
Heartland Toyota
Bremerton, WA
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The best dealership I’ve purchased through. From the minute I visited the dealership, I felt at ease. Rabar was not high pressure, listened to what I wanted, did not direct me to what they had From the minute I visited the dealership, I felt at ease. Rabar was not high pressure, listened to what I wanted, did not direct me to what they had on the lot. At the time I was looking they did not have what I wanted in stock. Rabar said he would look for what I was looking for and call me when he found the vehicle I requested. What he came up with was beautiful and exceeded my expectations. The entire process was seamless and I was impressed. He even purchased my son a pizza :) I highly recommend your next purchase come from Heartland Toyota, you will not be disappointed. More
Dustin, was my service representative, he was very knowledgeable and responsive to what I needed. He's was respectful, and a pleasure to work with. knowledgeable and responsive to what I needed. He's was respectful, and a pleasure to work with. More
Great punctual service. Matt is a very good service representative Very nice clean environment for waiting. The free coffee is a welcome plus Matt is a very good service representative Very nice clean environment for waiting. The free coffee is a welcome plus More
Ashlie Stark was super - great listening ear and good common sense! She understood the questions I asked, and gave us that extra service step we wouldn’t have been able to use otherwise. Thank you! She common sense! She understood the questions I asked, and gave us that extra service step we wouldn’t have been able to use otherwise. Thank you! She also asked Chris from Sales to help with my phone connection and am now able to see maps on the screen instead of the phone. Thank you! The service department were quick…checked everything out and had the car back easily before the hour timeline. Thank you…however, you could have let the Mariners win…. One concern….I called five different times (different days/different times of the day) for this appointment - your main line answered quickly, but the service department never answered until the last time - when asked, you apparently have a new phone system - Please….please get this corrected. More
I left a message in the overnight locked box for Mike Smitley who set up my appointment for my car to be detailed. He responded with a text the next morning letting me know it was happening. I also excha Smitley who set up my appointment for my car to be detailed. He responded with a text the next morning letting me know it was happening. I also exchanged texts with Austin. Great job keeping in touch with me. Technicians who did the detailing did a spectacular job. Thanks a bunch. Also the employee who checked me out found a $50 coupon for me. Many thanks for excellent service. More