
Heartland Toyota
Bremerton, WA
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Review of my experience I really appreciated John's patience with me as I drove and redrove a couple of vehicles. When it came down to decision time John helped me see what I really appreciated John's patience with me as I drove and redrove a couple of vehicles. When it came down to decision time John helped me see what the best vehicle would be for me with the criteria I set. Now that I have my new Rav4 I can't thank John enough. I love the vehicle and the gas savings I am enjoying. If you are considering a new vehicle, drop by Heartland Toyota and pay John a visit. He will take real good care of you. More
Best new car purchase ever! I was searching for a new or slightly used Prius c over the internet. Ashley responded promptly with a price on a new 2014 that turned out to be unbe I was searching for a new or slightly used Prius c over the internet. Ashley responded promptly with a price on a new 2014 that turned out to be unbeaten by anyone in a 150 mile radius. On arrival she introduced me to Jason who helped me take a test drive and explained all the details, including the zero interest rate financing available. He was very open and up front about everything. I couldn't believe how good this deal was! Then Shawn did his magic with all the paper work forms, making it a very pleasant experience. At one point when Jason was called away for a moment, Doc filled right in (happily and willingly) without missing a beat. Teamwork was superb! I've been buying cars for over 44 years, and I've never had a better experience. Thank you Heartland of Toyota! More
Great service Michael Maier was really great. He was interested in being of help and seemed to put my welfare and budget first, a rare quality in a business person Michael Maier was really great. He was interested in being of help and seemed to put my welfare and budget first, a rare quality in a business person these days when the dollar is more important than the customer. His advice was solid and he was a pleasure to deal with. I highly recommend him. More
New Car I had a great experience with buying my Toyota RAV4 we don’t buy vehicles very often it is not something we enjoy doing (this time was different). A I had a great experience with buying my Toyota RAV4 we don’t buy vehicles very often it is not something we enjoy doing (this time was different). Andrew Kimple was very nice and well-informed about the vehicle and made the whole process easy. The team at Toyota is number one. More
Our experiance When my wife and I wanted to buy a truck for me to travel to the VA for care,I,am a disabled veteran the first thing that came to mind was a toyota tr When my wife and I wanted to buy a truck for me to travel to the VA for care,I,am a disabled veteran the first thing that came to mind was a toyota truck.I have owned toyota before but they always got stolen in California, I know why there the best.I called your dealership and started speaking to Susan Sanchez who was great and told me a few options and set me up an appointment with Brittney Benway. When we arrived at the dealership the next day Brittney met with us and brought us coffee and tried to find out what we were looking for,after a time period it came to me that the Ford F150 at there used car lot was the right fit with a strong engine,comfort,for the long trips to my ranch,the price was right the truck was great so we were transfered to Shawn for financials and that went well because he gave us many options.I can,t say enought about Brittney every time she got up to take care of our business she went on a run,she was excellant at her job she new the products she had at the dealership,she new the budget we had and worked the best deal she could make.Over all it was a good experiance,I want to tank everyone at Heartland Toyota for there kindness and look forward for service that my truck will need.Oh one thing more next time I:ll bring the hotdogs. Robert Williams More
Prius Lease Transaction 5.21.14 Brittney (Benway) Haran is THE BEST! I was leasing a car for my husband, and I came in knowing exactly what he wanted (traditional Prius model two in Brittney (Benway) Haran is THE BEST! I was leasing a car for my husband, and I came in knowing exactly what he wanted (traditional Prius model two in red), and Brittney got it for me! Her customer service was impeccable, and she made the whole experience a real pleasure -- she's personable and competent, and was able to address all of my questions and concerns thoroughly and confidently. She obviously knows her stuff, and it shows! We are now a proud two-Prius family (I have the Prius C in "summer rain"), and I'm always telling people what great cars they are. We have been leasing cars from Heartland Toyota for about 20 years now, and you gals and guys truly ROCK (especially Brittney, as well as Kevin in financing). P.S. I'll be back in 18 months for my next car! More
Purchase of Certified 2009 Yaris for daughter, Jordon. We needed a good vehicle for my daughter, Jordon Bennett, to be able to get to work. My family and Friends have purchased over 10 Vehicles from Heartl We needed a good vehicle for my daughter, Jordon Bennett, to be able to get to work. My family and Friends have purchased over 10 Vehicles from Heartland Toyota, because of the Quality Of Toyotas and the friendliness, help and professionalism of employees, ESPECIALLY, Mike Santander. I sent Mike a text on what we needed and what Jordon could afford. Mike found us a almost Like new Certified 2009 Yaris, and then Kevin in Finance went to work finding financing as Jordon is rebuilding Her credit and it was not real good. In just one day all this was done and we drove out with the car. Mike is by far the best I have worked with, James Alameda is also wonderful, and now Kevin, who is Also great. Mike and the rest are the reason my family and friends shop at Heartland! We love you all. Pastor Jim Bennett Port Orchard, WA More
Tom Diefendorf Review In all of my years of dealing with Sales people, I have NEVER dealt someone with as much Integrity & sincerity as Tom Diefendorf. There no question as In all of my years of dealing with Sales people, I have NEVER dealt someone with as much Integrity & sincerity as Tom Diefendorf. There no question as to why he is the General Manager. If the people that work for him follow his example, they will without a doubt exceed their own expectations. Thank you Tom!!!! Craig Summers More
Courteous and professional My husband and I were in the market for a new vehicle. We found Tom Diefendorf to be extremely pleasant, friendly and knowledgeable. Tom knew exactly My husband and I were in the market for a new vehicle. We found Tom Diefendorf to be extremely pleasant, friendly and knowledgeable. Tom knew exactly what type of vehicle would suit our needs. He listened carefully to our questions and concerns. Although we ended up not purchasing a vehicle at this time, we would definitely purchase a future vehicle from Tom. More
Excellent service from tom Mr diefendorf went out of his way to make us feel at home in his dealership. He was very much interested in us being comfortable rather than wanting t Mr diefendorf went out of his way to make us feel at home in his dealership. He was very much interested in us being comfortable rather than wanting the sale. Very personable and funny. More