Heartland Toyota
Bremerton, WA
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The Best Service consultant that I ever meet "Rick Wessel" All I can said about "Rick" is he is honest and friendly !!! He listens to what need to be done and always trying his best to explain what needed to All I can said about "Rick" is he is honest and friendly !!! He listens to what need to be done and always trying his best to explain what needed to be done for the best of the vehicles. He is very patient and didn't pressure... More
BEST CUSTOMER SERVICE ! I have been servicing my vehicles at Heartland Toyota for 4 years now. Every visit I receive honest and friendly service from, Scott. He always takes I have been servicing my vehicles at Heartland Toyota for 4 years now. Every visit I receive honest and friendly service from, Scott. He always takes the time to explain my needs and also makes expert suggestions that would make my SUV have better performance. I never feel like I have a dumb question.... He always goes above and beyond to make sure I understand what I am paying for and why it is necessary. I have been in Management for 6 years, and would be truly blessed if any of my employees demonstrated the customer service qualities that Scott posesses . So THANK YOU Toyota and Scott More
Great experience - minimal pressure Jason is a great salesman that showed us a wide variety of both new and used vehicles based off of what we were looking for. Jason was very patient a Jason is a great salesman that showed us a wide variety of both new and used vehicles based off of what we were looking for. Jason was very patient and didn't pressure us into purchasing a vehicle that we weren't completely satisfied with. More
Exceptional dealership What a good experience! The entire facility is a step above anything we have seen. This is a paradigm for a car dealership. The physical facility is a What a good experience! The entire facility is a step above anything we have seen. This is a paradigm for a car dealership. The physical facility is amazing. The waiting area is actually a comfortable little WIFI cafe, very cool. Your new car is handed over to you in a delivery bay after a quick touch up detail and a full tank of gas. What really makes it special is the people. Susan was very helpful with our internet inquiry and she turned us over to Dakhil who was wonderful. His personable, professional approach led us to be very comfortable that we were getting the right vehicle at the right price. He was very patient and made sure we were comfortable with the dealership and the car. He gave us a tour and introduced to employees we met along the way. He made sure we were familiar with all the technology in our purchase. We highly recommend this dealership in general and particularly Dakhil. You can't do better :0) Jerry & Becky Ehrlich More
Maintenance/repair experiences at Heartland When ever I have to take my Scion in for maintenance or repairs, I am always please if I am greeted by Brent Baird. He is friendly and helpful and alw When ever I have to take my Scion in for maintenance or repairs, I am always please if I am greeted by Brent Baird. He is friendly and helpful and always makes sure that my car issues are handled in a timely manner with through explanations if some unexpected problem should arise during the service appointment. Brent never fails to ask if I would like my car washed or if I need some extra service for a smaller unnoticed problem. He has even gotten me in ASAP when I came in with an emergency such as a tire losing air or a strange noise or a headlight that burned out. His friendly smile and his desire to make sure that each person that he deals with leave satisfied with their service, is a real asset to your dealership! More
Great Service, Local Feel My family has purchased 3 new vehicles form Heartland Toyota in the 15 years we've been in town. All of our vehicles are serviced there because of th My family has purchased 3 new vehicles form Heartland Toyota in the 15 years we've been in town. All of our vehicles are serviced there because of the friendly, accommodative staff and great price. I feel confident and comfortable riding around town in my vehicle after taking it to Heartland Toyota. I recommend them to my closest family and friends. More
Way to take my Anxiety away. Having service done on your vehicle can be a nightmare, but luckily Brent helped avoid all that. Brent was so patient with me and my frustrations, and Having service done on your vehicle can be a nightmare, but luckily Brent helped avoid all that. Brent was so patient with me and my frustrations, and assured me that he would do everything in his power to make sure I left in better spirits then when I arrived. And he did just that. He was so helpful, easy to talk to, and made the whole process painless, it was like talking to family. Thank you for everything, Brent! More
service Have been taking my vehicles to Heartland for a very long time. Scott M is amazing!! Very friendly team. You want good service come here. Friendly Have been taking my vehicles to Heartland for a very long time. Scott M is amazing!! Very friendly team. You want good service come here. Friendly fast personable and most of all honest!!! More
Heartland Toyota excellent service Brent has helped me with the service on my Toyota celica for years.He is very friendly and he always takes good care of my celica.thanks for good serv Brent has helped me with the service on my Toyota celica for years.He is very friendly and he always takes good care of my celica.thanks for good service on my car. More
Have always had a good experience with the service dept. I have worked with Rick Wessel only, he always takes good care of my Venza! Thank you Rick for such good service and care of my car. I have worked with Rick Wessel only, he always takes good care of my Venza! Thank you Rick for such good service and care of my car. More
















