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Heartland Toyota

Bremerton, WA

4.7
2,579 Reviews

901 W Hills Blvd

Bremerton, WA

98312

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Showing 2,579 reviews

November 12, 2013

We were at the Hartland Toyota dealer to have our 1996 Avalon checked by the service department. While we were there we decided to look at new Camrys. We were greeted by several sales persons and shown More

by bardeldry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brittany Benway
November 07, 2013

Ricky Saly is always so accommodating, and sees that the little extras that I request are always carried out to my complete satisfaction. Example: Washing the inside of my windshield, I can't reach it. More

by clarriene
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ricky Saly
November 06, 2013

Prior to owning this 2013 Toyota 4 Runner I owned a 1993 Toyota 4Runner. Scott has been my service manager for a few years. I ordered and had installed running boards, after which I asked him to help me wit More

by JDickison
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Moritz, Scott Moritz
November 05, 2013

This is the best experience we have had with dealing with a dealership. We didn't feel like we were getting ripped off or hassled or pushed. Everybody that we delt with was very professional and helpful, esp More

by snowcrow98
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Fendley, Chrissy Beckner
Nov 06, 2013 -

Heartland Toyota responded

It's great to hear that we provided the best experience you've ever had at a dealership! We strive to go the extra mile for out customers, and we never want them to feel pressured. We're glad that Patrick, Chrissy, and our team were able to show you. Thanks for coming in to see us, and please let us know if there's anything else we can help you with! Sincerely, Tom Diefendorf, General Manager, 360.377.1200, tdiefendorf@heartlandtoyota.com

November 04, 2013

Alexandra called reminding me of the recall on my Rav4 and assured me that there would be an upcoming time for servicing it. She then reminded me of a oil change promotion and gave me some immediate date More

by Kristenhaugen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alexandra Black
October 23, 2013

Heartland Toyota has been an outstanding place to do business. Mike Maier and the staff, from sales to service have always been very helpful, professional, and pleasant. They make every effort to make y More

by Mahalo2650
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Maier
October 22, 2013

We went in to "look", but the dealership had the car we wanted, the salesman, Robert West, was easy to work with and didn't play games, and we got a good price. We drove home in a new Prius 5. More

by dorp
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert West
October 14, 2013

It was a great experience for us, but probably not for the dealership. We went from an estimated one time cost to buy a 2013 Prius priced at $35,000 for $21,000-plus to a lease with a one-time payment of More

by travis2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Matucci
October 09, 2013

While visiting from central California we suffered a minor mishap to our Toyota Prius. Backing over a rock caused a rear wheel lug nut to shear off. We were scheduled to return home the next day but cou More

by jimwilson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy-Service department
October 05, 2013

Heartland Toyota has serviced our 2007 Camery since it was new in 2006. It now has over 100,000 miles on it and still runs and feels like a new car. The dealership can't get a better rating from me, it is More

by lesfitch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ricky Saly
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