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Heartland Toyota

Bremerton, WA

4.7
2,580 Reviews

901 W Hills Blvd

Bremerton, WA

98312

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Showing 2,580 reviews

October 17, 2022

Patrick was great . Courteous and informative. I was in and out in less than an hour’s time. More

by Darrinkl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick
Oct 18, 2022 -

Heartland Toyota responded

We are thrilled that our team took care of you so promptly! Thank you for choosing Heartland Toyota and for highlighting the help you received from Patrick. We look forward to working with you next time!

October 16, 2022

Very friendly staff from front desk, parts and sales. Comfortable showroom with snack bar and very clean. More

by Lslampson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rabar Ali
Oct 17, 2022 -

Heartland Toyota responded

Thank you for the great review! We appreciate the kind feedback and hope to see you again at Heartland Toyota!

October 16, 2022

They were professional, answered all my questions, and the wait time was just under an hour for for routine maintenance. Everything went well. More

by Customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Austin
Oct 17, 2022 -

Heartland Toyota responded

Thank you for the great review! We are so glad to hear that you had a successful service experience working with the Heartland Toyota team. Drive safely, and we hope to see you back!

October 13, 2022

Great punctual service. Matt is a very good service representative Very nice clean environment for waiting. The free coffee is a welcome plus More

by Soprano1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service department.
Oct 13, 2022 -

Heartland Toyota responded

Thank you for the five stars for Heartland Toyota! It's great to hear that matt delivered a great service experience and you enjoyed our waiting area. See you next time!

October 12, 2022

Ashlie Stark was super - great listening ear and good common sense! She understood the questions I asked, and gave us that extra service step we wouldn’t have been able to use otherwise. Thank you! She More

by Ddowell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ashlie Stark, Chris Christopherson
Oct 13, 2022 -

Heartland Toyota responded

Thanks for your review. We're so glad Ashlie and Chris offered attentive and timely assistance that accommodated many of your needs. I'm sorry to see there was a delay in communication when you called our service department. We appreciate you bringing this to our attention and will make sure it is properly addressed. Please don't hesitate to reach out if I can offer additional help. Thank you! Cody Edwards - General Manager - 360-377-1200

October 09, 2022

I left a message in the overnight locked box for Mike Smitley who set up my appointment for my car to be detailed. He responded with a text the next morning letting me know it was happening. I also excha More

by Joanb1942
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Smitley, Austin
Oct 10, 2022 -

Heartland Toyota responded

It makes us smile to hear that your service experience with Mike, Austin, and the team provided you with a 5-star service experience! Thank you for the great review from all of us at Heartland Toyota!

October 08, 2022

Kyler was very helpful with finding me a vehicle, and he really went above and beyond in my opinion and made it a great experience! More

by kelsey
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyler Kelso
Oct 09, 2022 -

Heartland Toyota responded

Kelsey–Thank you for this wonderful shoutout to our team here at Heartland Toyota! We appreciate your business and hope you love the new ride!

October 05, 2022

The service department at Heartland Toyota seems to run like clockwork. Everyone I encountered was kind and helpful, including the cafe worker. I was there for routine service on a car purchased in Orego More

by Anne
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chet
Oct 06, 2022 -

Heartland Toyota responded

Anne, thank you for the great review! We are thrilled to hear that you had a successful service experience working with the Heartland Toyota team. Drive safely, and we hope to see you back again down the road!

October 04, 2022

The repair job provided excellent results on my braking vibration issue. I appreciate the guest wifi service in the waiting room along with the work cubicles and cafe. The customer experience is always enj More

by Bill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt
Oct 05, 2022 -

Heartland Toyota responded

Thank you for the great review, Bill! We are so glad to hear that you had a successful service experience working with the Heartland Toyota team. Drive safely, and we hope to see you back again down the road!

October 01, 2022

Everyone polite professional got me check in and car worked on and out in record time very satisfied with dealership More

by Chris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Austin
Oct 03, 2022 -

Heartland Toyota responded

This is what we love to see, Chris! We're thrilled our team welcomed you with courteous and timely professionalism that shaped a positive experience at Heartland Toyota. Until next time!

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