
Heartland Toyota
Bremerton, WA
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One year ago I purchased a Corolla from Heartland Toyota that was slightly used but very low miles. Steve Hewitt spent the time to hear my needs and get me into the car I requested at a very fair price. I r that was slightly used but very low miles. Steve Hewitt spent the time to hear my needs and get me into the car I requested at a very fair price. I returned to Heartland for all of my service intervals as I was impressed with their staffs professionalism and always courteous style of service. I feel confident that I get the right work at an honest price. Recently I injured my left leg which made driving my manual transmission Corolla undesirable. I returned to Heartland last weekend, found Steve and explained that I desired to have an automatic transmission car but I liked my Corolla (2010) and wanted one exactly the same. He had one on the lot; same color/ same car only better with the automatic transmission plus moon-roof, XM, JBL audio and Bluetooth, all of which I like but did not have. The Corolla was brand new/ 28 miles. My existing 2010 Corolla had 19,000 miles and , ofcorse a balance owed and 8% interest. Steve and Tom worked out my payoff and got me into the new car at 0% financing with a lower total contract than I had previously...that's what I call service. Steve went out of his way to help me move my things from the trade to the new car and make sure I knew how to work all the new features. My left leg is quite happy to not work a clutch and my car is still "my car" just way better and a whole lot newer. If you dread the sit down and signing with the finance manager, Tom will certainly win you over with his attention to detail and ability to explain options in a way one can understand. No pressure, just facts and figures...the way it should be. Respectfully yours, Dan Johnson More
All I own are Toyotas (3 of them currently) and since moving here to Washington and dealing with Heartland Toyota, both in new car sales and service, all of my experiences have been nothing short of outs moving here to Washington and dealing with Heartland Toyota, both in new car sales and service, all of my experiences have been nothing short of outstanding! In my job, customer service is one of my passions, and as long as they keep it one of theirs, I won't deal with anyone else with my new Toyota purchases or Toyota service. More
Friendly, proffesional, and almost painless. Spending money always causes me pain. I feel thus far I have recieved good service,attention to detail, and good value for the money I have spent. I will co money always causes me pain. I feel thus far I have recieved good service,attention to detail, and good value for the money I have spent. I will contnue to have my truck serviced and cared for by this dealership. I also will tell others! More
I purchased a 2003 4Runne new from Heartland, and when it I purchased a 2003 4Runne new from Heartland, and when it was totaled in an accident, I returned to Heartland and purchased a certified 2008 4 Runne I purchased a 2003 4Runne new from Heartland, and when it was totaled in an accident, I returned to Heartland and purchased a certified 2008 4 Runner from Chrissy Beckner. When it was time for service I returned to Heartland and dealt with Michael Maier. My 2003 4runner was serviced by Heartland, and my 2008 will be also. The service at Heartland can not be matched by any other Toyota dealer. At some point I may downsize for fuel economy, and Chrissy and Heartland will be at the top of my list for shopping. More
Dave Hubbard & Bob Villa are both very friendly. Compared to my purchase of our last new Toyota at Longview Toyota, no comparison Longview is much better. Nice photo and calendar, at Heartland some Compared to my purchase of our last new Toyota at Longview Toyota, no comparison Longview is much better. Nice photo and calendar, at Heartland some young guy, pulls out his phone and says oh yea sure we can take a photo, then it a month later it was finally posted on the face book page. The new car clinic is a PR stunt. I would not recommend Heartland to anyone. Purchased the new Toyota in Oct, and no follow up survey or even to make sure we had the window treatment installed. Go elsewhere.... More
This was my first visit after recently moving to Bremerton. I was extremely pleased with the people, the service, and the great waiting room. I didn't bring my computer, but found I needed some add Bremerton. I was extremely pleased with the people, the service, and the great waiting room. I didn't bring my computer, but found I needed some additional things done so was pleased to discover you had computers available for my use. The little lunch room was great and since I stayed longer, I had lunch too. Thank you for the beverages and for washing and cleaning the inside of my car as it really needed it. I will be back for my next oil change and tune up. More
I had my vehicle serviced twice at this dealership. Both experiences were great. When I needed an extra part for my vehicle the parts desk too the time to locate the part and notified me daily on the status experiences were great. When I needed an extra part for my vehicle the parts desk too the time to locate the part and notified me daily on the status of delivery. I felt at home, while waiting for my vehicle to be serviced. Free Wi/Fi complementary coffee and a knowledge staff are just a few reasons why I will always take my business to Heartland Scion. Thanks More
Everytime I have needed my oil changed, I have always serviced my car at Heartland Toyota in Bremerton. The staff has always been friendly and professional, and I feel that they go beyond their job desc serviced my car at Heartland Toyota in Bremerton. The staff has always been friendly and professional, and I feel that they go beyond their job description to make sure that I am completely satisfied before I leave their facility. Recently I needed to make an immediate, same day appointment because I was worried their was something unusually wrong with my car. Heartland Toyota catered to my school schedule and was able to fit me in as soon as I was finished with class. They reassured me while I was there that they would take care of everything and that it was no problem to see me on such short notice. I really appreciate the extra effort they put in, and I have always had a pleasant experience. I always brag to my friends and coworkers how awesome I think my dealership is after I have been serviced. I could easily go elsewhere to save money, but I am more than happy to stay at Heartland. More
Heartland Toyota is SECOND TO NONE. I once brought my Heartland Toyota is SECOND TO NONE. I once brought my Ford Expedition to the Ford dealership in the same area for an oil change. Dropped off e Heartland Toyota is SECOND TO NONE. I once brought my Ford Expedition to the Ford dealership in the same area for an oil change. Dropped off early in the morning. Came back to pick up after 3pm (end of my workday), they WERE NOT DONE. Took another hour to finish what would have been a 30 minute job. Then they tried to tell me all the things that were wrong with my car that needed "fixing". Unaware why they would do that, since the vehicle just received scheduled service not 2000 miles before. Will not take this vehicle to THAT dealership again. My RAV4 gets all of its service needs at Heartland. And now, so does the Expedition. At Heartland, I am made to feel like family. A very welcoming, friendly atmosphere. Honest, friendly, courteous staff. Even my dog loves it there! More
The staff goes out of their way to assist their customers. And while all of the staff that I have worked with have been pleasant, helpful and informative, Jeff stands out as my favorite. If possi customers. And while all of the staff that I have worked with have been pleasant, helpful and informative, Jeff stands out as my favorite. If possible, when I come in to get service, I seek him out. He is very knowledgeable and goes out of his way to be respectful and friendly. More