Heartland Toyota

They were super helpful and made the process really smooth and not stressful at all smooth and not stressful at all More

Everyone was very helpful and attentive. Luis and Jake made the process easy and quick. Luis and Jake made the process easy and quick. More

Helpful and friendly staff. CJ and Nolan (from finance) helped me find the best car for me and find the most convenient payment plan. I was very satisfied with my purchase and t CJ and Nolan (from finance) helped me find the best car for me and find the most convenient payment plan. I was very satisfied with my purchase and the quality I received. More

Heartland Toyota is Always professional with great customer service. Kaden was outstanding with a great attitude. customer service. Kaden was outstanding with a great attitude. More

It was a great experience. I put a deposit down knowing I would be waiting a few months, but when the car arrived everything was super smooth and easy I put a deposit down knowing I would be waiting a few months, but when the car arrived everything was super smooth and easy More

Luke was a pleasure to do business with and the accomodations at the dealership are quite nice. accomodations at the dealership are quite nice. More

Rabar was amazing, never rushed us and made sure we were well informed with everything. Everyone at Heartland were very kind and knowledgeable! They all made sure we had a good experience buying a vehicle a well informed with everything. Everyone at Heartland were very kind and knowledgeable! They all made sure we had a good experience buying a vehicle and I will recommend Heartland to anyone looking for a new ride! More

Luis was very receptive to all of our needs and communicative. He worked hard to make sure that the process was smooth and efficient. Will definitely be getting our next vehicle from Heartland when communicative. He worked hard to make sure that the process was smooth and efficient. Will definitely be getting our next vehicle from Heartland when that time comes! More

Incredibly quick and professional service, with very personable staff who did the most to answer my questions and address my concerns. personable staff who did the most to answer my questions and address my concerns. More

I had a few frustrating things happen while I was purchasing my vehicle, and it left a sour taste in my mouth when purchasing a NEW car should be an exciting and fun experience. The sales manager, J purchasing my vehicle, and it left a sour taste in my mouth when purchasing a NEW car should be an exciting and fun experience. The sales manager, Jennifer, assured me that a credit check would NOT be ran since I was putting $35K down and only $5K financed. She also assured me that the interest rate quoted would be the rate I paid. However, when I went to sign the paperwork they had to run my credit AND my interest rate went UP substantially. I did NOT want my credit ran and I would have found an alternate solution, but since I wasn't aware, I felt pressured to sign off on the credit check because it was the only way to get my car that day. I felt lied to because she wanted to make the sale and it made me lose trust in this dealership. Also, the finance department all the sudden needed pay stubs and proof of address, no one told me to come with these things and they made us drive back 1 hour each way to send the documents. I would have came prepared with them had I known, and I asked multiple times what I had to bring and brought all the other needed items. The finance guy also pressured me to get the extended warranty even though I insisted I wasn't interested, and it wasn't until my Dad said no that he listened. My sales rep, Chris, was nice and helpful. He's new to the dealership so wasn't as knowledgeable in some areas but he wasn't afraid to ask for help. I did have some trouble getting a hold of him a few times but I later found out he was out sick. I recommend the front desk let customers know sooner, so we don't think our sales rep is ignoring us. They didn't tell me he was sick until I became frustrated and asked for the manager. More