
Heartland Toyota
Bremerton, WA
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I have purchased two(2) new Camrys from Heartland in the past 6 years. Both times have been extremely comfortable and easy. The price is always fair and the follow up and service are excellent. The sales past 6 years. Both times have been extremely comfortable and easy. The price is always fair and the follow up and service are excellent. The sales staff are very low pressure and do not try to sell you more than you are looking for. Service is always friendly and on time. More
I appreciate a dealership that treats its customers w/respect & gives you good service for the prices quoted. I purchased my Pruis @ Heartland Toyota & will continue to go there for any needs for my ve w/respect & gives you good service for the prices quoted. I purchased my Pruis @ Heartland Toyota & will continue to go there for any needs for my vehicle. My husband & I were immediately greeted by Rick Wessel in a warm & friendly manner. We discussed what needed to done/checked & he said it s/take 1.5 hrs. The car was ready as promised & the price quoted was EXACTLY that. We also enjoy the atmosphere of the waiting area & complimentary drinks. The dealerships overall appearance is very good. More
This is the third vehicle (two new, one used) we've purchased over the past three years from Heartland Toyota and Mr. Shawn Magill. Every transaction has been handled very professionally and in a stra purchased over the past three years from Heartland Toyota and Mr. Shawn Magill. Every transaction has been handled very professionally and in a straight-forward manner. Mr. Magill is wonderful to work with and remains attentive to his customers well after the date of sale. I would wholeheartedly recommend him to anyone desiring a salesman who puts the customer's needs and desires first - and not his own financial well-being. We cannot recommend strongly enough the folks at Heartland Toyota. Their wonderful operation has converted us - forever - to the high-quality Toyota line! More
Scott Moritz, my service representative, was helpful, thorough, and conscientious. For example, rather than directing me to a finance person who could answer my question, he took it upon himself to conta thorough, and conscientious. For example, rather than directing me to a finance person who could answer my question, he took it upon himself to contact the finance department to resolve the issue. He also cleared up a question about door latches. He obviously wanted me to have a very positive experience at Heartland Toyota, and he succeeded! More
Well we really weren't looking forward to having to buy a new car. We have had high pressure before from another dealer and it made us very uncomfortable. This visit was set up online so the price was buy a new car. We have had high pressure before from another dealer and it made us very uncomfortable. This visit was set up online so the price was set . We came in Patrick Fendley was on board and everything just went very smooth. We were very happy the way things were done. Thank you Patrick it was pretty painless.! More
In the past few years I have purchased a few vehicles from Heartland Toyota and I would like to commend the whole Heartland Staff for their TRULY EXCEPTIONAL and PROFESSIONAL service they provide through from Heartland Toyota and I would like to commend the whole Heartland Staff for their TRULY EXCEPTIONAL and PROFESSIONAL service they provide throughout the process from sales, service and finance. I would especially like to commend James Alameda and Jim Vambas as there their team work from sales to finance has been OUTSTANDING (as always) throughout the process of sales to financing is remarkable. I look forward to to doing business with Heartland Toyota in the furture years and would without hesitation recommend this dealership and James Alameda to friends and family. More
Brittany was great. She was thorough, mellow and laid back, but efficient and answered all our questions. She was also not impossible to negotiate with, which of course, made our experience more enjoyab back, but efficient and answered all our questions. She was also not impossible to negotiate with, which of course, made our experience more enjoyable and helped us meet our budgets. Love my car. Never thought I'd actually drive one out of the lot, and I'm grateful I've fulfilled that dream. Sincerely, xx More
One of the main reasons we have bought several toyota is due to the great service we have gotten thru the years from Scott Moritz. He is always ready and willing to help us with any problems or concerns wit due to the great service we have gotten thru the years from Scott Moritz. He is always ready and willing to help us with any problems or concerns with our vehicles. We have him on speed dial and have called him even when we are out of state and he has directed us while there. Just recently we had a nail go in the tire of our 2012 Toyota van. He could have just sold us a tire, but instead he suggested we try a tire shop that could just not patch it -as he was willing to do-but would put a plug in it and it would be safer and more long lasting. He watches out to only sell us what is needed and that is so refreshing in today's world. Now we are thinking we may need to upgrade our toyota truck..... Thanks again Scott! More
I had a very good, even fun, experience dealing with I had a very good, even fun, experience dealing with Heartland and the staff buying my ,almost new, used Toyota Four Runner. Shawn worked hard to I had a very good, even fun, experience dealing with Heartland and the staff buying my ,almost new, used Toyota Four Runner. Shawn worked hard to make a deal make sense for my situation. Chuck worked hard to accept a deal that worked for the Dealership and Christi worked hard to finish up the details of closing the purchase process. This is a great place to buy your next auto. I came all the way from (From (Cars Cost Less in Puyallup?) Puyallup to work with them. More
My highest rating on the categories is based on how James Alameda, our favorite car sales agent. We have bought five new Toyota vehicles from him in a span of 14 years. Our most recent purchase was last Fr Alameda, our favorite car sales agent. We have bought five new Toyota vehicles from him in a span of 14 years. Our most recent purchase was last Friday, on 4/12/2013, of the Avalon Touring SLE 2013. He showed us the car with its many features and took us for a test drive. On top of that, he scheduled an extra time to see him yesterday, Tuesday, so he could to go over with us in detail the many features of the Avalon and programmed our cell phones, iPod, etc. to the car's system. The session was a tremendous help to us who are not tech savvy. James' commitment to give his customers excellent service goes beyond the closure of a sale. He makes sure that his customers are fully satisfied with their purchase, treats them well, and always available to assist us. More