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Heartland Toyota

Bremerton, WA

4.7
2,580 Reviews

901 W Hills Blvd

Bremerton, WA

98312

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Showing 2,580 reviews

June 24, 2022

Overall I am very satisfied with the experience of trading in/purchasing a new RAV4 with Heartland. I would definitely come back to the dealership if I needed a new car in the future. More

by Nkfischer15
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyler Kelso
Jun 27, 2022 -

Heartland Toyota responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Cody Edwards cedwards@haselwood.com (360) 824-3825

June 24, 2022

My experience with Taylor was nothing short of excellent. He was extremely professional, to the point, and honest throughout the process. I would highly recommend Taylor as a salesperson to anyone. More

by phatp
Recommend Dealer
Yes
Employees Worked With
Taylor Sharpes
Jun 27, 2022 -

Heartland Toyota responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Heartland Toyota, we look forward to having you as one of our valued customers for many more years to come! Cody Edwards cedwards@haselwood.com (360) 824-3825

June 24, 2022

Very clean. Friendly staff and sales person, Cassandra. Helpful throughout the entire process. Awesome truck! Well taken care of and at a fair price. More

by adampagio74
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Valdez, Cassandra Hope
Jun 27, 2022 -

Heartland Toyota responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Heartland Toyota. Cody Edwards cedwards@haselwood.com (360) 824-3825

June 24, 2022

Kaden was a pleasure to work with and very helpful. He seemed to go out of his way to help More

by Jasontorbron
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edwin Hiltabrand, Kaden Chavez
Jun 27, 2022 -

Heartland Toyota responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Heartland Toyota are glad to have you as a customer. Cody Edwards cedwards@haselwood.com (360) 824-3825

June 24, 2022

Rabar provided excellent customer service and was a pleasure to work with. Once financing was available, the process went very smoothly. I highly recommend Heartland Toyota! More

by chenry7
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rabar Ali, Kallista Denton
Jun 27, 2022 -

Heartland Toyota responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Cody Edwards cedwards@haselwood.com (360) 824-3825

June 23, 2022

During sale the dealership and employees I interacted with were fantastic. Post sale in just trying to talk to someone about delays in hearing from the bank (dealer arranged financing) was very frustrati More

by TG
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caleb Gardner, Jenn Marshalek, Cassandra Hope
Jun 24, 2022 -

Heartland Toyota responded

Providing a positive experience is our top priority, and we’re sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it’s possible to talk about your experience one-on-one, please reach out to us directly. Cody Edwards cedwards@haselwood.com (360) 824-3825

June 23, 2022

From start to finished micheal stradley listened to what we were looking for. He was straight up honest with us when comparing vehicles. He explained everything. Dave In financing was amazing as well he got More

by Stubborned_tila
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Bryan, Jenn Marshalek, Kallista Denton, Michael Stradley
Jun 24, 2022 -

Heartland Toyota responded

Here at Heartland Toyota, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Cody Edwards cedwards@haselwood.com (360) 824-3825

June 23, 2022

Always very clean and welcoming inside. Staff is very friendly and ready to help, but not in an aggressive way. More

by Jon
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ellysa Boligao, Blank Blank, David Prisyazhnyuk
Jun 24, 2022 -

Heartland Toyota responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Cody Edwards cedwards@haselwood.com (360) 824-3825

June 22, 2022

Rabar was wonderful helping us with our purchase! ! Shout out to Justin as well for making the process fast with paperwork! You guys are amazing!!! Thank you again for exceptional service!! My dad alw More

by mytalo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rabar Ali, Justin Valdez, Barrie Toyooka
Jun 23, 2022 -

Heartland Toyota responded

It's great to hear that Rabar, Justin, and our team were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Heartland Toyota! Cody Edwards cedwards@haselwood.com (360) 824-3825

June 21, 2022

Kaden Chavez is a exceptional employee. He was very thorough in answering all the questions to ensure that I was satisfied. He was very engaging and made us feel so much at home. Exceptiona More

by Jenifer. Zuweni
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer- Manager, Justin Valdez, Kaden Chavez
Jun 21, 2022 -

Heartland Toyota responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, Jenifer, please let us know. Cody Edwards cedwards@haselwood.com (360) 824-3825

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