
Heartland Toyota
Bremerton, WA
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Since 2002 when we (my husband and I) moved to the Bremerton area, we have taken our 1999 Camery to Heartland Toyota for all service and repairs. I have always found the service people and any other Bremerton area, we have taken our 1999 Camery to Heartland Toyota for all service and repairs. I have always found the service people and any other employees I have dealt with at the dealership to be very friendly, efficient and helpful. They more than once have gone to great lengths to help me get the most out of my visit monetarily, plus they recommend service needed but are never pushy. At any time if the service took longer than expected they were good about keeping me informed about the process. I have availed myself of their free shuttle service back to my home for longer repairs when needed. I have never had any reason to bring the car back because a service need had not been addressed. It is with great pleasure that I can highly rate and recommend this dealership to others. More
Steve was a great guy to work with. Didn't try to sell me something I didn't want, just made certain I got the vehicle I came in for. Would definitely recommend him. me something I didn't want, just made certain I got the vehicle I came in for. Would definitely recommend him. More
Terry made sure that all of our needs were taken care of in very helpful manner. He expedited making arrangements for the use of loaner vehicle so we could accomplish tasks that we were committed to while in very helpful manner. He expedited making arrangements for the use of loaner vehicle so we could accomplish tasks that we were committed to while our Camry was being serviced. More
We have put off buying a car because we always felt pressured, but at Heartland Toyota we felt like everyone cared about us. Our salesman was very friendly and took a lot a time with us old folks so w pressured, but at Heartland Toyota we felt like everyone cared about us. Our salesman was very friendly and took a lot a time with us old folks so we were able to drive this new car. More
I mostly appreciated the promptness of the service I received. Everything was accomplished in less time than I was told it would take. Mr. Saly kept me informed as to the progress of the work. Also the received. Everything was accomplished in less time than I was told it would take. Mr. Saly kept me informed as to the progress of the work. Also the facilities are very nice and the ammenities are apprectiated, especially the complimentary coffee and muffun! The appearance the entire complex is outstanding. For several years have been taking our cars to The Lexus dealer in Fife. It is a very impressive experience to have service accomplished there. I was not in the least bit let down by my experience at your dealership. I was impressed. I am glad I made the change. Keep up the good work. More
We Have Just recently purchased a new Toyota Tacoma, and took delivery yesterday. My salesman was Michael Santander. From the very start of Business/negotiations, untill the very end, Mike was professional, took delivery yesterday. My salesman was Michael Santander. From the very start of Business/negotiations, untill the very end, Mike was professional,friendly and knew his Job very well. He answered all questions and kept me informed of the delivery due date. When I picked up the truck, he had it show room clean, and shining like a silver dollar. I would be pleased to have Mike for my salesman for any future purchases. Thanks Mike for a great experience. Jim And Debbie Corso kingcor@comcast.net More
Mike Maier is outstanding. He has been a wonderful person to work with when our Toyotas have needed repair. We trust him completely. He is always pleasant and efficient. I have had nothing but great experiec to work with when our Toyotas have needed repair. We trust him completely. He is always pleasant and efficient. I have had nothing but great experieces with Heartland Toyota. They treated us with concern and respect. Mike is always very polite and he works well with the customer to get their needs met. Sincerely, Liz Felton More
Great service. Work done on time as promised. Great price. Very friendly service advisor. I've had him before and he always delivers. The place to go for your Toyota work. price. Very friendly service advisor. I've had him before and he always delivers. The place to go for your Toyota work. More
It was snowing hard and my 4-runner lost it's traction control which made it really dangerous to drive to my work since I have a long commute. I called Heartland Toyota and they told me to bring the car i control which made it really dangerous to drive to my work since I have a long commute. I called Heartland Toyota and they told me to bring the car in immediately and they would take care of it. By the time I got there (I only work 5 minutes from the dealership) they had a shuttle car waiting, Alex met me at the door, took my keys, and I was back to work in minutes. What Great Service! I had the car back by 1pm and I was safe to drive back home that afternoon. GREAT JOB ALEX! More
Ricky Saly always provides outstanding customer service. He always remembers my name, car info etc and has it entered in the computer as soon as I sit down. He is friendly and makes you feel that you are He always remembers my name, car info etc and has it entered in the computer as soon as I sit down. He is friendly and makes you feel that you are his number one customer. He informs me if there is an additional charge and fully explains the reason before I make a decision. All around outstanding customer service. More