
Heartland Toyota
Bremerton, WA
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Good experience at Heartland Purchased a new Tacoma Access Cab truck from Heartland with assistance from sales rep. Richard Biehl. Based on prior new car purchases we were prepare Purchased a new Tacoma Access Cab truck from Heartland with assistance from sales rep. Richard Biehl. Based on prior new car purchases we were prepared for the usual unpleasant experience that goes with buying a new vehicle. However, to our surprise there were no unpleasantries involved at all. Richard was very professional, friendly, knowledgeable and helped us get the exact truck we wanted at the price we were expecting and prepared to pay. Everything was exactly as promised. More
Always Satisfied For years I was reluctant to take my car to a dealer for repairs, due to the fact most charged more than a small auto repair business would. I have no For years I was reluctant to take my car to a dealer for repairs, due to the fact most charged more than a small auto repair business would. I have not found this to be the case with Heartland Toyota. I own a Toyota Prius and a Volvo XC-70, with me bringing the Prius to Heartland for service routinely. When the XC-70 came due for its 60k service I contacted Heartland to see if they would service this vehicle to avoid my driving all the way to Tacoma. Heartland did the service as promised and as quoted. Richard Wessel even reminded me of the military discount Heartland offers--which I had forgotten to ask about--saving me over $100. This is another example of the great service and care Heartland provides its customers. More
THE BEST PLACE TO BUY A NEW or USED CAR &TRUCK A letter I emailed to the General Manager Hello Tom, Please tell all your staff at heartland Toyota they do an EXCELLENT job; During my 30 A letter I emailed to the General Manager Hello Tom, Please tell all your staff at heartland Toyota they do an EXCELLENT job; During my 30 + years of working in a family business & law enforcement, I have purchased a lot of vehicles for the business & the departments. Now medically retired, I am enjoying all the wonderful things of Life. I am not a fan of attorneys or car sales places hahaha, BuT I am glad I found Heartland Toyota, Great place to deal with - from purchase to service and nice cafe. - - -and the bathrooms are spotless. Please Thank my sales person James Alameda (go Raiders - hahah), Please Thank Chuck Scott for making the deal work, and Please Thank Jamie Brown for getting the kids through all the fun paper work and taking care of the finance dealings - - - THEY ALL DID AN OUTSTANDING JOB, which made my daughter and her friend smile and excited about their new-used Toyota 4 runner - - which happen to be the same color and style that I just bought my wife a few months a go from your place -- - - my grandson thinks it cool - - same color - - one with monster tires, and the one that grandma & grandpa enjoys driving, while taking him places all the time. This would not of happen with out the wonderful people at Heartland, - - PLEASE TELL THEM THANK YOU, ps - - your cafe is wonderful, service is great - - -Scott Mortiz does an excellent job taking care of all of us and our 4 Toyota vehicles . Thank you for having such a wonderful car dealership, Mark Skaff note - this is my 3 vehicle purchased in the past 3 months - - 2 new & 1 used More
Fun buying a car. What?!! I had a great time with James buying a Tacoma yesterday. Just a down to earth, humble and funny guy serving others. Yes I said serving others. Everyon I had a great time with James buying a Tacoma yesterday. Just a down to earth, humble and funny guy serving others. Yes I said serving others. Everyone at the dealership obviously had a great deal of respect for James. I can see why. He is knowledgable, friendly and candid about pricing. I had a great time with James buying my first brand new car off a lot. I am pleased with the car and I wish him continued success. Sincerely Will More
Buying a Toyota RAV_4 We were looking at the ads for Toyota online and in the paper and wanted to go see the RAV4but I had surgery on my foot and had to wait until I could We were looking at the ads for Toyota online and in the paper and wanted to go see the RAV4but I had surgery on my foot and had to wait until I could walk with my foot in a protective boot. We were greeted at Heartland Toyota by Jason and Doc they made me comfortable and at ease. I was very impressed by Docs knowledge of the RAV4 he took his time with us answered all the questions we ask. We had lots of fun during the process of buying the car. I have never been treated so good in an auto dealership as we were by all of the people we worked with at Heartland. We would like to thank them for making everything a fun day to remember. I will recommend them to our friends. More
A Special Thanks to Brittney for making it a Pleasure to buy a New Highlander, I Highly Recommend Brittney for professional attitude. Rev Brian Clark buy a New Highlander, I Highly Recommend Brittney for professional attitude. Rev Brian Clark More
All around a pleasant experience. From sales to financing to signing everyone was professional, efficient and expedient. This dealership is knowledgeable and has a great inventory to choose from. financing to signing everyone was professional, efficient and expedient. This dealership is knowledgeable and has a great inventory to choose from. More
We have bought 7 automobiles from Heartland and James Alameda has been our salesperson for everyone. He does his utmost best to get the deal we are satisfied with. And we always come back to him. He real Alameda has been our salesperson for everyone. He does his utmost best to get the deal we are satisfied with. And we always come back to him. He really takes good care of you. More
I went to Heartland Toyota for an oil change. Brent Baird was extremely professional and helpful. He knew I was short on time, and he made sure my car was serviced in the time promised. He checked ba Baird was extremely professional and helpful. He knew I was short on time, and he made sure my car was serviced in the time promised. He checked back with me a couple times to let me know the status, which I greatly appreciated. I had questions about another service needed, and he provided very helpful suggestions. I will go back to Heartland Toyota again. More
1-14-2014, James Alameda, my sales consultant, and very good Friend has made our last Now "6" purchases easy and fast, He showed Lori a new 2013 RAV 4 and she fell in love with it, He even went so far as t good Friend has made our last Now "6" purchases easy and fast, He showed Lori a new 2013 RAV 4 and she fell in love with it, He even went so far as to find one in the exact color and trim pkg. (plus a 0.9% interest rate) she wanted, Showed her how to use the electronics and made a apt to make sure she understood how to use the Bluetooth, Navigation, Stereo and other accessories. Also recently I had a maintenance issue on my 2006 Tundra, (5th Purchase) and the warranty was in a "grey" area, He coordinated the repairs and maintenance keeping the costs as painless as possible in the most professional manner, Proving Heartland Stands behind their product and that my friends truly is a hard to find value. The Girls at the coffee area even put up with my 80 YO Mother in law telling them how she liked her coffee (Many times) Hoo-Yah! to the Service and the "Parts" guys who are always ready to assist you. And my questions were not ignored as with most dealerships. Its always a good experience comming in to Heartland, More