
Heartland Toyota
Bremerton, WA
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My Nephew and I had been shopping for a 2008 Toyota Tundra Trunk for a least 6 months, looking at prices online and what was available at the Dealers. We finally went to Heartland Toyota just to look Tundra Trunk for a least 6 months, looking at prices online and what was available at the Dealers. We finally went to Heartland Toyota just to look at the trucks available. This young man, James Alameida, greeted us despite the fact he was already helping another client. I normally don't like to deal with car sales men and I would not buy the first car they try to sell not to mention negotiating the price. I like it when I'm in control. However, this young man with his personality and charm can sell me anything with class. He is such a salesman! We bought the first used truck James brought out, which is exactly what my nephew had been looking for. A week later we stopped in to see James and to our surprised bought a used BMW that was on the lot. James and the staff were very courteous and helpful. Thank you Toyota for hiring great people! Margaret Miner More
I have been getting both of my Toyota vehicles serviced at Heartland since new, almost ten years. I've gotten every recommended service and various repairs. I have always been able to get appointments to s at Heartland since new, almost ten years. I've gotten every recommended service and various repairs. I have always been able to get appointments to suit my schedule. My cars have always been ready when promised. The charges have never been more than estimated and I have never needed to return to have work redone. On the few occasions when my car was kept for more than a few hours I was given a loaner car at no expense to me. I would highly recommend Heartland Toyota to anyone. If, or when, I replace one of my cars I will definitely be doing that at Heartland. I gave the,"Price" rating a 4, because I think you might be able to find service elsewhere at a lower price but if the category had been titled,"Value" I would have given it a, 5. Stop in see them. You will not be disappointed. More
This was my second vehicle purchase with Heartland Toyota within the last 5 years. I also have all 3 (now 4, 2 purchased from Heartland)of my Toyota vehicles serviced by Heartland. Why?, because they treat within the last 5 years. I also have all 3 (now 4, 2 purchased from Heartland)of my Toyota vehicles serviced by Heartland. Why?, because they treat me like family. They are prompt to help me with my vehicle service needs, with or without an appointment. Never have I been turned away because they were "too busy" to accomodate me. They offer great competitive prices, which led me to make my latest Toyota purchase. And they are just a bunch of great guys, from the sales personnel to the service department personnel. Oh, and that Financing guy, Bob Villa, he's a pretty neat fellow also. More
I am always pleased with the friendliness, efficiency and knowledge of the service staff at this Toyota dealer's establishment. My most recent visit, for a routine service on my 2004 Toyota Matrix, was, as knowledge of the service staff at this Toyota dealer's establishment. My most recent visit, for a routine service on my 2004 Toyota Matrix, was, as usual, a pleasant experience. The service writer, Scott Moritz, eased me through the (short) waiting time with his competent and skillful discussion of the service to be provided. Fortunately, there were no problems discovered with my vehicle, and I left the establishment feeling that I had received great service. More
We came to purchase a new 2011 Toyota Sienna LE. Our previous 2011 Sienna was totaled 2 weeks ago. My only injury was seatbelt and airbag bruising. This car is the best. When we shared what we were lo previous 2011 Sienna was totaled 2 weeks ago. My only injury was seatbelt and airbag bruising. This car is the best. When we shared what we were looking for, Michael Longmire really listened and found us a car that was perfect. He was courteous and with the help of his manager got us the price we asked for. We enjoyed a mocha while waiting for the completion of the purchase. Michael showed us around the service center and introduced us to the men in charge of that department. We especially liked Michaels sincerity, caring, and professional way he took us through this process. More
Mike is the one to see -- absolutely superb in managing the service to our 2007 Highlander. His recommendations and attention to detail have been superb. Absolutely no room for improvement. the service to our 2007 Highlander. His recommendations and attention to detail have been superb. Absolutely no room for improvement. More
I have bought three Priuses from this dealership and found their sales and service staff excellent. The dealership provides a comfortable place to wait for your car. They are all very attentive and eage found their sales and service staff excellent. The dealership provides a comfortable place to wait for your car. They are all very attentive and eager to help. I will always have my car serviced by them and when I buy a new one, will buy from them. More
I would gladly return for another vehicle purchase if we needed another vehicle because of these two gentlemen. They are kind, patient, and informative. Further, I will recommend them and this dealership to needed another vehicle because of these two gentlemen. They are kind, patient, and informative. Further, I will recommend them and this dealership to my friends and family. Thank you for a painless (as much as possible when buying a new vehicle) experience. More
Heartland Toyota has taken care of my 2005 Toyota Prius since we moved to the area in 2006. The service department has given excellent service and kept my car in top running condition. Of course I would since we moved to the area in 2006. The service department has given excellent service and kept my car in top running condition. Of course I would come to Heartland when my family had need of an additional car for school and work responsibilities. Rick Biehl, our sales representative was considerate, friendly and helpful. He, and the staff at Heartland that I come to for help, can be counted on to be professional. Thank you. More