Heartland Toyota

Rabar was amazing, never rushed us and made sure we were well informed with everything. Everyone at Heartland were very kind and knowledgeable! They all made sure we had a good experience buying a vehicle a well informed with everything. Everyone at Heartland were very kind and knowledgeable! They all made sure we had a good experience buying a vehicle and I will recommend Heartland to anyone looking for a new ride! More

Luis was very receptive to all of our needs and communicative. He worked hard to make sure that the process was smooth and efficient. Will definitely be getting our next vehicle from Heartland when communicative. He worked hard to make sure that the process was smooth and efficient. Will definitely be getting our next vehicle from Heartland when that time comes! More

Incredibly quick and professional service, with very personable staff who did the most to answer my questions and address my concerns. personable staff who did the most to answer my questions and address my concerns. More

I had a few frustrating things happen while I was purchasing my vehicle, and it left a sour taste in my mouth when purchasing a NEW car should be an exciting and fun experience. The sales manager, J purchasing my vehicle, and it left a sour taste in my mouth when purchasing a NEW car should be an exciting and fun experience. The sales manager, Jennifer, assured me that a credit check would NOT be ran since I was putting $35K down and only $5K financed. She also assured me that the interest rate quoted would be the rate I paid. However, when I went to sign the paperwork they had to run my credit AND my interest rate went UP substantially. I did NOT want my credit ran and I would have found an alternate solution, but since I wasn't aware, I felt pressured to sign off on the credit check because it was the only way to get my car that day. I felt lied to because she wanted to make the sale and it made me lose trust in this dealership. Also, the finance department all the sudden needed pay stubs and proof of address, no one told me to come with these things and they made us drive back 1 hour each way to send the documents. I would have came prepared with them had I known, and I asked multiple times what I had to bring and brought all the other needed items. The finance guy also pressured me to get the extended warranty even though I insisted I wasn't interested, and it wasn't until my Dad said no that he listened. My sales rep, Chris, was nice and helpful. He's new to the dealership so wasn't as knowledgeable in some areas but he wasn't afraid to ask for help. I did have some trouble getting a hold of him a few times but I later found out he was out sick. I recommend the front desk let customers know sooner, so we don't think our sales rep is ignoring us. They didn't tell me he was sick until I became frustrated and asked for the manager. More

Finance guy “Edwin” was great. No hassel and explained everything . Need more cars. We wanted a new corrolla but there was none, except for a give away. For that big of a purchase No hassel and explained everything . Need more cars. We wanted a new corrolla but there was none, except for a give away. For that big of a purchase, you shouldn’t have to take what they got. 3rd car I bought from Hasselwood since 2018, thats alot when i get my car in a few months , im going to check Pullyup first. There should be some kind of loyalty award for that. More

Helpful, well informed, great approach to sales. Made the entire process easy and informative. Great job. Made the entire process easy and informative. Great job. More

My wife and I were absolutely pleased with the customer service and support provide by David Prisyazhnyuk and Edwin Hiltsbrand as we purchased our new Toyota Thundra. They both were very quick and efficien service and support provide by David Prisyazhnyuk and Edwin Hiltsbrand as we purchased our new Toyota Thundra. They both were very quick and efficient, making the whole experience very enjoyable. Will highly recommend them and this Toyota dealership to our family and friends. More

CJ made the process very easy from the beginning to the end. He knew what I was looking for and I’m enjoying the Toyota Corolla Hatchback end. He knew what I was looking for and I’m enjoying the Toyota Corolla Hatchback More

Super pleased with this car buying experience. Was a smooth test drive with Chris, and appreciated that he was informative without being pushy. Felt very comfortable. While market state meant no r Was a smooth test drive with Chris, and appreciated that he was informative without being pushy. Felt very comfortable. While market state meant no real negotiating possible, was pleased to get the online price honored. More

Taylor worked really hard to make sure I got the car I wanted! I really appreciate all of everyone’s help. wanted! I really appreciate all of everyone’s help. More