
Heartland Toyota
Bremerton, WA
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We came in to get our sienna serviced, but we got so much more! Cassandra was absolutely amazing to work with. She did two separate test drives with us and was knowledgeable and so friendly! Even when we dec more! Cassandra was absolutely amazing to work with. She did two separate test drives with us and was knowledgeable and so friendly! Even when we decided the newer sienna was not for us, Luis was so nice and offered to work with Cassandra to continue to keep looking for the exact things we wanted in an older Sienna. The customer service and friendliness of both Luis and Cassandra is exactly what is going to keep my family coming back to Toyota, and this dealership in particular for our servicing needs. Thank you both for your amazing customer service! Great job team! More
Rabar the salesperson was amazing! 5⭐️Very knowledgeable, kind, understanding, informative, timely, not pushy, etc. Told him what we wanted and he found it for us. Didn’t try to sell u 5⭐️Very knowledgeable, kind, understanding, informative, timely, not pushy, etc. Told him what we wanted and he found it for us. Didn’t try to sell us something else. The finance guy, Jake, tried to rip us off. He saw the credit score of 867 and told us he got us a great interest rate of 3.9% with a credit union. All while knowing Toyota had their own special finance optios for qualified customers. After we brought up the Toyota finance options he said ‘oh I didn’t know u wanted to go with Toyota financing.’ Why wouldn’t we if it saves us money?! Ended up with 1.9% instead. More
They made it as easy a process as possible. They were all friendly from salesman to manager and finance. No arragance like I have seen with others. They were all friendly from salesman to manager and finance. No arragance like I have seen with others. More
We have been going to this dealership for years and have always had good experiences. I recently purchased a new car and James made the process easy and enjoyable. I would recommend them to anyone. always had good experiences. I recently purchased a new car and James made the process easy and enjoyable. I would recommend them to anyone. More
Wonderful experience. Just bought new Rav4 Hybrid from Heartland Toyota and overall experience was more than awesome. No false commitments, No MARKUP, honest representativ Just bought new Rav4 Hybrid from Heartland Toyota and overall experience was more than awesome. No false commitments, No MARKUP, honest representatives, not pushing for un-necessary packages etc. Every person whom I interacted with ensured i have great experience. Few to mention, Chris, KJ, Stephanie from sales, Wiler from finance. Great job guys. More