
Heartland Toyota
Bremerton, WA
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Excellent Experience Both James and Shawn went out of their way to make purchasing my new Prius V a great experience. I was given a tour of the dealership, also the time Both James and Shawn went out of their way to make purchasing my new Prius V a great experience. I was given a tour of the dealership, also the time was taken with me to make sure that I knew all of the details pertaining to my new car. James has also assured me that he is available to me anytime that I have any questions. This was the most pleasant new car purchase I have ever had and will continue to go there for all servicing needs in addition to recommending them to anyone needing a car. More
Trustworthy We have a 2006 Prius with over 240,000 miles on it. It needs regular servicing about every two months and Scott is my "go to" man. No con jobs. No was We have a 2006 Prius with over 240,000 miles on it. It needs regular servicing about every two months and Scott is my "go to" man. No con jobs. No wasted time or money. He keeps me informed about when I may expect a break job (not yet…still all original parts) or other extra servicing needs so I can prepare myself emotionally and financially (they are intertwined). I expect Heartland will keep the Prius running smoothly for at least 500,000 miles and I hope Scott is always there to take care of me. More
good experience Started looling on line, went in l [king for a Tacoma. Patrick showed us what was available, and instead of trying to fit me into a truck on the lot, Started looling on line, went in l [king for a Tacoma. Patrick showed us what was available, and instead of trying to fit me into a truck on the lot, he figured out exactly what I wanted, and had it brought in from another dealer. Great experience. More
New Camry I recently purchased a Camry from Heartland Toyota. I worked with Jeremy Dogeagle. I have never had such a great experience at a car dealership. Jerem I recently purchased a Camry from Heartland Toyota. I worked with Jeremy Dogeagle. I have never had such a great experience at a car dealership. Jeremy made this experience such a memorable one. They have earned my business for any future car purchases that I may have. I have told everyone that I speak to about this great experience in hopes that they will Heartland Toyota more business. Thank You! More
New Prius Purchase Our experience with Heartland Toyota and sales person Jason Habenicht was outstanding. Ours was a no-pressure purchase done in an open and transparen Our experience with Heartland Toyota and sales person Jason Habenicht was outstanding. Ours was a no-pressure purchase done in an open and transparent manner. Jason was more than willing to take the time to ensure we were absolutely satisfied with the purchase, even going through the complex process of transferring a vehicle from another dealer. Our trade-in was handled in a more than fair manner, with none of the much-feared wrangling typical with other dealers. This is our second purchase from Heartland Toyota and we will certainly purchase another in the future from them and look up Jason when the time comes. Thanks again for the great deal! More
Sales Person - James Alameda We leased a 2014 Toyota Tacoma SR5 PreRunner at Heartland in Bremerton. We were fortunate to have James Alameda as our sales professional. He was ve We leased a 2014 Toyota Tacoma SR5 PreRunner at Heartland in Bremerton. We were fortunate to have James Alameda as our sales professional. He was very knowledgeable about the product line, the process, and overall made the experience a great one. We would highly recommend him. More
Customer Care, no-Pressure, Awesome Dealership..! Between service appointments, wandering in and looking at vehicles, or most importantly, in the recent purchase of my Highlander, I have had many conv Between service appointments, wandering in and looking at vehicles, or most importantly, in the recent purchase of my Highlander, I have had many conversations with Charles “Chuck” Scott. Chuck is a caring, straight forward and willing to help you in buying the vehicle you are looking for! Normally, the sales staff deals directly with the General Sales Manager, but Chuck is willing to help you out and talk directly with you; not only to “Close” a deal, but a “genuine” concern that you, the customer, are satisfied. This is the second auto purchase at Heartland Toyota and Chuck is one of the few reasons why I returned. More
Heartland Toyota-Scion Service I just want to relay to the Heartland Toyota-Scion Management team that my wife Terri and I are extremely satisfied with the professional service that I just want to relay to the Heartland Toyota-Scion Management team that my wife Terri and I are extremely satisfied with the professional service that our 2001 4-Runner has received at your dealership. It starts with Scott Moritz and just continues from there with the folks that actually turn the wrenches. We have never been unsatisfied with the overall treatment from your service department. Our 4 Runner has been service by Heartlands Service Department since new and we now have 300 thousand miles showing on the odometer. We believe that you have an outstanding team there at Heartland Toyota and Scott Moritz is a very big part of it. Scott has always treated us with respect and we feel that he is honest and well meaning with us and so we trust in what Scott recommends . Scott Moritz and the Service Department has never let us down in any way so we will always be Heartland Toyota-Scion customers and advocates. Thank you Heartland Toyota-Scion and special thanks to Scott Moritz for all you do for Terri and I. Respectfully, Wayne Edwards More
Sales Consultant Steven is an outstanding sales man with great attitude. Willing to help his customer within the length of his strength. Person u can rely on! Steven is an outstanding sales man with great attitude. Willing to help his customer within the length of his strength. Person u can rely on! More
Great experience ... Again Scott Moritz again took care of my wife's van. He handled some warranty coverage, got repair parts ordered, and got my wife into-and-out of the servi Scott Moritz again took care of my wife's van. He handled some warranty coverage, got repair parts ordered, and got my wife into-and-out of the service department very quickly. Keep up the good work. More