internet Sales to initiate our experience. Susan Sanchez contacted us and then connected us with Daniel Pacut. Both were very responsive We used the Internet Sales to initiate our experience. Susan Sanchez contacted us and then connected us with Daniel Pacut. Both were very responsive to our needs and wants. Daniel's professionalism and courtesies were very welcomed which enhanced our customer service experience. When in the market for a new or used vehicle, I'll use Daniel Pacut as my sales associate of choice! Chris K. More