
Heartland Toyota
Bremerton, WA
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Heartland Toyota has been a wonderful place to do business for many years for myself and my family. Mike Maier has been outstanding! All the staff is polite, friendly, and professional. My experie business for many years for myself and my family. Mike Maier has been outstanding! All the staff is polite, friendly, and professional. My experience has been that the work I requested has been done on time and within a reasonable price. Jerry in sales, is aways very cheerful and knowedgeable about the cars we were interested in. We currently own 4 Toyota's and will continue to buy them. They are dependable and well worth the money. Thank you, Liz Felton RN More
We had our car in for it's first service and were well pleased with the quality, timeliness and care given to us at this time. The service was a routine first service on a new Venza but I had inadverten pleased with the quality, timeliness and care given to us at this time. The service was a routine first service on a new Venza but I had inadvertently put washer fluid in the cooling system (I know - dumB). Alexandra was quick to determine the needed correction and provide my wife with an estimate of cost and time. She made sure my wife was taken care of and saw the service through in a timely manner. Great service from all concerned and special kudos to Alexandra for delivering the car in atimely manner. More
My sales person, Patrick Fendley, made our experience an enjoyable one from start to finish. Our previous experiences with other dealerships have always been dubious, but Patrick, Mike and Chrissy made my f enjoyable one from start to finish. Our previous experiences with other dealerships have always been dubious, but Patrick, Mike and Chrissy made my families visit to purchase a new Highlander a lot of fun. Having three boys is a handful, yet the dealerhship had two childrens play rooms and enough room for them to run around while my wife and I signed all of the paperwork. I really cant say enough about Patrick and the sales team who looked after us and our children during the entire time we were at Heartland. We look forward to having our Highlander serviced at Heartland because its such a nice building and very customer friendly. Thank again! More
I own both a 2007 Toyota RAV4 and a 2011 Toyota Tacoma. I keep going back to Heartland Toyota for service because of my service advisor, Ricky Saly. Ricky is by far, the most friendly and knowledgeable advis keep going back to Heartland Toyota for service because of my service advisor, Ricky Saly. Ricky is by far, the most friendly and knowledgeable advisor at this dealership. He has helped me with everything from routine maintenance to tires to recalls. I recommend Ricky to my friends and colleagues to make him their service advisor for their service needs. More
Scott was personable, informative and gracious. The car was completed as promised and was clean. Would highly recommend Scott. When you look up "customer service" in the dictionary, you find Scott's pictur was completed as promised and was clean. Would highly recommend Scott. When you look up "customer service" in the dictionary, you find Scott's picture! Chip More
Caleb Brown worked with me for several hours as I explored various vehicles to purchase. He was informative and helpful regarding the various autos I looked at, without being pushy. I purchased a ne explored various vehicles to purchase. He was informative and helpful regarding the various autos I looked at, without being pushy. I purchased a new Toyota Corolla and am very happy. More
This dealership is a star. The training, the knowledge, and personal attention to detail is inspiring. I have worked with a different service associate every time and EVERY time he or she is competent and and personal attention to detail is inspiring. I have worked with a different service associate every time and EVERY time he or she is competent and enthusiastic. There is an ethic at the core of this business that drives these people to accomplish what they do everyday. Excellent experience at every level. More
Aaron Smith did an excellent job in explaining and offering appropriate scheduled services. I'm happy to recommend him to others. Thank you, George Gasson offering appropriate scheduled services. I'm happy to recommend him to others. Thank you, George Gasson More
Don't want to over-do it here, since we just got the car...our experience of buying it was very pleasant, made that way by the low key presentation by Shawn Magill, who really knew the details of the Pr car...our experience of buying it was very pleasant, made that way by the low key presentation by Shawn Magill, who really knew the details of the Prius we were interested in. I HATE high pressure--my wife and I would've disappeared like a puff of smoke if Shawn had been like a lot of other salesmen. More
Rick Saly is the best Service professional I have ever Rick Saly is the best Service professional I have ever worked with for the last forty years. He is very sharp and very friendly. I have bought t Rick Saly is the best Service professional I have ever worked with for the last forty years. He is very sharp and very friendly. I have bought two Toyotas from Heartland Toyota, and will buy are next one from them. I trust Rick Saly. I think that is very important. We even bought our tires through him. Which we get free tire rotations very time we get a oil change. You just cann't get better service from any dealer than Heartland Yoyota. They really care about there customers. Les More