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Heartland Toyota

Bremerton, WA

4.7
2,582 Reviews

901 W Hills Blvd

Bremerton, WA

98312

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Showing 2,582 reviews

March 31, 2023

Steve was awesome, very polite and knowledgeable on the whole vehicle and process. Made buying easy and simple. I would highly recommend heartland Toyota and Steve to anyone. More

by Kevin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve
Apr 01, 2023 -

Heartland Toyota responded

Kevin--thanks a million for the positive feedback! We are elated that Steve ensured a smooth and straightforward car-buying process. It means that world that you put your trust in Heartland Toyota for such a lofty decision. Congratulations and many happy miles ahead!

March 28, 2023

Ashlie was outstanding. Kept me informed on additional work and cost required. Explained the reason and asked if there was anything I needed whiled I waited. I have MS More

by camionetta
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashlie
Mar 29, 2023 -

Heartland Toyota responded

Thank you for the review! We are so glad to hear that Ashlie delivered such a successful service experience. Drive safely, and we hope to see you back again at Heartland Toyota!

March 25, 2023

Professional friendly knowing polite helpful patient took the time for my concerns timely sense of humor More

by Maryjane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
Mar 27, 2023 -

Heartland Toyota responded

Thanks for the 5-star review of Heartland Toyota! The team appreciates your support.

March 25, 2023

Service rep Matt is always courteous, prompt, and professional. He explains service completed and suggests possible needed service on the next visit. I will always request Matt for my service appoi More

by nitamack@yahoo.com
Recommend Dealer
Yes
Employees Worked With
Matt in Service
Mar 27, 2023 -

Heartland Toyota responded

We are glad to hear that Matt earned your loyal business. Thank you for sharing this feedback with the Heartland Toyota team.

March 23, 2023

On time and did what I asked for. Have been going to Heartland for 40 years and will continue there. Great service! More

by Ghhholden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service- Excellent
Mar 23, 2023 -

Heartland Toyota responded

We're so grateful to have loyal customers like you! Our team is happy to have delivered excellent service these past 40 years and looks forward to seeing you again at Heartland Toyota!

March 18, 2023

Excellent service. I Have purchased and serviced multiple vehicles here. Will go back again in the future. More

by Wes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
Mar 20, 2023 -

Heartland Toyota responded

Thank you for the review! We are so glad to hear that you had such a successful service experience working with the Heartland Toyota team. Drive safely, and we hope to see you back again down the road!

March 14, 2023

Very worthwhile (3+ hour) wait. Olivia was knowledgeable and accommodating. Facility and amenities were top notch! More

by enserrano24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia Moore - 5 stars
Mar 15, 2023 -

Heartland Toyota responded

Thank you for the review! We are so glad to hear that Olivia was able to assist with your vehicle and get the job done. We appreciate your patience during your visit and hope to see you back at Heartland Toyota!

March 10, 2023

Over all the dealership is about average, however Olivia was exceptional in all aspects of her job a true professional! More

by deansam123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Mar 13, 2023 -

Heartland Toyota responded

While we're thrilled to see this glowing praise about Olivia, it's disappointing to see that our dealership as a whole has left you unsatisfied. We appreciate all your feedback, so if there are any details you can include here that might help us make improvements, please let me know. Thank you, Cody Edwards - General Manager - 360-377-1200

March 09, 2023

Very satisfied with the service and for making it as painless as possible, perhaps with the exception of paying the bill 😀 More

by Jim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chet Bradley
Mar 10, 2023 -

Heartland Toyota responded

Jim - Thank you for leaving Heartland Toyota this wonderful review and for trusting us with your vehicle's care. It was our pleasure to assist you and perform your vehicle's service! Have a great day and keep us in mind for any future needs!

March 04, 2023

Jen (sales manager) and Rabar are both easy to work with, knowlegable, and above all else great at communicating. Overall Heartland Toyota is head and shoulders above the rest! Thank you Rabar! More

by Giacomohardy59
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rabar Ali
Mar 05, 2023 -

Heartland Toyota responded

Thank you for stopping by to review Jen and Rabar at Heartland Toyota! We truly appreciate your feedback and hope to see you again next time!

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