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Heartland Toyota
Bremerton, WA
2,582 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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June 20, 2014
No hard sell Thanks Brent for meeting my schedule for the quick service. Then sgiving me the facts and not putting on the hard sell. You gave me all the informatio Thanks Brent for meeting my schedule for the quick service. Then sgiving me the facts and not putting on the hard sell. You gave me all the information I needed to make a decision without pressuring me into spending more money. Makes it easy for me to come back. Thanks again. More
by scooter8one
Employees Worked With
Brent Baird
June 18, 2014
PATRICK AND SHAWN PATRICK HONORED MY FIRST REQUEST NOT TO BUG ME WITH A "SELL". I SAID I WAS SHOPPING. HE LEAD ME THROUGH THE FIRST "DRIVE" EXPERIENCE WITH LOTS OF INFO PATRICK HONORED MY FIRST REQUEST NOT TO BUG ME WITH A "SELL". I SAID I WAS SHOPPING. HE LEAD ME THROUGH THE FIRST "DRIVE" EXPERIENCE WITH LOTS OF INFORMATION WHICH WAS HELPFUL IN MY DECISION MAKING. SOME OF IT WAS TECHNICAL.AND HE DID NOT TALK DOWN TO ME. iI WAS TRULY IMPRESSED WITH HIS KNOWLEDGE OF THE MECHANICAL OPERATIONS AND THE OVERALL MANUFACTURING DETAILS. SHAWN HELPED ME STRUGGLE THROUGH THE FINANCIAL SET UP OF THE CONTRACT WITH ADMIRABLE PATIENCE AND NEGOTIATING SKILL. THANKS GUYS More
by KALI3852
Employees Worked With
Shawn Magill
June 18, 2014
Wonderful experience We used the Internet Sales to initiate our experience. Susan Sanchez contacted us and then connected us with Daniel Pacut. Both were very responsive We used the Internet Sales to initiate our experience. Susan Sanchez contacted us and then connected us with Daniel Pacut. Both were very responsive to our needs and wants. Daniel's professionalism and courtesies were very welcomed which enhanced our customer service experience. When in the market for a new or used vehicle, I'll use Daniel Pacut as my sales associate of choice! Chris K. More
by CDKeith
Employees Worked With
Daniel Pacut, Susan Sanchez
June 16, 2014
Review of my experience I really appreciated John's patience with me as I drove and redrove a couple of vehicles. When it came down to decision time John helped me see what I really appreciated John's patience with me as I drove and redrove a couple of vehicles. When it came down to decision time John helped me see what the best vehicle would be for me with the criteria I set. Now that I have my new Rav4 I can't thank John enough. I love the vehicle and the gas savings I am enjoying. If you are considering a new vehicle, drop by Heartland Toyota and pay John a visit. He will take real good care of you. More
by Norskjenta
Employees Worked With
John Modispacher
June 03, 2014
Best new car purchase ever! I was searching for a new or slightly used Prius c over the internet. Ashley responded promptly with a price on a new 2014 that turned out to be unbe I was searching for a new or slightly used Prius c over the internet. Ashley responded promptly with a price on a new 2014 that turned out to be unbeaten by anyone in a 150 mile radius. On arrival she introduced me to Jason who helped me take a test drive and explained all the details, including the zero interest rate financing available. He was very open and up front about everything. I couldn't believe how good this deal was! Then Shawn did his magic with all the paper work forms, making it a very pleasant experience. At one point when Jason was called away for a moment, Doc filled right in (happily and willingly) without missing a beat. Teamwork was superb! I've been buying cars for over 44 years, and I've never had a better experience. Thank you Heartland of Toyota! More
by bngross
Employees Worked With
Jason Habenicht & "Doc", Shawn Magill, Ashley Holmberg
June 02, 2014
Great service Michael Maier was really great. He was interested in being of help and seemed to put my welfare and budget first, a rare quality in a business person Michael Maier was really great. He was interested in being of help and seemed to put my welfare and budget first, a rare quality in a business person these days when the dollar is more important than the customer. His advice was solid and he was a pleasure to deal with. I highly recommend him. More
by annestoll
May 27, 2014
New Car I had a great experience with buying my Toyota RAV4 we don’t buy vehicles very often it is not something we enjoy doing (this time was different). A I had a great experience with buying my Toyota RAV4 we don’t buy vehicles very often it is not something we enjoy doing (this time was different). Andrew Kimple was very nice and well-informed about the vehicle and made the whole process easy. The team at Toyota is number one. More
by Mary000
Employees Worked With
James Alameda
May 27, 2014
Our experiance When my wife and I wanted to buy a truck for me to travel to the VA for care,I,am a disabled veteran the first thing that came to mind was a toyota tr When my wife and I wanted to buy a truck for me to travel to the VA for care,I,am a disabled veteran the first thing that came to mind was a toyota truck.I have owned toyota before but they always got stolen in California, I know why there the best.I called your dealership and started speaking to Susan Sanchez who was great and told me a few options and set me up an appointment with Brittney Benway. When we arrived at the dealership the next day Brittney met with us and brought us coffee and tried to find out what we were looking for,after a time period it came to me that the Ford F150 at there used car lot was the right fit with a strong engine,comfort,for the long trips to my ranch,the price was right the truck was great so we were transfered to Shawn for financials and that went well because he gave us many options.I can,t say enought about Brittney every time she got up to take care of our business she went on a run,she was excellant at her job she new the products she had at the dealership,she new the budget we had and worked the best deal she could make.Over all it was a good experiance,I want to tank everyone at Heartland Toyota for there kindness and look forward for service that my truck will need.Oh one thing more next time I:ll bring the hotdogs. Robert Williams More
by Rob741
Employees Worked With
Shawn Magill, Susan Sanchez
May 27, 2014
Prius Lease Transaction 5.21.14 Brittney (Benway) Haran is THE BEST! I was leasing a car for my husband, and I came in knowing exactly what he wanted (traditional Prius model two in Brittney (Benway) Haran is THE BEST! I was leasing a car for my husband, and I came in knowing exactly what he wanted (traditional Prius model two in red), and Brittney got it for me! Her customer service was impeccable, and she made the whole experience a real pleasure -- she's personable and competent, and was able to address all of my questions and concerns thoroughly and confidently. She obviously knows her stuff, and it shows! We are now a proud two-Prius family (I have the Prius C in "summer rain"), and I'm always telling people what great cars they are. We have been leasing cars from Heartland Toyota for about 20 years now, and you gals and guys truly ROCK (especially Brittney, as well as Kevin in financing). P.S. I'll be back in 18 months for my next car! More
by asimandl
May 26, 2014
Purchase of Certified 2009 Yaris for daughter, Jordon. We needed a good vehicle for my daughter, Jordon Bennett, to be able to get to work. My family and Friends have purchased over 10 Vehicles from Heartl We needed a good vehicle for my daughter, Jordon Bennett, to be able to get to work. My family and Friends have purchased over 10 Vehicles from Heartland Toyota, because of the Quality Of Toyotas and the friendliness, help and professionalism of employees, ESPECIALLY, Mike Santander. I sent Mike a text on what we needed and what Jordon could afford. Mike found us a almost Like new Certified 2009 Yaris, and then Kevin in Finance went to work finding financing as Jordon is rebuilding Her credit and it was not real good. In just one day all this was done and we drove out with the car. Mike is by far the best I have worked with, James Alameda is also wonderful, and now Kevin, who is Also great. Mike and the rest are the reason my family and friends shop at Heartland! We love you all. Pastor Jim Bennett Port Orchard, WA More
by jamesgbennett
Employees Worked With
Kevin: Financial, Michael Santander
