Heartland Toyota

The staff goes out of their way to assist their customers. And while all of the staff that I have worked with have been pleasant, helpful and informative, Jeff stands out as my favorite. If possi customers. And while all of the staff that I have worked with have been pleasant, helpful and informative, Jeff stands out as my favorite. If possible, when I come in to get service, I seek him out. He is very knowledgeable and goes out of his way to be respectful and friendly. More

I have just purchased my third car from Heartland Toyota. I keep coming back for the product and the excellent service I receive from them from the sales persons to the finance, and the managers and service I keep coming back for the product and the excellent service I receive from them from the sales persons to the finance, and the managers and service people. I have always been treated fairly. Being not the easiest customer and wanting the best deal they have never failed me. I can honestly say that I have never been left feeling I got the bad side of the deal. This dealership rocks! Thanks guys and keep up the good work. You have a lifetime customer! More

My wife and I couldn't have asked for a better salesman in Dave Hubbard. He was extremely friendly and knowledgeable about the car we were shopping for and handled all of our questions or worries with fami in Dave Hubbard. He was extremely friendly and knowledgeable about the car we were shopping for and handled all of our questions or worries with family like responses and this while knowing his own car had been reported stolen only moments earlier. This no hassle dealership blows away any of the others in the Kitsap area and we visited everyone of them before deciding on a Toyota. The price we were given beat all the other Toyota dealers in the Seattle Tacoma area as well. It even beat the Consumer Reports magazines suggested price. Bravo Heartland!!!! More

Bob Villa processed all of our paperwork for our 09 Scion Xb. He was very friendly, knowledgeable and charismatic. He even offered to assist us on a matter that was over and above our financial process. H Xb. He was very friendly, knowledgeable and charismatic. He even offered to assist us on a matter that was over and above our financial process. He made the whole process fun and relaxing. He's a great person. We gave the above rating because of the great service we received at this facility. Bob and Ora Hickman More

We have purchased two cars from Heartland Toyota and the experience was very friendly and honest. We have had our cars serviced at Heartland for many years and appreciate the service personnel. They are p experience was very friendly and honest. We have had our cars serviced at Heartland for many years and appreciate the service personnel. They are professional, friendly and helpful explaining expectations with the service. We will continue to go there. More

Shannon Milliken did an outstanding job finding us the used vehicle we wanted, at a price we could afford, and getting us a fair trade-in value. Bob Villa handled the finance well and shopped around to g used vehicle we wanted, at a price we could afford, and getting us a fair trade-in value. Bob Villa handled the finance well and shopped around to get us the best rate. Would definitely recommend this dealership as long as both of these fine employees work there. V/R, Michael Young More

The very best dealer that I have come into contact with. Great service, get free latte with every appointment. All the employees are professional and truely understand service. I had my truck serviced m Great service, get free latte with every appointment. All the employees are professional and truely understand service. I had my truck serviced many times and every time the service was the same. OUTSTANDING. I truely wish all dealers were as good as this one. They will make every effort in their power to make your visit positive and professional They even recommended not doing maintanence due to not time or really not necessary. That kind of honesty and professionalizm is what I look for. Recommend it to your friends. More

Not only have we purchased several Toyotas from this dealership, but we have always done all of our maintence and repair work with them as well. The main reason is that we get such excellent service fro dealership, but we have always done all of our maintence and repair work with them as well. The main reason is that we get such excellent service from Scott Moritz, our repair specialist. There have been many times that we have called him to discuss possible problems while we are on the road traveling, and he has always educated us and assisted us along the way. We just were in for our oil change, and while we were there he mentioned a couple of other areas that needed work.They did the extra work so quickly, as we were there for our oil change. He always gives us the opportunity to repair now or reschedule, depening on our situation. We completely depend on his expertise in advising us with our vehicles, and he has never steered us wrong. Another thing that I appreciate, is that he always has our car washed and vaccumed. Great when your husband has a bad back!! We will be in soon, to purchase another toyota mainly due to our great confidence that we willcontinue to get great service with Scott. Thank you,Scott, for all your help through the years....The O'Donnell Family More

I was driving a SUV-Ford Expedition, and with the gas prices I was tired of spending my time at the gas station! I went to Heartland Toyota Scion and explained to them exactly how I felt. They showed me prices I was tired of spending my time at the gas station! I went to Heartland Toyota Scion and explained to them exactly how I felt. They showed me a variety of Hybrid vehicles and introduced me to the Toyota Prius! I was concerned about the Payments & the fact that my SUV was paid for. Both Chris & Jerry were so patient with me & my concerns, and when they did the numbers the monthly payment was nothing to what I was paying in gas! Being my first car buying on my own both Chris & Jerry put no pressure on my decision, but more so were very helpful! Heartland Toyota takes care of their customers, their friendly atmosphere; welcoming & very knowledgeable. If your looking for a vehicle, (new or used) I would recommend Heartland Toyota Scion......!! **I love the Prius. I am very happy with my purchase and I have recommended it to my friends and colleagues. It goes great in the snow, far better than I would have ever expected. More

To whom it may concern: When my husband walked into To whom it may concern: When my husband walked into Heartland Toyota we immediately found wonderfully courteous people to help us. Previously,when To whom it may concern: When my husband walked into Heartland Toyota we immediately found wonderfully courteous people to help us. Previously,when buying a car throughout years past, we had often experienced "buyers remorse" after feeling we had been "wrung out" by various dealers over the country. However, when we met our salesman Mr. Alameda,he was extreamly informative and set us at ease. We also found the manager, Mr. Deifendorf and the rest of the Heartland staff as pleasant as he was. As the day went on, we decided to buy a new 2010 Prius. The process was not only pleasant, but we both feel we received a fair deal. We would recommend Heartland Toyota to anyone, and will most likely go back again. Sincerely, Elizabeth Capalener More