Heartland Toyota

I received a loaner car for my 60,000 service although I truly had to ask the woman who made the appointment twice since she seemed reluctant to give me a loaner even though I had been given one for my 30,0 truly had to ask the woman who made the appointment twice since she seemed reluctant to give me a loaner even though I had been given one for my 30,000 service. Ricky Saly provided answers to all my questions. The auto was ready as promised with a free wash and vacuum. I made another appointment through Mr. Saly to address my front brakes. More

Dealing with Scott has always been a pleasure. We are on our second vehicle and Scott and the service dept. has been great. They never try to sell you more service then what you need no pressure. our second vehicle and Scott and the service dept. has been great. They never try to sell you more service then what you need no pressure. More

Shawn was great to work with. Very patient and helpful while working out a fair price that i could live with. It is our second purchase and i will recomend to my friends to pick Shawn and Heartland when b while working out a fair price that i could live with. It is our second purchase and i will recomend to my friends to pick Shawn and Heartland when buying a car or truck. More

Worked with Mike Maiers for three years now, and he has earned my trust and respect regarding maintenance on my vehicles. I have owned Toyota's for 13 years now, and rarely took them to the dealer. That earned my trust and respect regarding maintenance on my vehicles. I have owned Toyota's for 13 years now, and rarely took them to the dealer. That changed when I met Mike, and it was only after I had a good vibe from him, that I started regularly coming to Heartland Toyota for service. I'm from a small town, and I need to know who I'm working with, and I sincerely apreciate his candor. I trusted him enough, to where I asked for the name of a sales person whom I could trust, and he recommended Steve Hewitt. Steve answered my questions, and I didn't feel 'overwhelmed' with pressure to purchase a car. That pushes me away, rather than getting the sale. Once I thought I might purchase a vehicle, I met Chuck Scott, in sales, and he was very frank, and explained the numbers clearly. He worked with me, and that's what I needed. Thank you again to the staff at Toyota. I'd also like to add that this is my 3rd new vehicle from this dealership. So, I keep coming back, and as long as I'm treated as a customer, I will. More

James is the Best. We have now bought 3 vehicles over the last 3 months and James has made it actually enjoyable. My husband bought a new Tacoma , daughter bought a new Camry and I bought a Camry too. the last 3 months and James has made it actually enjoyable. My husband bought a new Tacoma , daughter bought a new Camry and I bought a Camry too. Mines nicer of course. Dont hesitate and find James and he will take care of you. More

Alex is an incredible customer service rep. She has personally taken care of me for the last 4 years since I purchased my vehicle. Her quality of service stands above all the rest. She knows exactly personally taken care of me for the last 4 years since I purchased my vehicle. Her quality of service stands above all the rest. She knows exactly what my vehicle needs and takes care of it. I can't imagine taking my vehicle anywhere else. More

When my wife and I arrived at the dealership, we were a little nervous, as it was our first car buying experience together. We were planning on only test driving a few cars and going to a few other dealers little nervous, as it was our first car buying experience together. We were planning on only test driving a few cars and going to a few other dealerships but when we saw how friendly the sales team was, we felt very welcome and at ease. Shawn approached us immediately to see what he could help us with. We told him we were looking for a hybrid SUV that was dependable and midsized. We asked to take a look at the Toyota Highlander Hybrids and Shawn showed us 2 that they had on the lot. One was an '08 and the other and '07. My wife and I have been married for just a year so we don't have a lot of money. We liked how modern the '08 was, but after Shawn let us take the '07 on a test drive to think about our decision we realized just how awesome the ride was and the comfortability of the '07. We were sold on the '07 and Shawn did his very best to help us get the price down to our budget (including staying til 10:30pm). Overall, it was a great experience and my wife and I are proud new owners of a 2007 Toyota Highlander Hybrid. Thank you to Shawn Magill for making this a great experience for us. More

Chrissy Beckner is excellent. The absolute best person to deal with at Heartland. She was open, upfront, clear, informative and gave me the feeling that she had my best interest in mind. She is definite to deal with at Heartland. She was open, upfront, clear, informative and gave me the feeling that she had my best interest in mind. She is definitely the reason that I would return to Heartland. I know that she is also available to me if I have any questions, even after my purchase. More

The good thing about this dealership is that it provides not only outstanding service (and a free mocha, TV and computer area while you wait), but Jeff in service actually said what parts and service I coul not only outstanding service (and a free mocha, TV and computer area while you wait), but Jeff in service actually said what parts and service I could wait on, pointed out coupons and told me that they price match and did just that. I just keep going back to this place. More

I bought my truck a few years ago, Ricky was a mechanic at the time. My truck was used and I had some questions and requests, at the time Ricky helped me and really was one of the guys to make me a satisf at the time. My truck was used and I had some questions and requests, at the time Ricky helped me and really was one of the guys to make me a satisfied customer. Years later he is now in the service department, and honestly I could not be happier. He goes above and beyond to make my experience good, and to solve any issues I have with my truck. Last time I went in, Ricky was the one to discover a small issue with my truck, that I didn't even realize was there. He has saved me money in the long run by catching something small before it becomes something huge! I will continue to be a customer and value Ricky as my go to guy! Thank you Ricky Saly!!! More