
Heartland Toyota
Bremerton, WA
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Everything seemed great until we drove off the lot. Can't get a call back from our sales person, getting the runaround from the sales manager David, and can't get what we already paid for from the serv Can't get a call back from our sales person, getting the runaround from the sales manager David, and can't get what we already paid for from the service. Come in for a scheduled appointment and they don't have what they owe us. Will not recommend this dealership. Three years left on our lease though so now we have no choice but to continue this battle. More

I couldn’t be happier with the car buying experience I had at Heartland Toyota. This is my first new car purchase and I was in good hands from start to finish. Rabar helped me pick my dream car and we ord had at Heartland Toyota. This is my first new car purchase and I was in good hands from start to finish. Rabar helped me pick my dream car and we ordered it straight from the manufacturer. The wait felt long but as soon as it hit the dealership lot I was informed and an appointment was set to finalize it all. Rabar took the extra time and effort to make sure I was happy and comfortable with everything about the vehicle and financing. Nolan helped me with the financing and he was so great!! I felt comfortable and not at all pushed into something I didn’t want. Nolan listened and respected my choices as far as extras go. He also took the time to describe in fine detail what I was signing and why. Like I said, I was well taken care of from start to finish and would absolutely recommend Heartland Toyota (especially Rabar and Nolan) to any and everyone!! I can’t thank the people of Heartland Toyota enough! More
Rabar was helpful and friendly. He was easy to do business with and very professional. He was attentive to all of our needs. He was easy to do business with and very professional. He was attentive to all of our needs. More

Kyler and Heartland Toyota are excellent and they know there stuff. Kyler is a great person am I happy I worked with him. I would recommend. there stuff. Kyler is a great person am I happy I worked with him. I would recommend. More
CJ is fantastic, and Edwin in finance also excellent. However, the dealership needs to fix its processes and staffing levels to be more customer service oriented. The length of time was ridiculous, way m However, the dealership needs to fix its processes and staffing levels to be more customer service oriented. The length of time was ridiculous, way more than I have ever experienced at other dealers. More
Both CJ & Jake took the time to ask what I wanted and then delivered exactly what I described and gave helpful, practical advice for specific additions. Like wrapping the warranty and certain protections then delivered exactly what I described and gave helpful, practical advice for specific additions. Like wrapping the warranty and certain protections for the truck. This is the 2nd time I have bought a vehicle from Heartland. And I will do it again. Thanks CJ & Jake. PS. When I came back after the dealership had closed to pick up my new Tacoma, I had the keys, there was a woman there, security I think, who ask me if I had bought the truck and if I was C J’s customer. I said yes and she promptly said “Let me get you the temp registration and plate for your drive home.” I hadn’t noticed that they weren’t in the car. Before I was done putting the insurance on it she was back and putting the in the rear window. I’m sorry I didn’t get her name but I would give her 5 stars too. I have always and will continue to recommend Heartland Toyota. Especially CJ & Jake. Thanks guys. My “new” 2021 Tacoma is perfect in every way. More

Great people at Heartland Toyota! ! James found the vehicle I wanted which was not an easy task. He was in control and really knew the business. Easy to deal with, had the right answ ! James found the vehicle I wanted which was not an easy task. He was in control and really knew the business. Easy to deal with, had the right answers and made things happen. I am a results guy and James gets it done!! Jake in finance was a pleasure as well. Knows his product and took care of me to get me all signed and out the door. Highly recommend this dealer. More