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Heartland Toyota

Bremerton, WA

4.7
2,579 Reviews

901 W Hills Blvd

Bremerton, WA

98312

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Showing 2,579 reviews

June 16, 2014

Review of my experience I really appreciated John's patience with me as I drove and redrove a couple of vehicles. When it came down to decision time John helped me see what More

by Norskjenta
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Modispacher
June 03, 2014

Best new car purchase ever! I was searching for a new or slightly used Prius c over the internet. Ashley responded promptly with a price on a new 2014 that turned out to be unbe More

by bngross
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Habenicht & "Doc", Shawn Magill, Ashley Holmberg
June 02, 2014

Great service Michael Maier was really great. He was interested in being of help and seemed to put my welfare and budget first, a rare quality in a business person More

by annestoll
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jun 03, 2014 -

Heartland Toyota responded

Thank you for writing about your visit with us! I am happy to hear that Michael was able to provide you with the outstanding customer service we strive to deliver to each of our guests. We would love to work with you again; feel free to call us with any questions or concerns. Be sure to check us out on Twitter and Facebook -- we offer exclusive specials for our followers and likers. Thank you for the recommendations. Tom Diefendorf | General Manager | 360.377.1200 | tdiefendorf@heartlandtoyota.com

May 27, 2014

New Car I had a great experience with buying my Toyota RAV4 we don’t buy vehicles very often it is not something we enjoy doing (this time was different). A More

by Mary000
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Alameda
May 28, 2014 -

Heartland Toyota responded

Congratulations on your new Toyota RAV4! I am happy to hear that you had a great car-buying experience. At Heartland Toyota Scion, we strive to ensure that no question or concern goes unanswered, and it’s encouraging to know that Andrew was able to show you dedicated and personalized service. We look forward to working with you for your next servicing need; remember to find us on Facebook and Twitter to receive access to our exclusive coupons. Enjoy driving your new vehicle! Tom Diefendorf | General Manager | 360.377.1200 | tdiefendorf@heartlandtoyota.com

May 27, 2014

Our experiance When my wife and I wanted to buy a truck for me to travel to the VA for care,I,am a disabled veteran the first thing that came to mind was a toyota tr More

by Rob741
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Magill, Susan Sanchez
May 28, 2014 -

Heartland Toyota responded

Your fantastic review was quite a refreshing read, Robert! Congratulations on your Ford F-150; I am sure you are continuing to enjoy it. I am happy that our staff provided you with pressure-free, efficient, and well-informed customer service. We understand that the search for a new vehicle has the potential to be a stressful experience; that's why we do everything we can to ensure each of our guests leaves our dealership behind the wheel of their dream car with the confidence that they have made the right decision by coming to Heartland Toyota Scion. Before your next servicing appointment, please find us on Facebook and Twitter. You'll be pleased to find the latest exclusive specials offered only to our likers and followers! Tom Diefendorf | General Manager | 360.377.1200 | tdiefendorf@heartlandtoyota.com

May 27, 2014

Prius Lease Transaction 5.21.14 Brittney (Benway) Haran is THE BEST! I was leasing a car for my husband, and I came in knowing exactly what he wanted (traditional Prius model two in More

by asimandl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
May 28, 2014 -

Heartland Toyota responded

Thank you for taking the time to share your feedback! I am very pleased to hear that our consistent professionalism and great customer service has earned your repeat business. I hope you are continuing to enjoy your lease from Heartland Toyota Scion. We can’t wait to see you for your next servicing appointment; be sure to check out our latest deals on Facebook and Twitter before you come in. Enjoy driving your new Toyota Prius! Tom Diefendorf | General Manager | 360.377.1200 | tdiefendorf@heartlandtoyota.com

May 26, 2014

Purchase of Certified 2009 Yaris for daughter, Jordon. We needed a good vehicle for my daughter, Jordon Bennett, to be able to get to work. My family and Friends have purchased over 10 Vehicles from Heartl More

by jamesgbennett
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin: Financial, Michael Santander
May 28, 2014 -

Heartland Toyota responded

Congratulations on your 2009 Toyota Yaris purchase, Jim! Thank you for taking the time to write about your experience with us. At Heartland Toyota Scion, we are determined to deliver detail-oriented, honest, and personalized customer service. Your glowing review is a reflection of our intense dedication to going the extra mile to please our guests. I’m so happy to hear that we were able to help find the perfect vehicle for your daughter. We would love to work with you again. Find us on Facebook and Twitter; we offer exclusive specials for our likers and followers. Tom Diefendorf | General Manager | 360.377.1200 | tdiefendorf@heartlandtoyota.com

May 25, 2014

Tom Diefendorf Review In all of my years of dealing with Sales people, I have NEVER dealt someone with as much Integrity & sincerity as Tom Diefendorf. There no question as More

by LCS123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
May 28, 2014 -

Heartland Toyota responded

Thanks so much for this great review, Craig. We try to create a friendly and professional experience for all of our customers. The fact that you go out of your way to support our business means a great deal to us. If you need anything else at all, please come back to see us. Also, check out Facebook and Twitter for exclusive content and deals. Have fun driving your new vehicle! Tom Diefendorf | General Manager | 360.377.1200 | tdiefendorf@heartlandtoyota.com

May 24, 2014

Courteous and professional My husband and I were in the market for a new vehicle. We found Tom Diefendorf to be extremely pleasant, friendly and knowledgeable. Tom knew exactly More

by tj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
May 28, 2014 -

Heartland Toyota responded

Thank you for taking the time to write this fantastic review and assign our dealership such a wonderful star-rating! We work very hard to ensure that each of our customers is 100% satisfied with the car-buying experience. We look forward to working with you again; be sure to take advantage of our exclusive specials by visiting us on Twitter and Facebook. Tom Diefendorf | General Manager | 360.377.1200 | tdiefendorf@heartlandtoyota.com

May 24, 2014

Excellent service from tom Mr diefendorf went out of his way to make us feel at home in his dealership. He was very much interested in us being comfortable rather than wanting t More

by Keithgc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom diedendorf
May 28, 2014 -

Heartland Toyota responded

Thank you for taking the time to write about your experience with us! At Heartland Toyota Scion, we work very hard to provide each of our customers with a personalized and hassle-free experience. Don't hesitate to contact us if there is anything else we can do for you. Check us out on Facebook and Twitter for access to our exclusive specials. Enjoy driving your new vehicle! Tom Diefendorf | General Manager | 360.377.1200 | tdiefendorf@heartlandtoyota.com

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