Heartland Toyota

I am always happy with the service at Heartland. I have had Austin as my service rep on several occasions and he always takes good care of me . I have had Austin as my service rep on several occasions and he always takes good care of me . More

Rabar was very professional! He was very nice! And he listened! He is very funny too! He was very nice! And he listened! He is very funny too! More

It was a very smooth and pleasant process. Chris was extremely helpful and went above and beyond to help us through everything. Chris was extremely helpful and went above and beyond to help us through everything. More

Rabar was on top of it! He stayed in contact and gave updates. Helped guide me through the stressful process of getting a new vehicle. His friendly demeanor and positive att He stayed in contact and gave updates. Helped guide me through the stressful process of getting a new vehicle. His friendly demeanor and positive attitude helped alleviate my stress. I did not have to wait long for a new RAV4 hybrid because he called and messaged as soon as the allocated ones became available. He showed he truely cares about helping people get what they want and need! Thank you Rabar and his good friend Jake from finance for even getting me a better rate than my bank and for making the car buying process stress free. More

This was by far the best buying experience we have ever had. Rabar is incredible had. Rabar is incredible More

So accommodating, quick, helpful, and friendly! Normally I’m used to being at dealers forever but they were SO QUICK it was awesome. Normally I’m used to being at dealers forever but they were SO QUICK it was awesome. More

It is not a honest company. Everyone working with us in the dealer shop was unprofessional, rude , and disrespectful. We felt helpless for all issues. We did put deposit $500 Everyone working with us in the dealer shop was unprofessional, rude , and disrespectful. We felt helpless for all issues. We did put deposit $500 on May 1st with out door price was $51341.28. When we picked up van today the out door price is $52774.51. ( When we asked the reason why raising price because of WA government tax is increasing.) As everyone knows that our Kitsap country tax is 9.2% ( was increasing in April 2022 ). On the other hand, they add other unnecessary price on it. Even thoughts, we got scammed from the dealer shop. Before we did test drive and we noticed the van got scratched and chipped serval part on the surface. The sale associate also noticed the issue at meaning time. He told us that he could like to wash car and try to fix it. After we finished the contract with finance department. We still found chips and scratches. We also noticed the manager and sale associate. As a new car buyer that’s super upset with us. This is our second time bought brand new van from here but this time we are super disappointed it. As a new car buyer, we did pay more money than originally agreed price with scratched and chipped condition. Also as a active duty military spouse, I am supper disappointed with the company and will not recommend to anyone. As a business owner, earning money is important but must be in the correct way. We do love Toyota brand very much and also trust heartland Toyota company very much that’ s why we chose to buy brand new van again. We really would like suggest that training employees very well and make sure that they are knowledgeable on their own field. Also working on customer service. They are not only represent themselves and also represent for Toyota company. More

We had another fantastic experience. Recommend West Hills every chance we get. Rabar is tops. All the way up to Dan and Nolan. Superior customer concern. Customers for life. Thank Recommend West Hills every chance we get. Rabar is tops. All the way up to Dan and Nolan. Superior customer concern. Customers for life. Thank you al! More

It is wonderful to be treated like family at Heartland Toyota with Rabar Ali. He was wonderful and made sure everything went smoothly. You can’t ask for a better salesperson! Toyota with Rabar Ali. He was wonderful and made sure everything went smoothly. You can’t ask for a better salesperson! More

luis and cal were both great ! they were very friendly and helpful and made this a quick, easy and enjoyable process ! they were very friendly and helpful and made this a quick, easy and enjoyable process ! More